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Bizspace Unit 1, Brooklands Court, Tunstall Road, Beeston, Leeds, LS11 5HL
View Full Details of Lotus Home Care LeedsLatest Reviews for Lotus Home Care Leeds
21 January 2025
Mum is happy with the care she receives from all the staff who attend to her. The dedication and careful thought in carrying out all cares is excellent. Management I have given poor due to not acting on my concerns over Mum being left in bed until 11 am twice a week while carers are being sent to Tadcaster in Mum's slot.
16 January 2025
We had no experience with the "care" system before the year. I have been pleasantly surprised by what I have found. The carers are all nice people and are polite and pleasant and get in with their duties in a professional manner. Indeed I actively look forward to their daily visits.
09 January 2025
Review has not changed. Sometimes carers come late. Then I get annoyed. They don't let me know. It's same questions.
15 November 2021
Same carer for 18 months - with approximately 30 - 40 carers to assist her. Never informed about changes to times etc. Sometimes appear 1 hour early or 1 hour late. No messages! The office from which they work never contact. If we lose our main carer we would look for another provider.
25 July 2019
I am very happy with the company. The office keeps me informed if there are any changes that would affect me. The two people who are my carers are very nice and are very respectful towards me and take time to listen to me if I need to tell them of anything to do with my illnesses.
17 July 2019
Very good. Staff brilliant.
07 June 2019
I have found the company very efficient, we have had a few small issues which have been effectively and easily resolved by office staff. The carers are absolutely brilliant and have given me support, encouragement and most importantly empathy, help and good consistency due to working a four/three rota which is helpful to me, the carers and my family.
03 June 2019
Happy with service. Good carers and good communication from everyone at Lotus.
09 March 2019
Lovely staff. Improvements would be getting more exact time for visits. Carers wiping down surfaces after shower.
Latest Reviews for Lotus Home Care Leeds
21 January 2025
Mum is happy with the care she receives from all the staff who attend to her. The dedication and careful thought in carrying out all cares is excellent. Management I have given poor due to not acting on my concerns over Mum being left in bed until 11 am twice a week while carers are being sent to Tadcaster in Mum's slot.
16 January 2025
We had no experience with the "care" system before the year. I have been pleasantly surprised by what I have found. The carers are all nice people and are polite and pleasant and get in with their duties in a professional manner. Indeed I actively look forward to their daily visits.
09 January 2025
Review has not changed. Sometimes carers come late. Then I get annoyed. They don't let me know. It's same questions.
15 November 2021
Same carer for 18 months - with approximately 30 - 40 carers to assist her. Never informed about changes to times etc. Sometimes appear 1 hour early or 1 hour late. No messages! The office from which they work never contact. If we lose our main carer we would look for another provider.
25 July 2019
I am very happy with the company. The office keeps me informed if there are any changes that would affect me. The two people who are my carers are very nice and are very respectful towards me and take time to listen to me if I need to tell them of anything to do with my illnesses.
17 July 2019
Very good. Staff brilliant.
07 June 2019
I have found the company very efficient, we have had a few small issues which have been effectively and easily resolved by office staff. The carers are absolutely brilliant and have given me support, encouragement and most importantly empathy, help and good consistency due to working a four/three rota which is helpful to me, the carers and my family.
03 June 2019
Happy with service. Good carers and good communication from everyone at Lotus.
09 March 2019
Lovely staff. Improvements would be getting more exact time for visits. Carers wiping down surfaces after shower.