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1A Northumberland Parade, Station Road, North Harrow, Harrow, HA2 7SW
View Full Details of Senacare LtdLatest Reviews for Senacare Ltd
02 October 2024
Senacare agency provided excellent care service to my mother. I used their services each week to take my mum shopping and brief walking. The carers are well-trained and provide professional care services. The staff at the office were readily available and provided good customer service. I will go back to them again.
21 May 2024
Avoid this agency. The management is very poor and does not take complaints seriously. The impression given is that they prefer to take on clients that are easy to look after. Carers lack training and compassion and are quick to complain. Get the impression that they do not do this work because they want to but instead undertake the work until they are able to find something else or are able to remain in the country indefinitely. I am told that they have to work on a care work visa for a period of 5 years before they are eligible for this. Avoid agency if able. Having now employed another care agency their shortcomings are very evident.
14 May 2024
To summarize: carers are just amazing. Always on time, same and consistent pool of carers. Care call timings are always carefully agreed, good knowledge about my mother's needs, and they can communicate in the same language as my mother. Owners, Field Managers, as well as Office Admin and Coordinators are all amazing and 'bend over backwards' to help meet needs. Excellent care agency, bar none, with no exceptions. Sincerely.
25 August 2022
We have used Senacare to care for our disabled grandfather, father and friend. We are very happy with this service. Senacare is the best and most professional home care that I am aware of. His main carer is a friendly, very attentive carer who works to the highest standards. I would recommend everyone to use Senacare.
Latest Reviews for Senacare Ltd
02 October 2024
Senacare agency provided excellent care service to my mother. I used their services each week to take my mum shopping and brief walking. The carers are well-trained and provide professional care services. The staff at the office were readily available and provided good customer service. I will go back to them again.
21 May 2024
Avoid this agency. The management is very poor and does not take complaints seriously. The impression given is that they prefer to take on clients that are easy to look after. Carers lack training and compassion and are quick to complain. Get the impression that they do not do this work because they want to but instead undertake the work until they are able to find something else or are able to remain in the country indefinitely. I am told that they have to work on a care work visa for a period of 5 years before they are eligible for this. Avoid agency if able. Having now employed another care agency their shortcomings are very evident.
14 May 2024
To summarize: carers are just amazing. Always on time, same and consistent pool of carers. Care call timings are always carefully agreed, good knowledge about my mother's needs, and they can communicate in the same language as my mother. Owners, Field Managers, as well as Office Admin and Coordinators are all amazing and 'bend over backwards' to help meet needs. Excellent care agency, bar none, with no exceptions. Sincerely.
25 August 2022
We have used Senacare to care for our disabled grandfather, father and friend. We are very happy with this service. Senacare is the best and most professional home care that I am aware of. His main carer is a friendly, very attentive carer who works to the highest standards. I would recommend everyone to use Senacare.