433C Margaret Powell House, Midsummer Boulevard, Milton Keynes, MK9 3BN
View Full Details of Expectation Care LtdVery good all round, from the friendliness and helpfulness of all the carers to their punctuality and flexibility. Also very good at updating key contact and helping to sort out minor issues. The whole family, including my mother, has been more than happy with the standard of care she has received since Expectation Care began their visits.
Excellent service from coordinator, who was very flexible when I needed last minute care, and again when I had to change arrangements at the last minute. The carer who attended me was kind and gentle, but also very thorough, professional and efficient. I would recommend to anyone.
The team are great with my dad, can’t do enough for him whilst here and are very friendly. They each tailor my dad’s changing needs to suit him, never rushing him, allowing him to try and remain semi-independent in his own home. The team are very good at covering short-notice changes which is amazing.
Our family were very happy with the care provided by Expectation Care. The team came to our home initially and took note of my Dad's care requirements and communicating was easy via their app. Dad was cared for with kindness and respect and the carers were always friendly to all family members if they were at home with Dad. The support shown to my Mum was much appreciated. Care visit times were initially agreed and carers were reliable to come at these times. The carers that attended were generally the same team which helped to make everyone feel at ease.
I would just like to say a very big thank you to all of your staff for their excellent care and support whilst looking after my father-in-law. Everyone we encountered was caring, kind, compassionate and professional at a very difficult and stressful time for us all. As a family, we are all so very grateful. Many thanks once again.
I have been treated well and have my praise and thanks to say to everyone who has helped me. I felt, at first, so scared, but things have gotten better and I can only say thank you to all.
I've been disabled all my life and have been through several care agencies but Expectation Care have exceeded my expectation of care service. The staff are professional, very friendly, and respectful to me. Their support for me goes beyond our contract. I deeply appreciate them. They make my life a lot easier.
We have been using Expectation Care for the last 3 months, we as a family are extremely pleased with the care Mum is receiving. They are always on time, professional, and caring and inform us if there is any problem. All over fantastic care.
I am very pleased with my husband's care since the Expectation Care team started 4 weeks ago. As my husband has Alzheimer's they always explain to him what care they are giving him with each visit in a polite and friendly way. They keep to the time schedule and have been flexible recently when a new bed arrived. Their help is much appreciated by myself and my family.
Flexible care with kindness.
My son, a carer, and a carer from the company, for my dignity, work well together. When my son is unavailable, I have two carers from the company. To have carers who enjoy their job, are cheerful, chatty and are caring is great. Management who want to listen to you, perfect support.
Two years on, Expectation Care continues to meet and exceed our expectations. We have seen the quality of care continue to increase as the staff display high levels of experience and professionalism. Over time, we have seen new routines and management strategies successfully evolve, which makes everything feel efficient and stress-free from a client perspective. The company always strives for consistency, and the client's comfort is always a top priority - every day Dad is met with a familiar face, or a formal introduction and full induction are always given to any new member of staff working with him. The carers continue to be warm, patient and compassionate, treating us all like family. We know it is not an easy job, and everyone has their challenges, but they still strive to put us first. The management team are always there for us too. We cannot thank the whole team enough for their hard work and devotion. May God richly bless and reward them for all they do.
Very pleased with the care and attention given to my wife. Carers were a group of cheerful ladies and my wife and they got on well together.
With the caveat that I have had no previous experience of care, these are the first carers that we found for my father. Since then we have not been disappointed in any way with the care that has been provided and have never felt any need to look elsewhere. Cost of care was an important factor and I still think that their rates are very competitive. We certainly have not felt short-changed for the service that we get. Staff are attentive, reliable and managers responded to any of our queries that have always been answered in a positive way. They have also, been pro-active with occasional issues, offering solutions to problems before I was aware of them. Above all, although the care is for my father, both my father and my mother feel comfortable with this care company and I believe they look forward to their visits. I am very pleased with our choice of care provider.
I have been very happy with the care provided to my Dad. Very good service and helpful staff.
My mum has had bad arthritis in her back and her mobility was really poor. The staff were very compassionate and friendly. They were adaptable to my mum’s needs and it certainly took a little pressure off the family. Thank you for your help and assistance.
Over the years I have received care from 3 other agencies, but this one is the most reliable and very professional.
We required urgent care needs and the staff met is prior to mum being discharged and took time to visit the home and meet the client prior to discharge. The carers were always on time, cheerful, caring and brought a smile to my mum every day. The carers paid attention to detail applying creams and combing her hair. The service was very professional and we were extremely pleased with the wonderful service they presented.
I found them very prompt and reliable and very caring while my wife was seriously ill and unable to walk.
The carers were considerate of my needs, very helpful and kind.
Very good all round, from the friendliness and helpfulness of all the carers to their punctuality and flexibility. Also very good at updating key contact and helping to sort out minor issues. The whole family, including my mother, has been more than happy with the standard of care she has received since Expectation Care began their visits.
Excellent service from coordinator, who was very flexible when I needed last minute care, and again when I had to change arrangements at the last minute. The carer who attended me was kind and gentle, but also very thorough, professional and efficient. I would recommend to anyone.
The team are great with my dad, can’t do enough for him whilst here and are very friendly. They each tailor my dad’s changing needs to suit him, never rushing him, allowing him to try and remain semi-independent in his own home. The team are very good at covering short-notice changes which is amazing.
Our family were very happy with the care provided by Expectation Care. The team came to our home initially and took note of my Dad's care requirements and communicating was easy via their app. Dad was cared for with kindness and respect and the carers were always friendly to all family members if they were at home with Dad. The support shown to my Mum was much appreciated. Care visit times were initially agreed and carers were reliable to come at these times. The carers that attended were generally the same team which helped to make everyone feel at ease.
I would just like to say a very big thank you to all of your staff for their excellent care and support whilst looking after my father-in-law. Everyone we encountered was caring, kind, compassionate and professional at a very difficult and stressful time for us all. As a family, we are all so very grateful. Many thanks once again.
I have been treated well and have my praise and thanks to say to everyone who has helped me. I felt, at first, so scared, but things have gotten better and I can only say thank you to all.
I've been disabled all my life and have been through several care agencies but Expectation Care have exceeded my expectation of care service. The staff are professional, very friendly, and respectful to me. Their support for me goes beyond our contract. I deeply appreciate them. They make my life a lot easier.
We have been using Expectation Care for the last 3 months, we as a family are extremely pleased with the care Mum is receiving. They are always on time, professional, and caring and inform us if there is any problem. All over fantastic care.
I am very pleased with my husband's care since the Expectation Care team started 4 weeks ago. As my husband has Alzheimer's they always explain to him what care they are giving him with each visit in a polite and friendly way. They keep to the time schedule and have been flexible recently when a new bed arrived. Their help is much appreciated by myself and my family.
Flexible care with kindness.
My son, a carer, and a carer from the company, for my dignity, work well together. When my son is unavailable, I have two carers from the company. To have carers who enjoy their job, are cheerful, chatty and are caring is great. Management who want to listen to you, perfect support.
Two years on, Expectation Care continues to meet and exceed our expectations. We have seen the quality of care continue to increase as the staff display high levels of experience and professionalism. Over time, we have seen new routines and management strategies successfully evolve, which makes everything feel efficient and stress-free from a client perspective. The company always strives for consistency, and the client's comfort is always a top priority - every day Dad is met with a familiar face, or a formal introduction and full induction are always given to any new member of staff working with him. The carers continue to be warm, patient and compassionate, treating us all like family. We know it is not an easy job, and everyone has their challenges, but they still strive to put us first. The management team are always there for us too. We cannot thank the whole team enough for their hard work and devotion. May God richly bless and reward them for all they do.
Very pleased with the care and attention given to my wife. Carers were a group of cheerful ladies and my wife and they got on well together.
With the caveat that I have had no previous experience of care, these are the first carers that we found for my father. Since then we have not been disappointed in any way with the care that has been provided and have never felt any need to look elsewhere. Cost of care was an important factor and I still think that their rates are very competitive. We certainly have not felt short-changed for the service that we get. Staff are attentive, reliable and managers responded to any of our queries that have always been answered in a positive way. They have also, been pro-active with occasional issues, offering solutions to problems before I was aware of them. Above all, although the care is for my father, both my father and my mother feel comfortable with this care company and I believe they look forward to their visits. I am very pleased with our choice of care provider.
I have been very happy with the care provided to my Dad. Very good service and helpful staff.
My mum has had bad arthritis in her back and her mobility was really poor. The staff were very compassionate and friendly. They were adaptable to my mum’s needs and it certainly took a little pressure off the family. Thank you for your help and assistance.
Over the years I have received care from 3 other agencies, but this one is the most reliable and very professional.
We required urgent care needs and the staff met is prior to mum being discharged and took time to visit the home and meet the client prior to discharge. The carers were always on time, cheerful, caring and brought a smile to my mum every day. The carers paid attention to detail applying creams and combing her hair. The service was very professional and we were extremely pleased with the wonderful service they presented.
I found them very prompt and reliable and very caring while my wife was seriously ill and unable to walk.
The carers were considerate of my needs, very helpful and kind.