Submit a Review for Home Care Preferred Barnet
3c Galley House, Moon Lane, Barnet, EN5 5YL
View Full Details of Home Care Preferred BarnetLatest Reviews for Home Care Preferred Barnet
09 April 2025
At all levels, Home Care Preferred has been excellent with both my parents. The staff are caring, reliable and calm, using their initiative when they need to. Management are proactive, informed and very responsive. It's reassuring for my parents and a weight off my mind to have Home Care Preferred in charge of their care.
07 April 2025
Efficient, caring and well-trained carers through the agency. The Manger was always a brilliant support through thick and thin of things and such a good manager and organiser. Always on the end of a phone, as was Care Manager and the carers are all fully briefed and trained
07 April 2025
Perfect, my experience with Home Care Preferred has exceeded my expectations from the start. The carers who visit my parent daily have always been extremely helpful, providing a friendly service at all times. I Would thoroughly recommend Home Care Preferred to anyone looking for this kind of service.
28 March 2025
I had homecare for two weeks following a hip replacement as I live alone. The care and attention from Home Care Preferred was excellent. The Manager helped me organise aids for my return home, organised my return from hospital and helped me to settle in. The carer they provided was very friendly and helpful, and I couldn't have managed without her. She was living in. I would add that in 2019/2020 we had live in carers from Home Care Preferred to care for my husband who was suffering from Vascular Dementia. The care they provided was again excellent. The carers provided were mainly very good, and on the odd occasion when things weren't working out with a carer the managers immediately responded, and when necessary replaced the carer. We had some delightful people, and of course inevitably the odd person who didn't fit in, but as I said, the managers responded immediately to make things right. I have found the managers a delight to know and can highly recommend them as a company.
27 March 2025
Overall, my experience has been favourable. The service has been friendly and willing to assist on any occasion. No complaints. I have not been neglected and visits have been on time, even when last minute changes have to be made.
24 March 2025
My experience of Home Care Preferred over several years has been very happy. I am pleased with the service given by kind, caring staff who are both capable and reliable. In all, a first class organisation.
17 July 2024
We could not have asked for anything more from Home Care Preferred. They were outstanding in their support and care for my friend. They went out of their way no matter what time of day or night to help with any routine or crisis matters. They dealt with the health service, gave me advice, were very easy to communicate with and proactive where they needed decisions or further involvement with us. We felt known by them. Their administrative systems worked excellently.
02 January 2024
Very impressed with the Home Care Preferred team. Have previously used another highly rated provider but this team are a level up. They would regularly go above and beyond my expectations, e.g. additional unplanned visits which were not charged for, frequent communication from managers and supervisors, arranging changes in medication with GP and collecting from pharmacy, to name just a few. I can highly recommend and would definitely use again if circumstance dictates.
10 October 2023
I thoroughly recommend Home Care Preferred. They have relieved me of much of the stress and hard work of looking after my aunt. They help manage doctor's appointments, and medication and have even looked after the dog. They are friendly, reliable and professional. They also completely understand the psychological and emotional aspects of looking after an independent-minded person who finds it hard to come to terms with needing increasing care.
13 September 2023
Home Care Preferred has been providing daily care to my mum since summer 2020. I do not live near my mum and needed help. Home Care Preferred is easy to work with remotely, always responding quickly to email/phone calls, and that has continued to be the case. The quality of care provided has been excellent and I highly recommend them to anyone seeking quality care for a loved one.
31 August 2023
The management of this agency genuinely care about the welfare of their clients. The carer who looked after my mum from Jan to June 2023 went above and beyond what we expected. Her communication was excellent, friendly and cooperative. She listened and complied with our requests to stick to a specific morning routine which helped mum gain confidence and she enjoyed her company. We would happily recommend them and would certainly use their service again.
17 August 2023
As a family, we have been clients since 2019 for my late uncle and my father since 2021. The manager is always on hand to advise, and she has worked with us on increasing his visits post-hospital stays, her team were flexible with discharge delays. The team are very helpful from advising me about medicine to use of cameras in the home. This family firm helps us with our family keep Dad at home, and I have no problem recommending them and their carers.
05 June 2023
I needed some respite care recovering from an injury recently. The assessment was done in a professional manner and immediately they understood and suggested the type of service required for me. The carer they sent was caring and attentive to my needs. No complaints. I highly recommend them for their professionalism and proactive approach.
29 April 2023
When I first phoned I spoke to the finance director, told her my mother needed care but I had no idea what to enquire about. She was very helpful and arranged for an assessment the next day. The manager carried out the assessment, and she was wonderful. The service started immediately with no delay, which is just what my mother needed. I subsequently asked my mother if she liked the carer service and if she liked the carers. My mother's only previous experience of carers was during and after a hospital stay, and she did not much like the care she received then. Home Care Preferred carers were clearly much nicer, and my mother was very pleased with the Home Care Preferred carers and their service in general. I have had a very good experience with this company and I am really pleased I went to them.
13 April 2023
The carer took really good care of the client, providing medicine and meals regularly. The carer made sure that the client had a balanced diet and provided all the necessities that the client needed. The carer was very friendly and patient with the client. The carer also kept me updated on the client's recovery progressed every day.
17 March 2023
I have used this group for about three years. The first visit is at 8 am to get me up. The second is at 8.30 pm to put me to bed. They are very reliable. Telephone warming if any (rare) delays/problems. I have walking problems and from time to time one of them escorts me to a hospital visit. Very helpful in reminding me of what was said. Could not do without them.
22 February 2023
The care, support and help are good, and they have always been there when we needed them. They were especially helpful during the Covid period and during some emergency incidents, which occurred and required hospital treatment.
22 February 2023
I cannot speak highly enough of Home Care Preferred Barnet whom we have used over the past three years to care for my mother who had severe dementia. We received an excellent, reliable and efficient service from them, but more importantly a very caring one - from top to bottom - from managers to carers alike. My mum saw several carers during her last few years and they were all equally as caring and understanding and I would not hesitate to recommend them. The management team are responsive and sensitive. We will always be grateful to the whole team for the wonderful care they afforded to my mum in her last few years. Thank you to them all.
28 November 2022
We are very happy to do a review of Home Care Preferred Barnet. We have been having their services for over 8 months and have found them to be very efficient and helpful. The carers are very reliable and our friend who uses the service is very happy with the level of care she receives. They often do additional tasks without being asked and we are very pleased with the overall service, and we highly recommend them.
28 November 2022
An excellent service, always delivered thoughtfully and carefully. There is always a willingness to offer solutions to unexpected problems. When a new situation occurred recently, original thinking provided a solution.
Latest Reviews for Home Care Preferred Barnet
09 April 2025
At all levels, Home Care Preferred has been excellent with both my parents. The staff are caring, reliable and calm, using their initiative when they need to. Management are proactive, informed and very responsive. It's reassuring for my parents and a weight off my mind to have Home Care Preferred in charge of their care.
07 April 2025
Efficient, caring and well-trained carers through the agency. The Manger was always a brilliant support through thick and thin of things and such a good manager and organiser. Always on the end of a phone, as was Care Manager and the carers are all fully briefed and trained
07 April 2025
Perfect, my experience with Home Care Preferred has exceeded my expectations from the start. The carers who visit my parent daily have always been extremely helpful, providing a friendly service at all times. I Would thoroughly recommend Home Care Preferred to anyone looking for this kind of service.
28 March 2025
I had homecare for two weeks following a hip replacement as I live alone. The care and attention from Home Care Preferred was excellent. The Manager helped me organise aids for my return home, organised my return from hospital and helped me to settle in. The carer they provided was very friendly and helpful, and I couldn't have managed without her. She was living in. I would add that in 2019/2020 we had live in carers from Home Care Preferred to care for my husband who was suffering from Vascular Dementia. The care they provided was again excellent. The carers provided were mainly very good, and on the odd occasion when things weren't working out with a carer the managers immediately responded, and when necessary replaced the carer. We had some delightful people, and of course inevitably the odd person who didn't fit in, but as I said, the managers responded immediately to make things right. I have found the managers a delight to know and can highly recommend them as a company.
27 March 2025
Overall, my experience has been favourable. The service has been friendly and willing to assist on any occasion. No complaints. I have not been neglected and visits have been on time, even when last minute changes have to be made.
24 March 2025
My experience of Home Care Preferred over several years has been very happy. I am pleased with the service given by kind, caring staff who are both capable and reliable. In all, a first class organisation.
17 July 2024
We could not have asked for anything more from Home Care Preferred. They were outstanding in their support and care for my friend. They went out of their way no matter what time of day or night to help with any routine or crisis matters. They dealt with the health service, gave me advice, were very easy to communicate with and proactive where they needed decisions or further involvement with us. We felt known by them. Their administrative systems worked excellently.
02 January 2024
Very impressed with the Home Care Preferred team. Have previously used another highly rated provider but this team are a level up. They would regularly go above and beyond my expectations, e.g. additional unplanned visits which were not charged for, frequent communication from managers and supervisors, arranging changes in medication with GP and collecting from pharmacy, to name just a few. I can highly recommend and would definitely use again if circumstance dictates.
10 October 2023
I thoroughly recommend Home Care Preferred. They have relieved me of much of the stress and hard work of looking after my aunt. They help manage doctor's appointments, and medication and have even looked after the dog. They are friendly, reliable and professional. They also completely understand the psychological and emotional aspects of looking after an independent-minded person who finds it hard to come to terms with needing increasing care.
13 September 2023
Home Care Preferred has been providing daily care to my mum since summer 2020. I do not live near my mum and needed help. Home Care Preferred is easy to work with remotely, always responding quickly to email/phone calls, and that has continued to be the case. The quality of care provided has been excellent and I highly recommend them to anyone seeking quality care for a loved one.
31 August 2023
The management of this agency genuinely care about the welfare of their clients. The carer who looked after my mum from Jan to June 2023 went above and beyond what we expected. Her communication was excellent, friendly and cooperative. She listened and complied with our requests to stick to a specific morning routine which helped mum gain confidence and she enjoyed her company. We would happily recommend them and would certainly use their service again.
17 August 2023
As a family, we have been clients since 2019 for my late uncle and my father since 2021. The manager is always on hand to advise, and she has worked with us on increasing his visits post-hospital stays, her team were flexible with discharge delays. The team are very helpful from advising me about medicine to use of cameras in the home. This family firm helps us with our family keep Dad at home, and I have no problem recommending them and their carers.
05 June 2023
I needed some respite care recovering from an injury recently. The assessment was done in a professional manner and immediately they understood and suggested the type of service required for me. The carer they sent was caring and attentive to my needs. No complaints. I highly recommend them for their professionalism and proactive approach.
29 April 2023
When I first phoned I spoke to the finance director, told her my mother needed care but I had no idea what to enquire about. She was very helpful and arranged for an assessment the next day. The manager carried out the assessment, and she was wonderful. The service started immediately with no delay, which is just what my mother needed. I subsequently asked my mother if she liked the carer service and if she liked the carers. My mother's only previous experience of carers was during and after a hospital stay, and she did not much like the care she received then. Home Care Preferred carers were clearly much nicer, and my mother was very pleased with the Home Care Preferred carers and their service in general. I have had a very good experience with this company and I am really pleased I went to them.
13 April 2023
The carer took really good care of the client, providing medicine and meals regularly. The carer made sure that the client had a balanced diet and provided all the necessities that the client needed. The carer was very friendly and patient with the client. The carer also kept me updated on the client's recovery progressed every day.
17 March 2023
I have used this group for about three years. The first visit is at 8 am to get me up. The second is at 8.30 pm to put me to bed. They are very reliable. Telephone warming if any (rare) delays/problems. I have walking problems and from time to time one of them escorts me to a hospital visit. Very helpful in reminding me of what was said. Could not do without them.
22 February 2023
The care, support and help are good, and they have always been there when we needed them. They were especially helpful during the Covid period and during some emergency incidents, which occurred and required hospital treatment.
22 February 2023
I cannot speak highly enough of Home Care Preferred Barnet whom we have used over the past three years to care for my mother who had severe dementia. We received an excellent, reliable and efficient service from them, but more importantly a very caring one - from top to bottom - from managers to carers alike. My mum saw several carers during her last few years and they were all equally as caring and understanding and I would not hesitate to recommend them. The management team are responsive and sensitive. We will always be grateful to the whole team for the wonderful care they afforded to my mum in her last few years. Thank you to them all.
28 November 2022
We are very happy to do a review of Home Care Preferred Barnet. We have been having their services for over 8 months and have found them to be very efficient and helpful. The carers are very reliable and our friend who uses the service is very happy with the level of care she receives. They often do additional tasks without being asked and we are very pleased with the overall service, and we highly recommend them.
28 November 2022
An excellent service, always delivered thoughtfully and carefully. There is always a willingness to offer solutions to unexpected problems. When a new situation occurred recently, original thinking provided a solution.