Submit a Review for Alina Homecare Bromley
Office 1, First Floor, Access House, Cray Avenue, Orpington, BR5 3QB
View Full Details of Alina Homecare BromleyLatest Reviews for Alina Homecare Bromley
28 October 2024
Alina Homecare was very prompt in organising a care package for my Mum. They have shown flexibility and have adapted to short notice requirements. The carers that visit my Mum always leave her feeling happy and look after all Mum's required needs. Very pleased.
04 October 2024
I am extremely pleased with the service to date from Alina Homecare. Mum is already benefitting from the additional help provided by the excellent carers and the app (where you can view updates on daily visits) is a great tool to ensure your loved one is being taken care of. A highly efficient and organised company. Thank you for your professional and caring service.
10 September 2024
All staff, from managers to carers are very helpful and pleasant. They always want the best for their clients. They are adaptable to the client's needs and reliable. They are also very patient with their clients.
21 August 2024
Very pleased with the service.
23 October 2023
My experience with Alina Homecare has been very positive. The staff have been professional and more than helpful and friendly. They responded quickly and with understanding to our needs. I would highly recommend them.
25 September 2023
Our carer is extremely kind, willing and always cheerful. Nothing is too much trouble and it breaks up the day knowing that a friend is coming.
20 July 2023
I find the staff to be fully trained in-home care; they are very polite and helpful. They will cover everything you require them to do. They bring pleasure on every visit.
18 May 2023
Alina carers come to support Mum as she has been getting unable to manage housework and cannot go out independently. They give her care and kindness, as well as reporting any concerns, and it is lovely to know that she is happy and safe with them. I have also been sincerely grateful for the kind, thoughtful response whenever I have rung a supervisor in the office with a query or request. I know the job can't be easy and they may not realise how reassuring it is to talk with someone who understands and cares.
09 January 2023
We used Alina Homecare for my mum when she became bedridden. They were totally fantastic in every respect. I particularly liked the App where after each visit, you could see what they had done, and if there were any concerns they'd register this and I would then receive a phone call. I met the carers on quite a few occasions and built up a very good relationship with them. I can honestly say they were fantastic and I highly recommend them.
03 August 2022
I cannot fault the care that Alina provide to my elderly mum who has dementia. They do so much for her and even I'd say spoil her at times making her a special breakfast or tea. It's as if they are looking after their own mum. I have also come to know many of them, they are always friendly and cheerful even though they may have worked very long hours. I would thoroughly recommend them to anyone.
15 June 2022
I am very pleased with the care service my mother has received so far. The carers are professional in their manner and very friendly to her. They engage her in conversation which I feel is important as she has dementia. If they complete their tasks before the allotted time period ends they ask if there is anything else required. They all have their own transport so are always on time. They are all fresh and if tired do not show it. I would recommend this company without hesitation.
18 January 2021
When Mum moved in with us last year, we had no idea how much care she would need. Managing the local council's care providers was difficult and stressful. Alina Homecare has transformed our lives. They are reliable, efficient and genuinely caring. They respect our home and give Mum the time she needs. More than that, they have befriended her, making a big difference to her quality of life.
17 September 2020
The care my father receives is exemplary. We really couldn't ask for or expect a better standard of care. We consider ourselves extremely lucky to have the person we do.
12 December 2019
Kindness above anything else. I've been around quite a bit, and it is different from other places.
12 December 2019
Generally, my wife who is the client and myself are very happy with the service provided and found all the staff very pleasant to deal with and very helpful.
28 August 2019
On contacting the company, they visited my mum and introduced themselves. Very friendly and professional staff. My mum really enjoyed their visits while we were on holiday. Will certainly use them again. Highly recommended.
21 August 2019
We have recently taken up this facility. Our initial reaction has been very good and we look forward to it continuing at this level of competency.
29 July 2019
Alina Bromley are extremely professional and dedicated. The management team are the most helpful and accommodating team I have had the pleasure of dealing with. They will listen to you and give you their time to ensure they fully understand the situation and if necessary further investigate, to ensure that your requirements are fully met.
29 July 2019
Very helpful, friendly staff. Nothing is too much trouble - interact extremely well, helping the client and making them feel at ease.
23 July 2019
Really well-managed service. All members of management excellent. Friendly approach to all areas of the service.
Latest Reviews for Alina Homecare Bromley
28 October 2024
Alina Homecare was very prompt in organising a care package for my Mum. They have shown flexibility and have adapted to short notice requirements. The carers that visit my Mum always leave her feeling happy and look after all Mum's required needs. Very pleased.
04 October 2024
I am extremely pleased with the service to date from Alina Homecare. Mum is already benefitting from the additional help provided by the excellent carers and the app (where you can view updates on daily visits) is a great tool to ensure your loved one is being taken care of. A highly efficient and organised company. Thank you for your professional and caring service.
10 September 2024
All staff, from managers to carers are very helpful and pleasant. They always want the best for their clients. They are adaptable to the client's needs and reliable. They are also very patient with their clients.
21 August 2024
Very pleased with the service.
23 October 2023
My experience with Alina Homecare has been very positive. The staff have been professional and more than helpful and friendly. They responded quickly and with understanding to our needs. I would highly recommend them.
25 September 2023
Our carer is extremely kind, willing and always cheerful. Nothing is too much trouble and it breaks up the day knowing that a friend is coming.
20 July 2023
I find the staff to be fully trained in-home care; they are very polite and helpful. They will cover everything you require them to do. They bring pleasure on every visit.
18 May 2023
Alina carers come to support Mum as she has been getting unable to manage housework and cannot go out independently. They give her care and kindness, as well as reporting any concerns, and it is lovely to know that she is happy and safe with them. I have also been sincerely grateful for the kind, thoughtful response whenever I have rung a supervisor in the office with a query or request. I know the job can't be easy and they may not realise how reassuring it is to talk with someone who understands and cares.
09 January 2023
We used Alina Homecare for my mum when she became bedridden. They were totally fantastic in every respect. I particularly liked the App where after each visit, you could see what they had done, and if there were any concerns they'd register this and I would then receive a phone call. I met the carers on quite a few occasions and built up a very good relationship with them. I can honestly say they were fantastic and I highly recommend them.
03 August 2022
I cannot fault the care that Alina provide to my elderly mum who has dementia. They do so much for her and even I'd say spoil her at times making her a special breakfast or tea. It's as if they are looking after their own mum. I have also come to know many of them, they are always friendly and cheerful even though they may have worked very long hours. I would thoroughly recommend them to anyone.
15 June 2022
I am very pleased with the care service my mother has received so far. The carers are professional in their manner and very friendly to her. They engage her in conversation which I feel is important as she has dementia. If they complete their tasks before the allotted time period ends they ask if there is anything else required. They all have their own transport so are always on time. They are all fresh and if tired do not show it. I would recommend this company without hesitation.
18 January 2021
When Mum moved in with us last year, we had no idea how much care she would need. Managing the local council's care providers was difficult and stressful. Alina Homecare has transformed our lives. They are reliable, efficient and genuinely caring. They respect our home and give Mum the time she needs. More than that, they have befriended her, making a big difference to her quality of life.
17 September 2020
The care my father receives is exemplary. We really couldn't ask for or expect a better standard of care. We consider ourselves extremely lucky to have the person we do.
12 December 2019
Kindness above anything else. I've been around quite a bit, and it is different from other places.
12 December 2019
Generally, my wife who is the client and myself are very happy with the service provided and found all the staff very pleasant to deal with and very helpful.
28 August 2019
On contacting the company, they visited my mum and introduced themselves. Very friendly and professional staff. My mum really enjoyed their visits while we were on holiday. Will certainly use them again. Highly recommended.
21 August 2019
We have recently taken up this facility. Our initial reaction has been very good and we look forward to it continuing at this level of competency.
29 July 2019
Alina Bromley are extremely professional and dedicated. The management team are the most helpful and accommodating team I have had the pleasure of dealing with. They will listen to you and give you their time to ensure they fully understand the situation and if necessary further investigate, to ensure that your requirements are fully met.
29 July 2019
Very helpful, friendly staff. Nothing is too much trouble - interact extremely well, helping the client and making them feel at ease.
23 July 2019
Really well-managed service. All members of management excellent. Friendly approach to all areas of the service.