Submit a Review for Blessed Hearts Homecare
Office 7 Flexspace West Bromwich, 151 Middlemore Road, West Bromwich, Birmingham, B21 0AL
View Full Details of Blessed Hearts HomecareLatest Reviews for Blessed Hearts Homecare
13 January 2025
My mom has Alzheimer's dementia and the carers have been coming for nearly a year now. The carers come four times a day and they do her a meal and and a drink and have a chat with her which she looks forward to, they also give her medication which frees me up to do her shopping, ordering of medication, hospital visits etc. so I'm so grateful for the help. The manager and her undermanager are so helpful if I phone with any questions or problems, I can't praise the service less than a ten for the service we have received.
07 January 2020
The carers who have visited me have been very helpful and have done everything I have asked them to do.
16 December 2019
I needed urgent palliative care for my uncle. I found SureCare so helpful. They found someone to help out straight away. SureCare went out of their way to help us and worked around our schedule. They covered us for night care 10 pm-7 am always on time and one lady, in particular, was amazing - she covered all of the nights for us. It was lovely to find someone we trusted and knew my uncle liked. Big thanks to all at SureCare
16 August 2019
Surecare were recommended to me by a professional in the healthcare industry. My (and more importantly my parents') experience of all points of contact from the first phone call through to the provisional of daily care has been exceptional. What has been particularly impressive (and important to me) has been the ease, simplicity and personal touch at each and every stage of communication coupled with the empathetic and professional care service. The proof of the pudding is of course in the eating. My parents’ feedback on the care received is the true litmus test. Understandably uncertain in their first experience of having care visits, they have since expressed glowing praise and appreciation for the carer. He has undoubtedly helped my dad successfully recover at home post hospitalisation and supported my mum through a physical and emotionally testing time.
12 June 2019
Very impressed with the service. Very professional approach. Carer very polite, punctual and caring. Wouldn't think of having anybody in his place.
15 April 2019
Very happy with this company, it is the second company I have ever used and I am very happy with them. When dealing with the office - their communication skills are impeccable, any concern I have ever raised, no matter how minor has been addressed immediately, putting my mind to rest. They have contacted me with suggestions and show a total understanding of the situation. Their training with the carers is thorough. When dealing with the carers - they are very accommodating, caring, understanding, helpful, friendly. Would strongly recommend this company, as they have relieved a lot of stress I had with a previous care company I was using.
09 November 2018
Family run care company who are very professional and thorough. They took time to get to know my parents and ensured they were cared for. I had total trust in them and both managers were accessible at any time for conversations. I would definitely recommend them.
17 October 2018
We were extremely happy with the level of care provided. I can highly recommend the care services from Surecare Wolverhampton, our carer was professional, kind, caring and patient. We can not thank you enough for making my mum's respite time away, worry-free. Many thanks.
Latest Reviews for Blessed Hearts Homecare
13 January 2025
My mom has Alzheimer's dementia and the carers have been coming for nearly a year now. The carers come four times a day and they do her a meal and and a drink and have a chat with her which she looks forward to, they also give her medication which frees me up to do her shopping, ordering of medication, hospital visits etc. so I'm so grateful for the help. The manager and her undermanager are so helpful if I phone with any questions or problems, I can't praise the service less than a ten for the service we have received.
07 January 2020
The carers who have visited me have been very helpful and have done everything I have asked them to do.
16 December 2019
I needed urgent palliative care for my uncle. I found SureCare so helpful. They found someone to help out straight away. SureCare went out of their way to help us and worked around our schedule. They covered us for night care 10 pm-7 am always on time and one lady, in particular, was amazing - she covered all of the nights for us. It was lovely to find someone we trusted and knew my uncle liked. Big thanks to all at SureCare
16 August 2019
Surecare were recommended to me by a professional in the healthcare industry. My (and more importantly my parents') experience of all points of contact from the first phone call through to the provisional of daily care has been exceptional. What has been particularly impressive (and important to me) has been the ease, simplicity and personal touch at each and every stage of communication coupled with the empathetic and professional care service. The proof of the pudding is of course in the eating. My parents’ feedback on the care received is the true litmus test. Understandably uncertain in their first experience of having care visits, they have since expressed glowing praise and appreciation for the carer. He has undoubtedly helped my dad successfully recover at home post hospitalisation and supported my mum through a physical and emotionally testing time.
12 June 2019
Very impressed with the service. Very professional approach. Carer very polite, punctual and caring. Wouldn't think of having anybody in his place.
15 April 2019
Very happy with this company, it is the second company I have ever used and I am very happy with them. When dealing with the office - their communication skills are impeccable, any concern I have ever raised, no matter how minor has been addressed immediately, putting my mind to rest. They have contacted me with suggestions and show a total understanding of the situation. Their training with the carers is thorough. When dealing with the carers - they are very accommodating, caring, understanding, helpful, friendly. Would strongly recommend this company, as they have relieved a lot of stress I had with a previous care company I was using.
09 November 2018
Family run care company who are very professional and thorough. They took time to get to know my parents and ensured they were cared for. I had total trust in them and both managers were accessible at any time for conversations. I would definitely recommend them.
17 October 2018
We were extremely happy with the level of care provided. I can highly recommend the care services from Surecare Wolverhampton, our carer was professional, kind, caring and patient. We can not thank you enough for making my mum's respite time away, worry-free. Many thanks.