Submit a Review for Allium Home Care
87 Church Road, Ashford, TW15 2PE
View Full Details of Allium Home CareLatest Reviews for Allium Home Care
19 December 2024
We started using Allium in 2023 when they provided companionship visits for my elderly frail mother. These visits - which my mother thoroughly enjoyed - continued on an ad hoc basis for some time which was another plus for us as some agencies do not provide this service unless the client is having regular visits (something we did not need at that time). In the latter part of this year, my mother's care needs changed as her general condition worsened and there was no question that we would seek additional support from Allium as we navigated her care needs which changed on an almost weekly basis. Nothing has been too much for them and they have been outstanding in all areas consistently demonstrating their values in abundance. My sister and I were nurses with over 60 years of experience between us and we have seen and heard all the horror stories but not here, our expectations time and time again have been exceeded as we have worked in partnership with this excellent agency.
15 November 2024
My mother has been using Allium for 9 months and very much appreciates having their help three times a week. The three ladies that visit are a great match for my mum and provide wonderful support and care, that is both professional and friendly, including taking her to appointments and this is backed by an excellent and responsive office team.
05 March 2024
We started using Allium in July 2023 and we are very pleased with the impact it has had on our elderly parents lives. Entering into a care plan can be a daunting experience if you have not done it before but Allium made it all smooth with lots of communication. The carers are very good at seeing to our parent's personal care and just knowing someone is there to see to them in the mornings every day is a great peace of mind for us. Nothing is too much trouble and I know they would accommodate any request we would make. I would have no issues recommending them and have told all my friends we are very happy with the service.
19 February 2024
We first used Allium to help look after my father some years ago and were delighted with the caring and efficient way all of the carers treated him. Now my husband needs help and I would not want to use any other company. All of the carers are selected for their capabilities and suitability for the work and trained to Allium's very high standards. I already recommend them to anyone who is thinking of using a care company to help a loved one.
14 December 2023
I cannot praise the company enough for both their professionalism and attention to detail. The carers are very kind, caring and helpful. Therefore, I would have no hesitation in recommending Allium Home Care.
29 November 2023
I have only good things to say about Allium. They really do care about my dad and go above and beyond my expectations. Flexible and accommodating when required. Lots of thoughtful touches, I feel like they really do care a lot about my dad as a person and have taken time to get to know him. He loves to chat about the past and they are always happy to listen. I would highly recommend them.
20 November 2023
We have used Allium Home Care for over two years and have no hesitation in recommending them. The standard of care has been absolutely first-class. Since the first day, we have been impressed by the care, attention to detail, and willingness to perform all duties requested. My mother has built up close relationships with all the carers and looks at them as friends. The carers are always on time and very courteous. After two years of caring from Allium, Mum's needs changed radically, Allium responded with great flexibility and cooperation so that Mum's increased needs were met at very short notice. We have always been impressed by the high standard of care shown to Mum, right from the start, but in recent months with her immobility Allium have managed to make life as easy as possible, enabling Mum to stay in her own home. We are forever grateful to the whole team.
03 November 2023
We've had a really good experience with Allium to date. The carers are all polite, friendly and respectful and the management is well-organised and accommodating of our requests. I would thoroughly recommend Allium.
26 October 2023
Allium have cared for my mother over the past few years. They are a friendly team, caring and supportive, and flexible to any last-minute changes for personal needs. I can rest assured that Mum is in safe hands when the family can't be there for her.
01 September 2023
First class attention from all staff. Carers all kind and pleasant, a joy to see on a daily routine. Brightens my day.
11 May 2023
We used Allium Home Car for over two years for my elderly mother. The care she received was polite, respectful and helpful. They always arrived on time and were very flexible when we requested several time changes. I would thoroughly recommend Allium Care to anyone as an excellent service.
27 October 2022
Allium carers have been looking after my Mum for the last month. The experience has been a totally positive one so far. The set-up and preparation for her onboarding was thorough and covered all of my Mum's day-to-day practical needs. The carers are professional, hard-working and happy and my Mum has settled quickly with them. They make sure her care plan is enacted as agreed and moreover they are very caring and already I have seen them going the extra mile to make my Mum comfortable and happy. The app is great and I can see what's happening with the visits remotely which gives me great peace of mind. Can't recommend Allium enough!
11 July 2022
Took me on at short notice. Excellent carers and service. Highly recommended. Far better than a care home. Carers were/are kindly, friendly and efficient.
11 July 2022
I have been very impressed with Alium since I first contacted them about providing daily care for my mother. The initial care plan has been regularly updated over the last 18 months. Carers were selected who could best meet my mother's needs and it has worked out so much better than I imagined. She has 2 regular carers who have both been so caring and helpful. My mother feels completely at ease with them and having initially been reluctant to accept help, now knows she couldn't remain at home without them. A very professional yet friendly service.
24 November 2021
I was very impressed with the thorough assessment of me and my needs before carers were allocated. There was an hour 'face to face', then a long phone call, and a home visit from the manager. There have been several carers, and each one has been kind, helpful, and efficient. At the moment I can wash and dress myself, but they are willing to do anything else I have asked of them - dealing with laundry, preparing vegetables for several days (I cook them myself as needed), washing my hair, and making my bed, changing sheets and turning the mattress. I have a regular cleaner, but the carers will occasionally help me to 'Spring clean' a cupboard. They come in with a smile and cheery, 'How are you feeling today?', and seem happy in their job. I am certainly happy to have them coming.
10 August 2021
I can't thank Allium Home Care enough. They cared for my mum at home until she passed away in March 2021 and now they look after my dad. All carers are lovely and can't do enough for him. They are my eyes and ears when I can't be with him and he loves having his daily chats. They always go that extra mile - helping me sort out his medications if we have any issues and dropping off samples to GP. They are always at the end of the phone if needed and it totally puts my mind at rest that they are looking after him so well. I would highly recommend Allium, if you want peace of mind that your loved one is getting all the respect and care they deserve.
04 May 2021
My mother is a client of Allium Home Care and we would recommend the team at Allium to anyone looking for support in their own home. From our first meeting in January 2020 when we were looking to start a care package, we have been very impressed with the care, respect, and professionalism of every member of the team.
19 April 2021
What can we say? From our first meeting with Allium when detailed and vastly improved arrangements to take over care for my mother were made, through the addition of care for my father several months later (initiated through the recommendation of Allium staff who could see that he was not managing) the care and support that both my parents have received has been nothing sort of the highest possible standard. For the entire team (even management who are more than happy to be part of the rota) no job is too big or too small and to a person, they are always kind, cheerful and happy to spend time chatting and joking with both my parents, all of which has meant that we have noticed a massive improvement in the wellness of both of them. The best way to sum it up is to say that having Allium on board has given us time to enjoy our time with mum and dad confident that they are getting the best care.
23 February 2021
My husband has been a client of Allium since 2018. During this time all the carers have been extremely kind and professional and a great support. I strongly recommend Allium.
01 February 2021
I’ve been using this wonderful agency for many years now without ever having any problems whatsoever. I would recommend them very highly to anyone who needs care for elderly and/or disabled clients alike or even if it’s for general help around the home.
Latest Reviews for Allium Home Care
19 December 2024
We started using Allium in 2023 when they provided companionship visits for my elderly frail mother. These visits - which my mother thoroughly enjoyed - continued on an ad hoc basis for some time which was another plus for us as some agencies do not provide this service unless the client is having regular visits (something we did not need at that time). In the latter part of this year, my mother's care needs changed as her general condition worsened and there was no question that we would seek additional support from Allium as we navigated her care needs which changed on an almost weekly basis. Nothing has been too much for them and they have been outstanding in all areas consistently demonstrating their values in abundance. My sister and I were nurses with over 60 years of experience between us and we have seen and heard all the horror stories but not here, our expectations time and time again have been exceeded as we have worked in partnership with this excellent agency.
15 November 2024
My mother has been using Allium for 9 months and very much appreciates having their help three times a week. The three ladies that visit are a great match for my mum and provide wonderful support and care, that is both professional and friendly, including taking her to appointments and this is backed by an excellent and responsive office team.
05 March 2024
We started using Allium in July 2023 and we are very pleased with the impact it has had on our elderly parents lives. Entering into a care plan can be a daunting experience if you have not done it before but Allium made it all smooth with lots of communication. The carers are very good at seeing to our parent's personal care and just knowing someone is there to see to them in the mornings every day is a great peace of mind for us. Nothing is too much trouble and I know they would accommodate any request we would make. I would have no issues recommending them and have told all my friends we are very happy with the service.
19 February 2024
We first used Allium to help look after my father some years ago and were delighted with the caring and efficient way all of the carers treated him. Now my husband needs help and I would not want to use any other company. All of the carers are selected for their capabilities and suitability for the work and trained to Allium's very high standards. I already recommend them to anyone who is thinking of using a care company to help a loved one.
14 December 2023
I cannot praise the company enough for both their professionalism and attention to detail. The carers are very kind, caring and helpful. Therefore, I would have no hesitation in recommending Allium Home Care.
29 November 2023
I have only good things to say about Allium. They really do care about my dad and go above and beyond my expectations. Flexible and accommodating when required. Lots of thoughtful touches, I feel like they really do care a lot about my dad as a person and have taken time to get to know him. He loves to chat about the past and they are always happy to listen. I would highly recommend them.
20 November 2023
We have used Allium Home Care for over two years and have no hesitation in recommending them. The standard of care has been absolutely first-class. Since the first day, we have been impressed by the care, attention to detail, and willingness to perform all duties requested. My mother has built up close relationships with all the carers and looks at them as friends. The carers are always on time and very courteous. After two years of caring from Allium, Mum's needs changed radically, Allium responded with great flexibility and cooperation so that Mum's increased needs were met at very short notice. We have always been impressed by the high standard of care shown to Mum, right from the start, but in recent months with her immobility Allium have managed to make life as easy as possible, enabling Mum to stay in her own home. We are forever grateful to the whole team.
03 November 2023
We've had a really good experience with Allium to date. The carers are all polite, friendly and respectful and the management is well-organised and accommodating of our requests. I would thoroughly recommend Allium.
26 October 2023
Allium have cared for my mother over the past few years. They are a friendly team, caring and supportive, and flexible to any last-minute changes for personal needs. I can rest assured that Mum is in safe hands when the family can't be there for her.
01 September 2023
First class attention from all staff. Carers all kind and pleasant, a joy to see on a daily routine. Brightens my day.
11 May 2023
We used Allium Home Car for over two years for my elderly mother. The care she received was polite, respectful and helpful. They always arrived on time and were very flexible when we requested several time changes. I would thoroughly recommend Allium Care to anyone as an excellent service.
27 October 2022
Allium carers have been looking after my Mum for the last month. The experience has been a totally positive one so far. The set-up and preparation for her onboarding was thorough and covered all of my Mum's day-to-day practical needs. The carers are professional, hard-working and happy and my Mum has settled quickly with them. They make sure her care plan is enacted as agreed and moreover they are very caring and already I have seen them going the extra mile to make my Mum comfortable and happy. The app is great and I can see what's happening with the visits remotely which gives me great peace of mind. Can't recommend Allium enough!
11 July 2022
Took me on at short notice. Excellent carers and service. Highly recommended. Far better than a care home. Carers were/are kindly, friendly and efficient.
11 July 2022
I have been very impressed with Alium since I first contacted them about providing daily care for my mother. The initial care plan has been regularly updated over the last 18 months. Carers were selected who could best meet my mother's needs and it has worked out so much better than I imagined. She has 2 regular carers who have both been so caring and helpful. My mother feels completely at ease with them and having initially been reluctant to accept help, now knows she couldn't remain at home without them. A very professional yet friendly service.
24 November 2021
I was very impressed with the thorough assessment of me and my needs before carers were allocated. There was an hour 'face to face', then a long phone call, and a home visit from the manager. There have been several carers, and each one has been kind, helpful, and efficient. At the moment I can wash and dress myself, but they are willing to do anything else I have asked of them - dealing with laundry, preparing vegetables for several days (I cook them myself as needed), washing my hair, and making my bed, changing sheets and turning the mattress. I have a regular cleaner, but the carers will occasionally help me to 'Spring clean' a cupboard. They come in with a smile and cheery, 'How are you feeling today?', and seem happy in their job. I am certainly happy to have them coming.
10 August 2021
I can't thank Allium Home Care enough. They cared for my mum at home until she passed away in March 2021 and now they look after my dad. All carers are lovely and can't do enough for him. They are my eyes and ears when I can't be with him and he loves having his daily chats. They always go that extra mile - helping me sort out his medications if we have any issues and dropping off samples to GP. They are always at the end of the phone if needed and it totally puts my mind at rest that they are looking after him so well. I would highly recommend Allium, if you want peace of mind that your loved one is getting all the respect and care they deserve.
04 May 2021
My mother is a client of Allium Home Care and we would recommend the team at Allium to anyone looking for support in their own home. From our first meeting in January 2020 when we were looking to start a care package, we have been very impressed with the care, respect, and professionalism of every member of the team.
19 April 2021
What can we say? From our first meeting with Allium when detailed and vastly improved arrangements to take over care for my mother were made, through the addition of care for my father several months later (initiated through the recommendation of Allium staff who could see that he was not managing) the care and support that both my parents have received has been nothing sort of the highest possible standard. For the entire team (even management who are more than happy to be part of the rota) no job is too big or too small and to a person, they are always kind, cheerful and happy to spend time chatting and joking with both my parents, all of which has meant that we have noticed a massive improvement in the wellness of both of them. The best way to sum it up is to say that having Allium on board has given us time to enjoy our time with mum and dad confident that they are getting the best care.
23 February 2021
My husband has been a client of Allium since 2018. During this time all the carers have been extremely kind and professional and a great support. I strongly recommend Allium.
01 February 2021
I’ve been using this wonderful agency for many years now without ever having any problems whatsoever. I would recommend them very highly to anyone who needs care for elderly and/or disabled clients alike or even if it’s for general help around the home.