The Maidstone Studios, New Cut Road Vinters Park, Maidstone, ME14 5NZ
View Full Details of Continuity of Care Services LtdI would highly recommend this care provider. I’ve been using Continuity Of Care for over two years. When I first came on board with this company, it was the company owner that came out to start doing my care. She delivered my care for the first two weeks and then slowly introduced other carers to me. This helped me immensely as this was the first time I had received care in my home and I was very anxious. Since then, I have built up a good relationship with the company. They are always on time and professional and very good at communicating with me.
This company has provided 24/7 care for the last two and a half years via NHS CHC. The patient lives in her own home and suffers from very complex physical, communication and mental health needs. They have trained, built and maintained a team of 10 staff in very challenging circumstances. Throughout they have provided a reliable and totally person-centred approach and have, without doubt, enabled her continuing progress towards recovery. Staff are kind, positive, caring and professional. The owner is strongly committed to providing continuity of care and to developing and tailoring support to meet this patient’s very individual needs. In my experience with a number of other care companies, they are exceptional. I would strongly recommend exploring how they might be able to help. If they can, then you are very lucky.
This company should not be anywhere near complex care packages. In 20 years of having care agencies, my family have never experienced anyone like this. Lack of care, consideration for the user, lack of training for the staff, the company owner is only interested in how much money your package is worth. I have posted this review so hopefully, another service user and their family will not have to experience what my daughter and myself did.
I would highly recommend this care provider. I’ve been using Continuity Of Care for over two years. When I first came on board with this company, it was the company owner that came out to start doing my care. She delivered my care for the first two weeks and then slowly introduced other carers to me. This helped me immensely as this was the first time I had received care in my home and I was very anxious. Since then, I have built up a good relationship with the company. They are always on time and professional and very good at communicating with me.
This company has provided 24/7 care for the last two and a half years via NHS CHC. The patient lives in her own home and suffers from very complex physical, communication and mental health needs. They have trained, built and maintained a team of 10 staff in very challenging circumstances. Throughout they have provided a reliable and totally person-centred approach and have, without doubt, enabled her continuing progress towards recovery. Staff are kind, positive, caring and professional. The owner is strongly committed to providing continuity of care and to developing and tailoring support to meet this patient’s very individual needs. In my experience with a number of other care companies, they are exceptional. I would strongly recommend exploring how they might be able to help. If they can, then you are very lucky.
This company should not be anywhere near complex care packages. In 20 years of having care agencies, my family have never experienced anyone like this. Lack of care, consideration for the user, lack of training for the staff, the company owner is only interested in how much money your package is worth. I have posted this review so hopefully, another service user and their family will not have to experience what my daughter and myself did.