Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Acts Health Care Ltd

stars
stars 19 November 2024
Acts Health Care provide marvellous care for both my parents. The carer is always prompt and works efficiently. My parents really appreciate, as do I, what the carer does for them. She recently gave very appropriate advice regarding a fall my father sustained. I am very impressed with this company.
Review from S R (Daughter of Client/Service User)
stars
stars 31 October 2024
Acts Health Care company have been in contact with me constantly within the past few months regarding my mum's care, they have reviewed her case and taken action when necessary. At the moment I can't fault them. My mother has got used to her carers and relies on them to take care of her. My mum has connected with her carers and trusts them. No concerns at all regarding trust issues.
Review from Karen Y (Daughter of Client/Service User)
stars
stars 13 August 2024
Carers turn up on time and do what we have asked them to do nothing is too much trouble. Help with cleaning like hoovering, taking mum out for walks or to different groups helps to make food washing pots.
Review from L P (Daughter of Client/Service User)