Submit a Review for My Homecare Bexley & Greenwich
Endeavour House,, 2 Twisleton Court, Priory Hill, Dartford, DA1 2EN
View Full Details of My Homecare Bexley & GreenwichLatest Reviews for My Homecare Bexley & Greenwich
15 July 2024
During all the time I have been looked after by the carers of My Homecare I have found them to be compliant and caring. The carer who is looking after myself and my wife at present has been for the last few months is extremely caring and was efficient in all her duties towards us.
08 July 2024
The carers are excellent, very professional, and always helpful without being intrusive. They are respectful of my own ability and know when I require assistance.
08 July 2024
I like the fact that I have met all the managers, and administrators, and my carers are usually limited to 1 or 2 where possible. My carers care polite and friendly and treat me with respect. They are also very reliable and I know I will receive the care appointments every day.
08 July 2024
During all the time I have been looked after by the carers of My Homecare I have found compliant and caring. The carer who is looking after myself and my husband at present is very efficient in all her duties towards us.
08 July 2024
The three carers who attend to my elderly parents are so caring, kind, and compassionate, they are now like part of our family. They truly know Mum and Dad's little quirks and know how to deal with them in the best possible way.
20 September 2023
I think what the carers do they are extremely professional. They make a very bad time in our lives more bearable. Nothing is too much trouble. We can't thank them enough for their care and thoughtfulness. They are wonderful, caring and professional people.
23 March 2023
We have used My Homecare Bexley & Greenwich since December 2020 and the company has been excellent. The care is difficult because it has to deal with the needs of two elderly people living at home. Through good times and bad, the management have been both professional and sympathetic.
15 March 2023
The team which have cared for my uncle have been absolutely fantastic. Assisting to all his care needs. All the people have been very caring and friendly. We are very pleased with the care he received. Thank you.
07 March 2023
The help and support the carers give is excellent, kind, considerate, supporting and very often go that extra mile. Exceptionally patient and always take time to engage with me. I see them more as friends than carers. Management are excellent too. Always willing to adapt as needs dictate with great efficiency. We're certainly pleased we chose My Homecare.
18 November 2021
Having never arranged care for anyone in family, it came as a challenge to set it up for my father-in-law. In what I could call a sort of emergency, we needed an agency to start quickly and correctly execute our requirements. We struggled as most agencies could not provide carers. Having read some of their reviews, I called their office. It was such a relief as they answered all that I needed clarity on. In a chat and over a cup of coffee, all information on our care needs was gathered by them. What a relief. And so was it for my father-in-law. He settled very well with carers as soon as we started. Father-in-law calls the office and speaks with them when he needs to get any additional information or request changes. Very pleased, and can say the weight lifted off my shoulder. I recommend them without any doubt.
15 July 2021
My mother and I are extremely pleased with all the carers that have attended her over the last 4 weeks. They are so friendly and carry out their duties with enthusiasm. They are helping her to regain her zest for life and encourage her to become more independent. We would especially like to mention one member of staff in particular as she has attended most often. She lights up the whole house with her care, enthusiasm and has many interesting stories to tell.
10 March 2021
We were let down by number of providers locally and it was not easy to find the right care for months for my mum. After months of struggling to care for my mother, we contacted My Homecare Bexley & Greenwich to help care at the times we could no longer care. From the very beginning, they were extremely understanding of our situation and suggested ideas we had never thought of, there was consistency with care, same carers were mostly visiting, they knew the needs, they have been extremely helpful to my father who is also not so well. They remained excellent throughout, and we could not have been happier with the care they provided, particularly during my mum's final days. The manager was easy to reach out to and was very actively involved when changes were suggested by the family, we took them on for my dad as well after Mum passed away and now has a live-in poc, we are very happy with them. Highly recommendedservice. Thank you all.
30 November 2020
Our experience with My Homecare Bexley & Greenwich has been an entirely positive one. From day one, the wonderful My Homecare management guided us through the process and reassured us they could meet our parent's needs. All the carers have been so dedicated, compassionate and reliable. They have provided companionship and wonderful care, often going above and beyond to make sure our parents were safe and happy. Their enthusiasm, patience, warmth and empathy was boundless. As a family we had total peace of mind, knowing our parents had the very best care and companionship at all times. The scheduling team were equally efficient. Sometimes our needs and dates changed at the last minute and they were always able to accommodate our changes. They never let us down once. The continuity of care provided allowed both our parents and us as a family, to build a very special relationship with the caregivers. Without hesitation, we recommend My Homecare Bexley & Greenwich to anyone who wants care.
22 June 2020
As a family, we chose My Homecare Bexley on recommendation from a family friend who was currently having the care from them. From the onset, we found the carers and staff very helpful in accommodating our needs for my mum. The team delivering the care were professional, caring and very helpful, and with their help and care, we managed to keep my mother in her house and she is only getting better. They all are just brilliant, wonderful and extremely passionate and often have spent time with mum in the garden and do not worry about the time. I am very thankful to My Homecare Bexley & Greenwich for looking after my mum in these extremely difficult and hard times without fail.
11 May 2020
We can not thank enough My Homecare (Bexley & Greenwich) team for looking after my mother so well in her final days. Without the brilliant care and support they have provided not only to my mother but also support to my father and our family during these difficult times is greatly appreciated. I highly recommend My Homecare Bexley. The care staff is not only punctual and genuinely caring but also very passionate. They do not hesitate to go an extra mile for the exceptional care they provide. The office support is also outstanding. Thank you once again from us all.
11 February 2020
I live far away, so travelling to put arrangements in place wasn't possible for me. Correspondence with My Homecare was very clear. I was provided with all the details on assessment, fees and care set up in a timely manner. I was subsequently offered feedback which kept me very assured. Uncle has been pleased with the service he received from his carers. He said he had not realised how helpful this would prove to him.
23 January 2020
Thank you, My Homecare (Bexley & Greenwich) for the excellent service and care you are providing to my mum from the last couple of months. I feel that the carers have become part of our family now. I also live locally, so I see the carers and the office staff very often. Your care helps me feel that my mum is safe and very happy. Anytime I have needed help or a last-minute change, you are always there. Those in the back office have been excellent. It's a great relief to me as a daughter, that My Homecare (Bexley & Greenwich) are looking after mum so well, had really bad experiences in the past with three different agencies. Thank you.
19 December 2019
We are very grateful to the whole team of My Homecare Bexley & Greenwich to support my father who has very advanced stages of dementia. The carers are absolutely great, really look after my dad, there is staff consistency, they are always on time, very caring and are never in rush. The office staff is very supportive and prompt in answering the calls. All our requests have always been dealt with utmost priority. I highly recommend this agency to everyone. We have struggled to find the right care agency for the last four years and have had various agencies who are not so professional, not punctual, no consistency, cut corners and the staff knows nothing about dementia. I really thank all the carers and management of My Homecare from the bottom of my heart for their care, support, knowledge, punctuality and professionalism.
05 September 2019
I want to write to say thank you so much for all your help in arranging and providing me with care at very short notice when I needed it the most as well as your patience and understanding. All your carers are so fabulous, I can not thank them enough. I have found the caregivers to be very good and competent in their roles. They have all been so good, graciously understanding and always helpful. I have also found the management side of working with My Homecare Bexley & Greenwich be excellent. You have always been quick to respond, easy to work with, knowledgeable and personable in your approach. It has been a huge help. The branch manager is always there to help. My Homecare excelled in providing quality service in every way. It is a reflection on them to have such outstanding employees. Thank you for all you have done to keep things running smoothly for me ever since I have started with your company.
04 September 2019
I am very happy with the service I receive from My Homecare Bexley & Greenwich, the carers have always done their best to accommodate my needs. I am very happy with their management. I am very happy to recommend them to anyone who is looking for care in this area. I would like to thank all the carers for being nice, kind and punctual.
Latest Reviews for My Homecare Bexley & Greenwich
15 July 2024
During all the time I have been looked after by the carers of My Homecare I have found them to be compliant and caring. The carer who is looking after myself and my wife at present has been for the last few months is extremely caring and was efficient in all her duties towards us.
08 July 2024
The carers are excellent, very professional, and always helpful without being intrusive. They are respectful of my own ability and know when I require assistance.
08 July 2024
I like the fact that I have met all the managers, and administrators, and my carers are usually limited to 1 or 2 where possible. My carers care polite and friendly and treat me with respect. They are also very reliable and I know I will receive the care appointments every day.
08 July 2024
During all the time I have been looked after by the carers of My Homecare I have found compliant and caring. The carer who is looking after myself and my husband at present is very efficient in all her duties towards us.
08 July 2024
The three carers who attend to my elderly parents are so caring, kind, and compassionate, they are now like part of our family. They truly know Mum and Dad's little quirks and know how to deal with them in the best possible way.
20 September 2023
I think what the carers do they are extremely professional. They make a very bad time in our lives more bearable. Nothing is too much trouble. We can't thank them enough for their care and thoughtfulness. They are wonderful, caring and professional people.
23 March 2023
We have used My Homecare Bexley & Greenwich since December 2020 and the company has been excellent. The care is difficult because it has to deal with the needs of two elderly people living at home. Through good times and bad, the management have been both professional and sympathetic.
15 March 2023
The team which have cared for my uncle have been absolutely fantastic. Assisting to all his care needs. All the people have been very caring and friendly. We are very pleased with the care he received. Thank you.
07 March 2023
The help and support the carers give is excellent, kind, considerate, supporting and very often go that extra mile. Exceptionally patient and always take time to engage with me. I see them more as friends than carers. Management are excellent too. Always willing to adapt as needs dictate with great efficiency. We're certainly pleased we chose My Homecare.
18 November 2021
Having never arranged care for anyone in family, it came as a challenge to set it up for my father-in-law. In what I could call a sort of emergency, we needed an agency to start quickly and correctly execute our requirements. We struggled as most agencies could not provide carers. Having read some of their reviews, I called their office. It was such a relief as they answered all that I needed clarity on. In a chat and over a cup of coffee, all information on our care needs was gathered by them. What a relief. And so was it for my father-in-law. He settled very well with carers as soon as we started. Father-in-law calls the office and speaks with them when he needs to get any additional information or request changes. Very pleased, and can say the weight lifted off my shoulder. I recommend them without any doubt.
15 July 2021
My mother and I are extremely pleased with all the carers that have attended her over the last 4 weeks. They are so friendly and carry out their duties with enthusiasm. They are helping her to regain her zest for life and encourage her to become more independent. We would especially like to mention one member of staff in particular as she has attended most often. She lights up the whole house with her care, enthusiasm and has many interesting stories to tell.
10 March 2021
We were let down by number of providers locally and it was not easy to find the right care for months for my mum. After months of struggling to care for my mother, we contacted My Homecare Bexley & Greenwich to help care at the times we could no longer care. From the very beginning, they were extremely understanding of our situation and suggested ideas we had never thought of, there was consistency with care, same carers were mostly visiting, they knew the needs, they have been extremely helpful to my father who is also not so well. They remained excellent throughout, and we could not have been happier with the care they provided, particularly during my mum's final days. The manager was easy to reach out to and was very actively involved when changes were suggested by the family, we took them on for my dad as well after Mum passed away and now has a live-in poc, we are very happy with them. Highly recommendedservice. Thank you all.
30 November 2020
Our experience with My Homecare Bexley & Greenwich has been an entirely positive one. From day one, the wonderful My Homecare management guided us through the process and reassured us they could meet our parent's needs. All the carers have been so dedicated, compassionate and reliable. They have provided companionship and wonderful care, often going above and beyond to make sure our parents were safe and happy. Their enthusiasm, patience, warmth and empathy was boundless. As a family we had total peace of mind, knowing our parents had the very best care and companionship at all times. The scheduling team were equally efficient. Sometimes our needs and dates changed at the last minute and they were always able to accommodate our changes. They never let us down once. The continuity of care provided allowed both our parents and us as a family, to build a very special relationship with the caregivers. Without hesitation, we recommend My Homecare Bexley & Greenwich to anyone who wants care.
22 June 2020
As a family, we chose My Homecare Bexley on recommendation from a family friend who was currently having the care from them. From the onset, we found the carers and staff very helpful in accommodating our needs for my mum. The team delivering the care were professional, caring and very helpful, and with their help and care, we managed to keep my mother in her house and she is only getting better. They all are just brilliant, wonderful and extremely passionate and often have spent time with mum in the garden and do not worry about the time. I am very thankful to My Homecare Bexley & Greenwich for looking after my mum in these extremely difficult and hard times without fail.
11 May 2020
We can not thank enough My Homecare (Bexley & Greenwich) team for looking after my mother so well in her final days. Without the brilliant care and support they have provided not only to my mother but also support to my father and our family during these difficult times is greatly appreciated. I highly recommend My Homecare Bexley. The care staff is not only punctual and genuinely caring but also very passionate. They do not hesitate to go an extra mile for the exceptional care they provide. The office support is also outstanding. Thank you once again from us all.
11 February 2020
I live far away, so travelling to put arrangements in place wasn't possible for me. Correspondence with My Homecare was very clear. I was provided with all the details on assessment, fees and care set up in a timely manner. I was subsequently offered feedback which kept me very assured. Uncle has been pleased with the service he received from his carers. He said he had not realised how helpful this would prove to him.
23 January 2020
Thank you, My Homecare (Bexley & Greenwich) for the excellent service and care you are providing to my mum from the last couple of months. I feel that the carers have become part of our family now. I also live locally, so I see the carers and the office staff very often. Your care helps me feel that my mum is safe and very happy. Anytime I have needed help or a last-minute change, you are always there. Those in the back office have been excellent. It's a great relief to me as a daughter, that My Homecare (Bexley & Greenwich) are looking after mum so well, had really bad experiences in the past with three different agencies. Thank you.
19 December 2019
We are very grateful to the whole team of My Homecare Bexley & Greenwich to support my father who has very advanced stages of dementia. The carers are absolutely great, really look after my dad, there is staff consistency, they are always on time, very caring and are never in rush. The office staff is very supportive and prompt in answering the calls. All our requests have always been dealt with utmost priority. I highly recommend this agency to everyone. We have struggled to find the right care agency for the last four years and have had various agencies who are not so professional, not punctual, no consistency, cut corners and the staff knows nothing about dementia. I really thank all the carers and management of My Homecare from the bottom of my heart for their care, support, knowledge, punctuality and professionalism.
05 September 2019
I want to write to say thank you so much for all your help in arranging and providing me with care at very short notice when I needed it the most as well as your patience and understanding. All your carers are so fabulous, I can not thank them enough. I have found the caregivers to be very good and competent in their roles. They have all been so good, graciously understanding and always helpful. I have also found the management side of working with My Homecare Bexley & Greenwich be excellent. You have always been quick to respond, easy to work with, knowledgeable and personable in your approach. It has been a huge help. The branch manager is always there to help. My Homecare excelled in providing quality service in every way. It is a reflection on them to have such outstanding employees. Thank you for all you have done to keep things running smoothly for me ever since I have started with your company.
04 September 2019
I am very happy with the service I receive from My Homecare Bexley & Greenwich, the carers have always done their best to accommodate my needs. I am very happy with their management. I am very happy to recommend them to anyone who is looking for care in this area. I would like to thank all the carers for being nice, kind and punctual.