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1st Floor, Unit 5, Gateway House, High Point Business Village, Ashford, TN24 8DH
View Full Details of Clarity Homecare AshfordLatest Reviews for Clarity Homecare Ashford
20 February 2023
I have been completely satisfied with the care we received. All the carers have been kind and considerate.
06 February 2023
I have only been with Clarity Homecare for a few days, but the staff and carers are really lovely. They are the best care company I have ever had. The carers are so caring and supportive with everything, and if I need to ring the office, the staff are really lovely as well.
26 January 2023
We've only had 4 visits. We're still getting to know each other and how we work, what needs to be done, and how we intend to do it. The member of staff is polite and willing to help where ever she can.
23 January 2023
My daughter has needed help with her care for almost a year now. Initially, it was only for night care but since July 2022 she has needed help in the mornings with personal care. Due to the complex disabilities, my daughter has she now has two carers to help with her wash and hoisting her into her wheelchair if she is getting up. She has a sore area on the upper right leg which I dress as per the district nurse's instructions, she also has an area on the lower part of her leg which we have to watch carefully as she has had cellulitis recently which meant a stay in hospital. With all the care that my daughter needs I have found the carers willing and respectful, they usually try to communicate with her as she loves to chat with people. I find the office manager very helpful especially if I need to make any changes to the calls.
07 September 2020
Everything from the initial appointment to arrange care through to the actual care has been relaxed and informative. The carer is polite, very well turned out, is always helpful and wears the appropriate protective clothing at all times.
12 December 2019
All staff had a very caring and sympathetic manner and good at their job. On very rare occasions they were rather late in coming which at the time caused a degree of anxiety. Because they were good, one forgave that.
28 May 2019
From the start, the care and support given to my mother has been excellent in all respects. Arrangements were straight forward to make initially and communications have been east and open since. Having the same carer has been a great advantage.
09 April 2019
The carer is very pleasant and hardworking. Does exactly what she is meant to do plus a bit more ie washing up/tidying if required. Willing to adjust times when required to fit in with mum's arrangements.
13 February 2019
Having contacted the provider and delayed my decision for other reasons, the provider came to our house to check whether we needed her or not. We did. She has been assisting with the care of my terminally ill husband with kindness, knowledge and respect and helping with household chores for 1 hour twice a day. She is very professional in her work and also has a very personable manner. We are delighted we found her and would not hesitate to give her an excellent reference.
23 January 2019
I have only had the service for three weeks and is my first experience. It was recommended by a friend and I am extremely happy with the care/support which leaves me feeling happy for the day.
20 November 2018
Our relationship with the carer who comes every morning is always on time to bathe and dress my wife is very good. Her manager and herself are always very helpful and can't do enough for us. They are wonderful people and a credit to Clarity Homecare Ashford.
Latest Reviews for Clarity Homecare Ashford
20 February 2023
I have been completely satisfied with the care we received. All the carers have been kind and considerate.
06 February 2023
I have only been with Clarity Homecare for a few days, but the staff and carers are really lovely. They are the best care company I have ever had. The carers are so caring and supportive with everything, and if I need to ring the office, the staff are really lovely as well.
26 January 2023
We've only had 4 visits. We're still getting to know each other and how we work, what needs to be done, and how we intend to do it. The member of staff is polite and willing to help where ever she can.
23 January 2023
My daughter has needed help with her care for almost a year now. Initially, it was only for night care but since July 2022 she has needed help in the mornings with personal care. Due to the complex disabilities, my daughter has she now has two carers to help with her wash and hoisting her into her wheelchair if she is getting up. She has a sore area on the upper right leg which I dress as per the district nurse's instructions, she also has an area on the lower part of her leg which we have to watch carefully as she has had cellulitis recently which meant a stay in hospital. With all the care that my daughter needs I have found the carers willing and respectful, they usually try to communicate with her as she loves to chat with people. I find the office manager very helpful especially if I need to make any changes to the calls.
07 September 2020
Everything from the initial appointment to arrange care through to the actual care has been relaxed and informative. The carer is polite, very well turned out, is always helpful and wears the appropriate protective clothing at all times.
12 December 2019
All staff had a very caring and sympathetic manner and good at their job. On very rare occasions they were rather late in coming which at the time caused a degree of anxiety. Because they were good, one forgave that.
28 May 2019
From the start, the care and support given to my mother has been excellent in all respects. Arrangements were straight forward to make initially and communications have been east and open since. Having the same carer has been a great advantage.
09 April 2019
The carer is very pleasant and hardworking. Does exactly what she is meant to do plus a bit more ie washing up/tidying if required. Willing to adjust times when required to fit in with mum's arrangements.
13 February 2019
Having contacted the provider and delayed my decision for other reasons, the provider came to our house to check whether we needed her or not. We did. She has been assisting with the care of my terminally ill husband with kindness, knowledge and respect and helping with household chores for 1 hour twice a day. She is very professional in her work and also has a very personable manner. We are delighted we found her and would not hesitate to give her an excellent reference.
23 January 2019
I have only had the service for three weeks and is my first experience. It was recommended by a friend and I am extremely happy with the care/support which leaves me feeling happy for the day.
20 November 2018
Our relationship with the carer who comes every morning is always on time to bathe and dress my wife is very good. Her manager and herself are always very helpful and can't do enough for us. They are wonderful people and a credit to Clarity Homecare Ashford.