3c Galley House, Moon Lane, Barnet, EN5 5YL
View Full Details of Home Care Preferred BarnetWe could not have asked for anything more from Home Care Preferred. They were outstanding in their support and care for my friend. They went out of their way no matter what time of day or night to help with any routine or crisis matters. They dealt with the health service, gave me advice, were very easy to communicate with and proactive where they needed decisions or further involvement with us. We felt known by them. Their administrative systems worked excellently.
Very impressed with the Home Care Preferred team. Have previously used another highly rated provider but this team are a level up. They would regularly go above and beyond my expectations, e.g. additional unplanned visits which were not charged for, frequent communication from managers and supervisors, arranging changes in medication with GP and collecting from pharmacy, to name just a few. I can highly recommend and would definitely use again if circumstance dictates.
I thoroughly recommend Home Care Preferred. They have relieved me of much of the stress and hard work of looking after my aunt. They help manage doctor's appointments, and medication and have even looked after the dog. They are friendly, reliable and professional. They also completely understand the psychological and emotional aspects of looking after an independent-minded person who finds it hard to come to terms with needing increasing care.
Home Care Preferred has been providing daily care to my mum since summer 2020. I do not live near my mum and needed help. Home Care Preferred is easy to work with remotely, always responding quickly to email/phone calls, and that has continued to be the case. The quality of care provided has been excellent and I highly recommend them to anyone seeking quality care for a loved one.
The management of this agency genuinely care about the welfare of their clients. The carer who looked after my mum from Jan to June 2023 went above and beyond what we expected. Her communication was excellent, friendly and cooperative. She listened and complied with our requests to stick to a specific morning routine which helped mum gain confidence and she enjoyed her company. We would happily recommend them and would certainly use their service again.
As a family, we have been clients since 2019 for my late uncle and my father since 2021. The manager is always on hand to advise, and she has worked with us on increasing his visits post-hospital stays, her team were flexible with discharge delays. The team are very helpful from advising me about medicine to use of cameras in the home. This family firm helps us with our family keep Dad at home, and I have no problem recommending them and their carers.
I needed some respite care recovering from an injury recently. The assessment was done in a professional manner and immediately they understood and suggested the type of service required for me. The carer they sent was caring and attentive to my needs. No complaints. I highly recommend them for their professionalism and proactive approach.
When I first phoned I spoke to the finance director, told her my mother needed care but I had no idea what to enquire about. She was very helpful and arranged for an assessment the next day. The manager carried out the assessment, and she was wonderful. The service started immediately with no delay, which is just what my mother needed. I subsequently asked my mother if she liked the carer service and if she liked the carers. My mother's only previous experience of carers was during and after a hospital stay, and she did not much like the care she received then. Home Care Preferred carers were clearly much nicer, and my mother was very pleased with the Home Care Preferred carers and their service in general. I have had a very good experience with this company and I am really pleased I went to them.
The carer took really good care of the client, providing medicine and meals regularly. The carer made sure that the client had a balanced diet and provided all the necessities that the client needed. The carer was very friendly and patient with the client. The carer also kept me updated on the client's recovery progressed every day.
I have used this group for about three years. The first visit is at 8 am to get me up. The second is at 8.30 pm to put me to bed. They are very reliable. Telephone warming if any (rare) delays/problems. I have walking problems and from time to time one of them escorts me to a hospital visit. Very helpful in reminding me of what was said. Could not do without them.
The care, support and help are good, and they have always been there when we needed them. They were especially helpful during the Covid period and during some emergency incidents, which occurred and required hospital treatment.
I cannot speak highly enough of Home Care Preferred Barnet whom we have used over the past three years to care for my mother who had severe dementia. We received an excellent, reliable and efficient service from them, but more importantly a very caring one - from top to bottom - from managers to carers alike. My mum saw several carers during her last few years and they were all equally as caring and understanding and I would not hesitate to recommend them. The management team are responsive and sensitive. We will always be grateful to the whole team for the wonderful care they afforded to my mum in her last few years. Thank you to them all.
We are very happy to do a review of Home Care Preferred Barnet. We have been having their services for over 8 months and have found them to be very efficient and helpful. The carers are very reliable and our friend who uses the service is very happy with the level of care she receives. They often do additional tasks without being asked and we are very pleased with the overall service, and we highly recommend them.
An excellent service, always delivered thoughtfully and carefully. There is always a willingness to offer solutions to unexpected problems. When a new situation occurred recently, original thinking provided a solution.
We are extremely happy with the service from Home Care Preferred Barnet for my elderly father, who has dementia. They understood our needs completely and went the extra mile to look after him. Importantly, they ensured that he was well cared for and was treated with dignity and respect. His carer has a very caring attitude, is empathetic and supportive and has built a good relationship with him. Both my father and I appreciated that we could rely upon them to help and support us, which allows him to live in familiar surroundings in his own home. They are very willing to accommodate our needs and nothing is too much for them. I highly recommend them.
When my elderly father-in-law unexpectedly needed support after a minor operation I was not sure where to turn. We live two hours away and we were not sure if it would even be possible to find an agency at short notice that would be flexible enough to visit him four times a day for a month only. Thankfully, I found Home Care Preferred Barnet and they saved the day! The whole team without exception are kind, caring, well organised and flexible. We cannot praise them enough. My father-in-law looked forward to their visits every day and we were one hundred percent confident in their care and professionalism. I would not hesitate to recommend them and would go further and say, that if you find Home Care Preferred Barnet and engage their services, then it will be a very fortunate day for you and your family as it was for us.
From my initial contact through to the care given and transfer to a residential home, the quality of care and support given to my parents and to my siblings and me was fabulous. Everyone at Home Care Preferred Barnet was first class with a genuine interest in caring for my parents. Feedback from the carers was prompt and the leaders went out of their way to provide support at all times. In what can be a stressful situation, we felt very fortunate to have Home Care Preferred at our side
Home Care Preferred Barnet looked after my father for the final year of his life. We relied on them very heavily and they were always supportive, understanding and knowledgeable. Whenever a need arose it was dealt with promptly. Managers often going out of their way to make sure he was happy and all aspects of his care were covered. They went to great efforts to make sure father was looked after in the manner that he preferred, and that his final days could be spent in his own home in surroundings that were as familiar and comforting as possible. During the exceptionally difficult time of a global pandemic, it was very reassuring to know that his care was being handled so well. I have no hesitation in recommending them. Thank you Home Care Preferred.
Home Care Preferred Barnet are an extremely professional agency. They go to many lengths to match you with a carer that can suit your every need. I have MS, and I am wheelchair-bound with high care needs. From the day I started with the agency, my care has been of the highest standard and is the same today as it was on the first day. I would highly recommend this agency.
Excellent management who listen to all your requests and pair you with excellent carers who are very compatible. An extremely caring care company.
We could not have asked for anything more from Home Care Preferred. They were outstanding in their support and care for my friend. They went out of their way no matter what time of day or night to help with any routine or crisis matters. They dealt with the health service, gave me advice, were very easy to communicate with and proactive where they needed decisions or further involvement with us. We felt known by them. Their administrative systems worked excellently.
Very impressed with the Home Care Preferred team. Have previously used another highly rated provider but this team are a level up. They would regularly go above and beyond my expectations, e.g. additional unplanned visits which were not charged for, frequent communication from managers and supervisors, arranging changes in medication with GP and collecting from pharmacy, to name just a few. I can highly recommend and would definitely use again if circumstance dictates.
I thoroughly recommend Home Care Preferred. They have relieved me of much of the stress and hard work of looking after my aunt. They help manage doctor's appointments, and medication and have even looked after the dog. They are friendly, reliable and professional. They also completely understand the psychological and emotional aspects of looking after an independent-minded person who finds it hard to come to terms with needing increasing care.
Home Care Preferred has been providing daily care to my mum since summer 2020. I do not live near my mum and needed help. Home Care Preferred is easy to work with remotely, always responding quickly to email/phone calls, and that has continued to be the case. The quality of care provided has been excellent and I highly recommend them to anyone seeking quality care for a loved one.
The management of this agency genuinely care about the welfare of their clients. The carer who looked after my mum from Jan to June 2023 went above and beyond what we expected. Her communication was excellent, friendly and cooperative. She listened and complied with our requests to stick to a specific morning routine which helped mum gain confidence and she enjoyed her company. We would happily recommend them and would certainly use their service again.
As a family, we have been clients since 2019 for my late uncle and my father since 2021. The manager is always on hand to advise, and she has worked with us on increasing his visits post-hospital stays, her team were flexible with discharge delays. The team are very helpful from advising me about medicine to use of cameras in the home. This family firm helps us with our family keep Dad at home, and I have no problem recommending them and their carers.
I needed some respite care recovering from an injury recently. The assessment was done in a professional manner and immediately they understood and suggested the type of service required for me. The carer they sent was caring and attentive to my needs. No complaints. I highly recommend them for their professionalism and proactive approach.
When I first phoned I spoke to the finance director, told her my mother needed care but I had no idea what to enquire about. She was very helpful and arranged for an assessment the next day. The manager carried out the assessment, and she was wonderful. The service started immediately with no delay, which is just what my mother needed. I subsequently asked my mother if she liked the carer service and if she liked the carers. My mother's only previous experience of carers was during and after a hospital stay, and she did not much like the care she received then. Home Care Preferred carers were clearly much nicer, and my mother was very pleased with the Home Care Preferred carers and their service in general. I have had a very good experience with this company and I am really pleased I went to them.
The carer took really good care of the client, providing medicine and meals regularly. The carer made sure that the client had a balanced diet and provided all the necessities that the client needed. The carer was very friendly and patient with the client. The carer also kept me updated on the client's recovery progressed every day.
I have used this group for about three years. The first visit is at 8 am to get me up. The second is at 8.30 pm to put me to bed. They are very reliable. Telephone warming if any (rare) delays/problems. I have walking problems and from time to time one of them escorts me to a hospital visit. Very helpful in reminding me of what was said. Could not do without them.
The care, support and help are good, and they have always been there when we needed them. They were especially helpful during the Covid period and during some emergency incidents, which occurred and required hospital treatment.
I cannot speak highly enough of Home Care Preferred Barnet whom we have used over the past three years to care for my mother who had severe dementia. We received an excellent, reliable and efficient service from them, but more importantly a very caring one - from top to bottom - from managers to carers alike. My mum saw several carers during her last few years and they were all equally as caring and understanding and I would not hesitate to recommend them. The management team are responsive and sensitive. We will always be grateful to the whole team for the wonderful care they afforded to my mum in her last few years. Thank you to them all.
We are very happy to do a review of Home Care Preferred Barnet. We have been having their services for over 8 months and have found them to be very efficient and helpful. The carers are very reliable and our friend who uses the service is very happy with the level of care she receives. They often do additional tasks without being asked and we are very pleased with the overall service, and we highly recommend them.
An excellent service, always delivered thoughtfully and carefully. There is always a willingness to offer solutions to unexpected problems. When a new situation occurred recently, original thinking provided a solution.
We are extremely happy with the service from Home Care Preferred Barnet for my elderly father, who has dementia. They understood our needs completely and went the extra mile to look after him. Importantly, they ensured that he was well cared for and was treated with dignity and respect. His carer has a very caring attitude, is empathetic and supportive and has built a good relationship with him. Both my father and I appreciated that we could rely upon them to help and support us, which allows him to live in familiar surroundings in his own home. They are very willing to accommodate our needs and nothing is too much for them. I highly recommend them.
When my elderly father-in-law unexpectedly needed support after a minor operation I was not sure where to turn. We live two hours away and we were not sure if it would even be possible to find an agency at short notice that would be flexible enough to visit him four times a day for a month only. Thankfully, I found Home Care Preferred Barnet and they saved the day! The whole team without exception are kind, caring, well organised and flexible. We cannot praise them enough. My father-in-law looked forward to their visits every day and we were one hundred percent confident in their care and professionalism. I would not hesitate to recommend them and would go further and say, that if you find Home Care Preferred Barnet and engage their services, then it will be a very fortunate day for you and your family as it was for us.
From my initial contact through to the care given and transfer to a residential home, the quality of care and support given to my parents and to my siblings and me was fabulous. Everyone at Home Care Preferred Barnet was first class with a genuine interest in caring for my parents. Feedback from the carers was prompt and the leaders went out of their way to provide support at all times. In what can be a stressful situation, we felt very fortunate to have Home Care Preferred at our side
Home Care Preferred Barnet looked after my father for the final year of his life. We relied on them very heavily and they were always supportive, understanding and knowledgeable. Whenever a need arose it was dealt with promptly. Managers often going out of their way to make sure he was happy and all aspects of his care were covered. They went to great efforts to make sure father was looked after in the manner that he preferred, and that his final days could be spent in his own home in surroundings that were as familiar and comforting as possible. During the exceptionally difficult time of a global pandemic, it was very reassuring to know that his care was being handled so well. I have no hesitation in recommending them. Thank you Home Care Preferred.
Home Care Preferred Barnet are an extremely professional agency. They go to many lengths to match you with a carer that can suit your every need. I have MS, and I am wheelchair-bound with high care needs. From the day I started with the agency, my care has been of the highest standard and is the same today as it was on the first day. I would highly recommend this agency.
Excellent management who listen to all your requests and pair you with excellent carers who are very compatible. An extremely caring care company.