Latest Reviews for Atwell Care
13 February 2025
The carers are very experienced and helpful and give an excellent service all the time. Nothing is too much trouble.
28 January 2025
All staff members that have cared for mum are great. No complaints at all.
24 December 2024
Very good. Love carers and any problems are solved by the office staff.
06 February 2024
Atwell Care - all staff are very polite and courteous, usually on time and with a happy attitude always.
01 December 2023
Excellent! Lovely carers and they do a fantastic job.
30 November 2023
Most of the carers are good and do as requested. A few only do the basics and watch the time closely. A few became good friends and are ready to do a little extra if time is running short.
13 November 2023
Mum is immobile and has complex care needs. Atwell Care provide the care that enables Mum to remain at home with Dad. As a Registered Nurse with the NHS for over forty years and a trained Nurse Practitioner, I am very aware of the importance of finding the right care. Atwell Care staff are kind, knowledgeable and hardworking, they are always cheerful despite the challenges they deal with. Mum is pleased to see them and they treat her with dignity and respect, whilst maintaining a lovely sense of humour. Atwell Care have provided care for my mum for over a year, and we have rarely had to raise concerns, when we have, the impact and implications have been recognised and specific issues have been dealt with quickly and efficiently. Finding the right care at the right time, can seem like navigating a maze, Atwell Care have made the process much easier. I couldn’t ask for a kinder group of people to help my family ensure that Mum has the very best care.
01 July 2022
The care my husband receives from your carers is excellent. He responds greatly with 3 carers in particular who he looks forward to seeing. It would be really good if possible for them to visit and care more often.
20 August 2021
We are very grateful to Atwell Care for carrying out a really good job in helping my mother. We are very happy with their service. We have found them very helpful, courteous, and caring.
28 July 2021
The staff of Atwell Care are very reliable and work hard to meet the needs of my 96-year-old mother.
05 July 2021
Overall happy with service. Some carers take the initiative to "wipedown sides/take the rubbish out etc", others fo bear minimum.
05 July 2021
Every carer Atwell sends is fantastic. They treat daddy with care and respect and are always cheerful and kind. We are especially fond of a couple of carers in particular, when daddy had a fit recently she was here, and even though she was shocked she was still professional and great comfort.
28 April 2021
I have found the carers provide excellent care for my mum. Always on time and extremely helpful.
17 March 2021
My dad came out of hospital in summer 2020 and needed care at home due to greatly reduced mobility. Atwell Care have been providing care for him since then and both he and I think the care is first class. The staff are excellent and his life is enriched by their visits, his health has improved as a result of their care and attention. He looks forward to their visits, he has a good rapport with all the staff and management alike. Staff have helped him with technology during lockdown so I'm able to have video calls with him and they take the trouble to show him any pictures he is sent by the family. I don't think that is in their job description but it's certainly made a big difference at this time. I'm so pleased that Atwell Care were able to provide care for dad.
04 February 2021
Very good, friendly service. Being able to read the care report after each visit is very reassuring.
03 November 2020
All the carers that visit me are very helpful and easy to talk to and only too eager to help around the flat. I'm very satisfied with their care.
06 October 2020
I visit my sister and brother-in-law two or three times a week. The carers I have met have all been very nice, friendly, caring, professional and kind. My family are happy and content with the service they receive and it is a comfort to me knowing they are safe in your care.
10 July 2020
My carer is a very helpful person. She always gives attention to the people that she can help and supports everyone. She is really kind, patient, honest, dedicated. She can help with administering medication.
21 March 2020
My husband is very satisfied with the care provided at Atwell. The staff are all cheerful and courteous and respectful of him and his needs. They always arrive within the one-hour window (7-15 - 8.15 pm) as required. He prefers the more mature healthcare workers, but all the staff have been kind and considerate.
13 February 2020
Atwell Care have been very good on the whole but of course, initially, there were problems understanding what I wanted them to do. Variety may be the spice of life, but it became tedious having to repeat instructions to so many carers then to find one or the other getting it wrong anyway. Still, after a while, all settled down and I got used to one carer who got it right. As I have been washing or dressing when they left, it might have been under half an hour so maybe they need more to do.
Latest Reviews for Atwell Care
13 February 2025
The carers are very experienced and helpful and give an excellent service all the time. Nothing is too much trouble.
28 January 2025
All staff members that have cared for mum are great. No complaints at all.
24 December 2024
Very good. Love carers and any problems are solved by the office staff.
06 February 2024
Atwell Care - all staff are very polite and courteous, usually on time and with a happy attitude always.
01 December 2023
Excellent! Lovely carers and they do a fantastic job.
30 November 2023
Most of the carers are good and do as requested. A few only do the basics and watch the time closely. A few became good friends and are ready to do a little extra if time is running short.
13 November 2023
Mum is immobile and has complex care needs. Atwell Care provide the care that enables Mum to remain at home with Dad. As a Registered Nurse with the NHS for over forty years and a trained Nurse Practitioner, I am very aware of the importance of finding the right care. Atwell Care staff are kind, knowledgeable and hardworking, they are always cheerful despite the challenges they deal with. Mum is pleased to see them and they treat her with dignity and respect, whilst maintaining a lovely sense of humour. Atwell Care have provided care for my mum for over a year, and we have rarely had to raise concerns, when we have, the impact and implications have been recognised and specific issues have been dealt with quickly and efficiently. Finding the right care at the right time, can seem like navigating a maze, Atwell Care have made the process much easier. I couldn’t ask for a kinder group of people to help my family ensure that Mum has the very best care.
01 July 2022
The care my husband receives from your carers is excellent. He responds greatly with 3 carers in particular who he looks forward to seeing. It would be really good if possible for them to visit and care more often.
20 August 2021
We are very grateful to Atwell Care for carrying out a really good job in helping my mother. We are very happy with their service. We have found them very helpful, courteous, and caring.
28 July 2021
The staff of Atwell Care are very reliable and work hard to meet the needs of my 96-year-old mother.
05 July 2021
Overall happy with service. Some carers take the initiative to "wipedown sides/take the rubbish out etc", others fo bear minimum.
05 July 2021
Every carer Atwell sends is fantastic. They treat daddy with care and respect and are always cheerful and kind. We are especially fond of a couple of carers in particular, when daddy had a fit recently she was here, and even though she was shocked she was still professional and great comfort.
28 April 2021
I have found the carers provide excellent care for my mum. Always on time and extremely helpful.
17 March 2021
My dad came out of hospital in summer 2020 and needed care at home due to greatly reduced mobility. Atwell Care have been providing care for him since then and both he and I think the care is first class. The staff are excellent and his life is enriched by their visits, his health has improved as a result of their care and attention. He looks forward to their visits, he has a good rapport with all the staff and management alike. Staff have helped him with technology during lockdown so I'm able to have video calls with him and they take the trouble to show him any pictures he is sent by the family. I don't think that is in their job description but it's certainly made a big difference at this time. I'm so pleased that Atwell Care were able to provide care for dad.
04 February 2021
Very good, friendly service. Being able to read the care report after each visit is very reassuring.
03 November 2020
All the carers that visit me are very helpful and easy to talk to and only too eager to help around the flat. I'm very satisfied with their care.
06 October 2020
I visit my sister and brother-in-law two or three times a week. The carers I have met have all been very nice, friendly, caring, professional and kind. My family are happy and content with the service they receive and it is a comfort to me knowing they are safe in your care.
10 July 2020
My carer is a very helpful person. She always gives attention to the people that she can help and supports everyone. She is really kind, patient, honest, dedicated. She can help with administering medication.
21 March 2020
My husband is very satisfied with the care provided at Atwell. The staff are all cheerful and courteous and respectful of him and his needs. They always arrive within the one-hour window (7-15 - 8.15 pm) as required. He prefers the more mature healthcare workers, but all the staff have been kind and considerate.
13 February 2020
Atwell Care have been very good on the whole but of course, initially, there were problems understanding what I wanted them to do. Variety may be the spice of life, but it became tedious having to repeat instructions to so many carers then to find one or the other getting it wrong anyway. Still, after a while, all settled down and I got used to one carer who got it right. As I have been washing or dressing when they left, it might have been under half an hour so maybe they need more to do.