Submit a Review for Helping Hands Home Care (Ipswich)
Unit 1 Friars Courtyard, Princes Street, Ipswich, IP1 1RJ
View Full Details of Helping Hands Home Care (Ipswich)Latest Reviews for Helping Hands Home Care (Ipswich)
16 February 2024
For almost a year Helping Hands have been caring for my 95-year-old cousin at home. However recent circumstances have dictated that she now needs 24-hour care and is now resident in a local nursing home. I am my cousin's next of kin and she has no family or even close friends in Ipswich where she lives. Unfortunately, as I live in London I could only visit her every few weeks. So it was extremely important to me that I could trust any potential care provider. Helping Hands proved to be such a Care Organisation, the carers were kind, resourceful and empathetic looking after her really well despite a series of crisis points throughout 2023. I want to thank everyone at Helping Hands including the local Ipswich managers for the excellent care they provided.
10 May 2023
The support we have had has been exemplary. Our only criticism has been that it takes a little time to set things up satisfactorily.
31 March 2023
My father has been well looked after. The carers have helped improve his mood. He looks forward to seeing them. Enjoys their company and on occasion has a good laugh. He is treated with dignity and any problems are dealt with quickly and the office are always happy to help.
23 March 2023
First-class service. We had 24-hour coverage whilst I had a respite holiday. Excellent, they cooked tasty meals and left the house spotless, nothing was too much trouble for them. I can't thank you enough.
14 March 2023
Helping hands provide a first class reliable and caring service. We have used them for many years to look after our father and we are delighted with their kindness, efficiently and compassionate
13 March 2023
I was very happy with help given to me by the carers when I had a hip replacement. They were all very cheerful and willing to do the odd jobs that I couldn't do.
10 March 2023
My friend has found this company to be very good at assisting her needs. At nearly 95 she was finding it difficult to get out of bed and get dressed and breakfast. Once mobile she finds she can deal with her day as it comes so they help get her started.
10 March 2023
Mum is very well supported by the Helping Hands Home Care (Ipswich). Mum has dementia and has been able to stay in her own home following Dad's death in December. She has live-in care from Helping Hands, and the Ipswich team provides relief care for the live-in carer's breaks. Mum is taken out to the park and to cafes, and for walks, and appointments with health care professionals. They are very kind young women. I get regular feedback on how Mum is doing and they let me know of any concerns so I can follow up. Mum looks forward to their visits immensely. Their care for Dad before he died was exceptional.
14 February 2022
Overall my mother has received excellent care from Helping Hands Home Care (Ipswich) she has had them for six years, I think. There are some exceptional carers who have gone above and beyond their duty from time to time.
09 July 2021
The Helping Hands staff were extremely personable, cooperative, understanding of my needs and helpful to a fault around the house. They tailored their time and rota to my needs and provided everything that I could have wished.
01 July 2021
The carers are all pleasant young ladies, easy to talk to and very polite. Always do what you ask of them.
Latest Reviews for Helping Hands Home Care (Ipswich)
16 February 2024
For almost a year Helping Hands have been caring for my 95-year-old cousin at home. However recent circumstances have dictated that she now needs 24-hour care and is now resident in a local nursing home. I am my cousin's next of kin and she has no family or even close friends in Ipswich where she lives. Unfortunately, as I live in London I could only visit her every few weeks. So it was extremely important to me that I could trust any potential care provider. Helping Hands proved to be such a Care Organisation, the carers were kind, resourceful and empathetic looking after her really well despite a series of crisis points throughout 2023. I want to thank everyone at Helping Hands including the local Ipswich managers for the excellent care they provided.
10 May 2023
The support we have had has been exemplary. Our only criticism has been that it takes a little time to set things up satisfactorily.
31 March 2023
My father has been well looked after. The carers have helped improve his mood. He looks forward to seeing them. Enjoys their company and on occasion has a good laugh. He is treated with dignity and any problems are dealt with quickly and the office are always happy to help.
23 March 2023
First-class service. We had 24-hour coverage whilst I had a respite holiday. Excellent, they cooked tasty meals and left the house spotless, nothing was too much trouble for them. I can't thank you enough.
14 March 2023
Helping hands provide a first class reliable and caring service. We have used them for many years to look after our father and we are delighted with their kindness, efficiently and compassionate
13 March 2023
I was very happy with help given to me by the carers when I had a hip replacement. They were all very cheerful and willing to do the odd jobs that I couldn't do.
10 March 2023
My friend has found this company to be very good at assisting her needs. At nearly 95 she was finding it difficult to get out of bed and get dressed and breakfast. Once mobile she finds she can deal with her day as it comes so they help get her started.
10 March 2023
Mum is very well supported by the Helping Hands Home Care (Ipswich). Mum has dementia and has been able to stay in her own home following Dad's death in December. She has live-in care from Helping Hands, and the Ipswich team provides relief care for the live-in carer's breaks. Mum is taken out to the park and to cafes, and for walks, and appointments with health care professionals. They are very kind young women. I get regular feedback on how Mum is doing and they let me know of any concerns so I can follow up. Mum looks forward to their visits immensely. Their care for Dad before he died was exceptional.
14 February 2022
Overall my mother has received excellent care from Helping Hands Home Care (Ipswich) she has had them for six years, I think. There are some exceptional carers who have gone above and beyond their duty from time to time.
09 July 2021
The Helping Hands staff were extremely personable, cooperative, understanding of my needs and helpful to a fault around the house. They tailored their time and rota to my needs and provided everything that I could have wished.
01 July 2021
The carers are all pleasant young ladies, easy to talk to and very polite. Always do what you ask of them.