Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Stourbridge)

stars
stars 04 August 2022
The carers are polite and friendlt and are willing to do things I ask them to do.
Review from Eunice H (Client / Service User)
stars
stars 03 June 2021
Helping Hands have provided twice daily support through home care visits to my Mum since January 2021. Their carers are friendly, conscientious, supportive and reliable. Requests for amended support have been quickly and effectively responded to through contact with the local office. I am very happy with the care provided and would have no hesitation recommending Helping Hands to others seeking home care support for loved ones.
Review from Chris G (Son of Client/Service User)
stars
stars 27 May 2019
We engaged the help of Helping Hands in April to care for my brother who has MMD and his three children. The carer who was given this job has been amazing. She has been punctual and professional in everything she does but more importantly, she has engaged with the children immediately in a caring and kind capacity.
Review from Jenny N (Sister of Client/Service User)