Unit 10, Neepsend House, Sheffield, S3 8BT
View Full Details of PIC 24 Healthcare LtdI have found the staff and care exceptional. I feel in very safe hands and my needs and wellbeing are of paramount importance to the care workers. I have never felt neglected and can only congratulate the staff for their care.
Although in general, I find levels of professionalism and care excellent and feel good after the majority of carers' visits, there are sometimes differences in attitude and attention which can on occasion leave me feeling vulnerable, anxious and depressed. I would suggest a review of training and assessment of all carers's skills and motivations to ensure consistency.
Carers really care about and for my mum. Always pleasant and keep us informed of any issues arising in our communications book. They ask Mum for meal preferences and give suggestions when she can't think of what to have. Our only ongoing issue is when we get 'new' carers for Mum who don't know where Mum's things are e.g. spare milk in the freezer and not to give Mum food like soup in the lounge as it will always spill on her clothes. Hopefully, the carers will have time to put in our 'well used' communications book, any issues with Mum once they go digital?
PIC 24 Have been caring for our mum for over 18 months now. They do a wonderful job in looking after Mum, any little issues have been alleviated quickly with good communication. I was always reluctant to engage with the services of carers, but this company has changed my mind. The manager and his team are professional, and compassionate in caring for our mum and always are willing to help with any requests. Mum could not stay in her own home without them, very happy with their service.
Outstanding service. The absolute epitome of what person-centred care should be and we could not wish for better for our mum who has complex care needs. The company is extremely well led and communication within the team is excellent. They go above and beyond to ensure that my mum's needs are met to a very high standard. The management and carers alike are honest, trustworthy, kind, compassionate, respectful and dignified. My mum has always been very independent and hated the thought of having carers but now they have almost become an extension to our family. It's so reassuring as a family to know that Mum is in such good capable hands. The continuity of care and the way that infection control has been managed has been paramount in aiding my mum's recovery which has also been recognised and praised by other health professionals involved in my mum's care. We really couldn't wish for a better company.
Carers are extremely good and work to a very high standard.
Pic 24 Healthcare provided eccellent care for my late father. The staff were amazing, kind and considerate. They kept my father comfortable and enabled him to keep his dignity. We would highly recommend Pic 24 Healthcare to anyone needing help and support. They really were like an extended family.
I am very happy with the service I was always kept informed by the manager and staff.
The best care company around after using others, made me realise how bad other companies were. Can't fault them, nothing is too much trouble. They go above and beyond what they are expected to do. Fantastic company.
Polite, reliable and caring staff are looking after my aunt well. Had them for three months now and my aunt and family are happy with the service provided.
Reliable service, easy to get on with. Helpful staff. Easy to contact. Respective.
This care company is just amazing. The carers are caring and compassionate. They are always careful cheerful, they are always there for me. Makes me feel accepted as an individual without crimination.
The care and professionalism is second to none. We mainly had care from 2 ladies and one gentleman who treated my father with dignity. Truly caring company, you are an individual person to them. They came to see him on his last days and brought flowers and came to see my mum after he had passed.
Superb service. My aunty loved her carer. So helpful, nothing ever too much to ask for. Kind and considerate. My aunt was very hard to please, she knew her own mind! And was treated with much love and care at all times.
Carers are very good and very pleasant to my partner and me.
Very thorough in their assessment of the client. Caring and helpful.
Come in get me showered, wash pots, take the rubbish out and do what I ask of them.
I have found the staff and care exceptional. I feel in very safe hands and my needs and wellbeing are of paramount importance to the care workers. I have never felt neglected and can only congratulate the staff for their care.
Although in general, I find levels of professionalism and care excellent and feel good after the majority of carers' visits, there are sometimes differences in attitude and attention which can on occasion leave me feeling vulnerable, anxious and depressed. I would suggest a review of training and assessment of all carers's skills and motivations to ensure consistency.
Carers really care about and for my mum. Always pleasant and keep us informed of any issues arising in our communications book. They ask Mum for meal preferences and give suggestions when she can't think of what to have. Our only ongoing issue is when we get 'new' carers for Mum who don't know where Mum's things are e.g. spare milk in the freezer and not to give Mum food like soup in the lounge as it will always spill on her clothes. Hopefully, the carers will have time to put in our 'well used' communications book, any issues with Mum once they go digital?
PIC 24 Have been caring for our mum for over 18 months now. They do a wonderful job in looking after Mum, any little issues have been alleviated quickly with good communication. I was always reluctant to engage with the services of carers, but this company has changed my mind. The manager and his team are professional, and compassionate in caring for our mum and always are willing to help with any requests. Mum could not stay in her own home without them, very happy with their service.
Outstanding service. The absolute epitome of what person-centred care should be and we could not wish for better for our mum who has complex care needs. The company is extremely well led and communication within the team is excellent. They go above and beyond to ensure that my mum's needs are met to a very high standard. The management and carers alike are honest, trustworthy, kind, compassionate, respectful and dignified. My mum has always been very independent and hated the thought of having carers but now they have almost become an extension to our family. It's so reassuring as a family to know that Mum is in such good capable hands. The continuity of care and the way that infection control has been managed has been paramount in aiding my mum's recovery which has also been recognised and praised by other health professionals involved in my mum's care. We really couldn't wish for a better company.
Carers are extremely good and work to a very high standard.
Pic 24 Healthcare provided eccellent care for my late father. The staff were amazing, kind and considerate. They kept my father comfortable and enabled him to keep his dignity. We would highly recommend Pic 24 Healthcare to anyone needing help and support. They really were like an extended family.
I am very happy with the service I was always kept informed by the manager and staff.
The best care company around after using others, made me realise how bad other companies were. Can't fault them, nothing is too much trouble. They go above and beyond what they are expected to do. Fantastic company.
Polite, reliable and caring staff are looking after my aunt well. Had them for three months now and my aunt and family are happy with the service provided.
Reliable service, easy to get on with. Helpful staff. Easy to contact. Respective.
This care company is just amazing. The carers are caring and compassionate. They are always careful cheerful, they are always there for me. Makes me feel accepted as an individual without crimination.
The care and professionalism is second to none. We mainly had care from 2 ladies and one gentleman who treated my father with dignity. Truly caring company, you are an individual person to them. They came to see him on his last days and brought flowers and came to see my mum after he had passed.
Superb service. My aunty loved her carer. So helpful, nothing ever too much to ask for. Kind and considerate. My aunt was very hard to please, she knew her own mind! And was treated with much love and care at all times.
Carers are very good and very pleasant to my partner and me.
Very thorough in their assessment of the client. Caring and helpful.
Come in get me showered, wash pots, take the rubbish out and do what I ask of them.