Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for The Care Worker Agency

stars
stars 24 February 2025
The girls have been brilliant for my mum. They have improved my mum's mood, got her doing activities and motivated her to do countless things. I cannot praise these care workers enough, and thank them for affecting my mum's life for the better. I am extremely grateful.
Review from G S (Daughter of Client/Service User)
stars
stars 19 February 2025
The Care Worker Agency has been an absolute blessing! They take the time to match carers with clients based on personality and needs, which has made such a difference for my husband. Our carers are not only skilled and professional but also share similar interests, creating a wonderful bond. The care, companionship, and attention to detail they provide give us peace of mind every day. I highly recommend The Care Worker Agency to anyone looking for compassionate and personalised home care!
Review from J C (Wife of Client/Service User)
stars
stars 14 February 2025
During January I fell ill with two serious chest infections, The Care Worker Agency kept in close contact with me, helped reassess and re-appraise my care package and helped me have this extended and increased which has directly affected my quality of life. I am home again, feeling a lot better and still under the watchful eye of the agency. Very impressive.
Review from Stephen M (Client / Service User)
stars
stars 14 February 2025
My nan had a short term care package following a stay in hospital. Staff team are highly trained knowledgeable and just great. Good understanding of supporting my nan always polite caring and empathetic. Would highly recommend the team at the care worker agency. If we ever need carers again we wouldn't hesitate to contact this team.
Review from D B (Grandson of Client/Service User)
stars
stars 07 November 2024
Friendly, responsive agency. Carers have been excellent and regularly go beyond the narrow scope of the visit purpose when a need arises. Sometimes tricky to get through to the office by phone but emails are replied to quickly. Would recommend.
Review from J G (Brother of Client/Service User)