Submit a Review for Fuchsia Homecare Gorleston
Yarmouth Business Park, Suffolk Road, Great Yarmouth, NR31 0LN
View Full Details of Fuchsia Homecare GorlestonLatest Reviews for Fuchsia Homecare Gorleston
18 March 2025
My wife has so many carers and they are all over and they are nice to talk to me.
07 October 2024
My mum is very well looked after by all the carers. They have time to speak to mum and interact. The care is second to none. They treat mum with courtesy and dignity. Could not ask for any more. They always ask if I am okay we have a good bond and anything they feel mom needs they will speak to me. They are great with my grandchildren and grand-dog. They are like part of the family.
23 August 2024
Present carers are good and caring, showing empathy. My main issue is that I pay for half an hour each morning and evening yet the carers are here for only 15 minutes and sometimes less. I have brought this up with management who are sympathetic but say that if the carers are with us for 16 minutes we have to pay the full amount. Although the carers are sometimes here for less than 15 minutes we have never had a refund.
23 August 2024
Excellent all-round service.
16 August 2024
Fuchsia are exceptional. They have helped me massively. Helped all areas of my well-being. I'm exceptionally young compared to the typical age bracket but this has not stopped me. They have supported, helped and adapted the things trying to cater for my age and needs. Helping me try and gain and keep independence. This company are best care provider we have come across as a family. Highly recommend will never change until hopefully need is no more. Outstanding, fantastic, amazing people care all around!
01 August 2024
Very happy with the carers we had for my partner. They washed, cleaned and changed his clothes every day. Also kept checking his catheter bag. They talked to him and had a laugh. They did get him walking with his frame. All the carers we saw were friendly day and night.
06 June 2024
The care provided can be at different levels of skill set. The problems seem to be when someone goes off sick or on holiday. The cover provided is not always to a good standard. Some seem inexperienced. I am not impressed with the management, who seem to set the standard at a low level, looking at the vacancy advert on their own website. When you do complain (which is not very often) they make excuses, but you can’t excuse the inexcusable. Just saying sorry all the time is not good enough.
17 May 2024
Overall very happy with the carers, however on the odd occasion when we have a change of carers they seem to be late, especially in the morning visit, for example, there was a situation when the carers arrived and I had gone out and my mother had to wait in bed until they came. We understand that if something happens they cannot control it, however, if someone could have rang us to let us know they were going to be late it would have eased our minds.
17 May 2024
I have found my mum's carers kind, patient and very diligent. It gives me peace of mind to know she is in safe hands, with someone popping in every day. If there is any concern they ring me straight away. Very pleased.
16 May 2024
Fuschia Care are a wonderful care company providing a compassionate and empathetic service. I am truly grateful that they have been a part of my dear father's life. They have been very supportive throughout difficult times and offer a warm and kind response when needed.
01 April 2024
I find all the staff at Fuchsia Homecare Gorleston all very good to me. All carers are very good and I had a Christmas present and card I wasn't expecting and was very nice of them to think of me, that's how caring they are.
15 March 2024
We have a team of eight who visit my wife twice a day. I have the utmost respect for their professionalism, caring, and good humour. My wife loves them all. Even on bad days they give her a lift, I can hear the laughter from the other room. They ask every day if my wife has had water/milk/complan, nothing is too much trouble. They all do a fantastic job.
Latest Reviews for Fuchsia Homecare Gorleston
18 March 2025
My wife has so many carers and they are all over and they are nice to talk to me.
07 October 2024
My mum is very well looked after by all the carers. They have time to speak to mum and interact. The care is second to none. They treat mum with courtesy and dignity. Could not ask for any more. They always ask if I am okay we have a good bond and anything they feel mom needs they will speak to me. They are great with my grandchildren and grand-dog. They are like part of the family.
23 August 2024
Present carers are good and caring, showing empathy. My main issue is that I pay for half an hour each morning and evening yet the carers are here for only 15 minutes and sometimes less. I have brought this up with management who are sympathetic but say that if the carers are with us for 16 minutes we have to pay the full amount. Although the carers are sometimes here for less than 15 minutes we have never had a refund.
23 August 2024
Excellent all-round service.
16 August 2024
Fuchsia are exceptional. They have helped me massively. Helped all areas of my well-being. I'm exceptionally young compared to the typical age bracket but this has not stopped me. They have supported, helped and adapted the things trying to cater for my age and needs. Helping me try and gain and keep independence. This company are best care provider we have come across as a family. Highly recommend will never change until hopefully need is no more. Outstanding, fantastic, amazing people care all around!
01 August 2024
Very happy with the carers we had for my partner. They washed, cleaned and changed his clothes every day. Also kept checking his catheter bag. They talked to him and had a laugh. They did get him walking with his frame. All the carers we saw were friendly day and night.
06 June 2024
The care provided can be at different levels of skill set. The problems seem to be when someone goes off sick or on holiday. The cover provided is not always to a good standard. Some seem inexperienced. I am not impressed with the management, who seem to set the standard at a low level, looking at the vacancy advert on their own website. When you do complain (which is not very often) they make excuses, but you can’t excuse the inexcusable. Just saying sorry all the time is not good enough.
17 May 2024
Overall very happy with the carers, however on the odd occasion when we have a change of carers they seem to be late, especially in the morning visit, for example, there was a situation when the carers arrived and I had gone out and my mother had to wait in bed until they came. We understand that if something happens they cannot control it, however, if someone could have rang us to let us know they were going to be late it would have eased our minds.
17 May 2024
I have found my mum's carers kind, patient and very diligent. It gives me peace of mind to know she is in safe hands, with someone popping in every day. If there is any concern they ring me straight away. Very pleased.
16 May 2024
Fuschia Care are a wonderful care company providing a compassionate and empathetic service. I am truly grateful that they have been a part of my dear father's life. They have been very supportive throughout difficult times and offer a warm and kind response when needed.
01 April 2024
I find all the staff at Fuchsia Homecare Gorleston all very good to me. All carers are very good and I had a Christmas present and card I wasn't expecting and was very nice of them to think of me, that's how caring they are.
15 March 2024
We have a team of eight who visit my wife twice a day. I have the utmost respect for their professionalism, caring, and good humour. My wife loves them all. Even on bad days they give her a lift, I can hear the laughter from the other room. They ask every day if my wife has had water/milk/complan, nothing is too much trouble. They all do a fantastic job.