Submit a Review for D Osteen Home Care Support
Oxford House 12-20, Oxford Street, Regus, Newbury, RG14 1JB
View Full Details of D Osteen Home Care SupportLatest Reviews for D Osteen Home Care Support
10 February 2025
I would highly recommend this home care provider. I have great faith that my mum has the best care. She is very happy and looks forward to them coming. I'm always very sure that they will contact me if a problem arises.
08 October 2024
The team at D Osteen have been providing waking and sleeping nights for my mother for the last 13 months. They have been truly exceptional. They stepped in quickly to deal with a difficult set of circumstances and have been professional but always with a soft caring approach. They have also been flexible, adjusting support as the months progressed. We have never had any issues with timeliness and they have regularly gone above and beyond. We feel very grateful to have had them for so long and wouldn't hesitate to call on them again if required. 5 stars / 10 out of 10 / A*
02 October 2024
Excellent care from the manager and her night team. Communication is always prompt. Detailed accounts and observations recorded for the family. Good access to the night care reports regarding the client. The manager is always cheerful and pleasant likewise her team of lovely carers. They have helped the client to settle at night and seen to her anxieties and needs. As a family, we have been delighted with the attention to detail and the concern shown towards the client. Thank you. We would highly recommend this company to anyone who has similar needs. Thank you!
02 October 2024
D Osteen has been caring for my husband for 2 and a half hours each week, enabling me to carry on running my choir. (A great boost mentally) I have been particularly impressed by the good relationship they have developed with him despite his dementia and with the calm way they cope with any difficulties.
12 October 2023
Excellent service, never missed a call since service started July 2022, always courteous and caring to the client, always goes the extra mile for the comfort and wellbeing of the client. Any concerns regarding the client reported immediately to the next of kin.
30 August 2023
Super care. Can't fault what you do for Mum, beyond your duty of call. Constant feedback team has looked after Mum for the last eighteen months. Would highly recommend this team for loved ones' care. Always listen to us when we have a question or a concern.
20 April 2023
The carer never arrives on time, sometimes they can be an hour late, then only stay 15-20 minutes and they sit at the table filling in forms on their phone. Those carers that do stay for 30 minutes sometimes offer to make a coffee or heat up a ready meal.
13 April 2023
I have benefited from the service provided by D Osteen Home Care Provider for over a year. While my wife was at home, we had four visits each day, including washing, dressing and breakfast in the morning and getting to bed in the evening, plus preparation of two meals. Since my wife's death in November, I have had two meal preparation visits each day, except for the occasions when I go out for a meal. On these visits, the carer does other jobs, such as bed-making, emptying refuse bins, etc. I have found this home care service extremely helpful, making a big contribution towards my quality of life. The carers really do care and I have come to regard them all, without exception, as friends.
13 April 2023
All the staff are wonderful, I feel safe in the knowledge that my mum is being well looked after from a very caring team of people. Totally trustworthy and good communication. Definitely would recommend D Osteen Home Care Support.
19 December 2022
We have absolutely no complaints, always on time. Extremely caring staff, a pleasure to have them in our home.
31 October 2022
All carers have been efficient, caring and helpful. They work very hard and are always caring.
06 September 2022
Carers are very, very good.
01 September 2022
More than satisfied with my care package and very happy with my treatment from the carers. They are a lovely lot of girls.
24 August 2022
A wonderful service. My elderly mother felt safe and comfortable with all the carers looking after her, they were patient and empathic towards her and extremely respectful towards her and her home. A first-class company with first-class carers. Thank you for looking after my mum.
29 July 2022
Most wonderful girls - help with everything. I love them all, help in all ways.
06 June 2022
My husband and I have received excellent care from all the staff who have helped us. We have become friends and enjoy their visits. I would recommend them very warmly.
06 May 2022
From the beginning of our first meeting, I have felt comfortable and very satisfied with the care that I receive. I am really happy to continue the association. All the managers are very experienced and lead their staff, who are also excellent. Very well done.
12 April 2022
The team seemed to be professional at most times, they were courteous and easy to deal with and get on with the job n hand in a helpful and motivated manner.
12 April 2022
Without the care of the nurses, I could not function. Excellent carers.
07 April 2022
The staff were very helpful and it was to everyone regardless of who they were.
Latest Reviews for D Osteen Home Care Support
10 February 2025
I would highly recommend this home care provider. I have great faith that my mum has the best care. She is very happy and looks forward to them coming. I'm always very sure that they will contact me if a problem arises.
08 October 2024
The team at D Osteen have been providing waking and sleeping nights for my mother for the last 13 months. They have been truly exceptional. They stepped in quickly to deal with a difficult set of circumstances and have been professional but always with a soft caring approach. They have also been flexible, adjusting support as the months progressed. We have never had any issues with timeliness and they have regularly gone above and beyond. We feel very grateful to have had them for so long and wouldn't hesitate to call on them again if required. 5 stars / 10 out of 10 / A*
02 October 2024
Excellent care from the manager and her night team. Communication is always prompt. Detailed accounts and observations recorded for the family. Good access to the night care reports regarding the client. The manager is always cheerful and pleasant likewise her team of lovely carers. They have helped the client to settle at night and seen to her anxieties and needs. As a family, we have been delighted with the attention to detail and the concern shown towards the client. Thank you. We would highly recommend this company to anyone who has similar needs. Thank you!
02 October 2024
D Osteen has been caring for my husband for 2 and a half hours each week, enabling me to carry on running my choir. (A great boost mentally) I have been particularly impressed by the good relationship they have developed with him despite his dementia and with the calm way they cope with any difficulties.
12 October 2023
Excellent service, never missed a call since service started July 2022, always courteous and caring to the client, always goes the extra mile for the comfort and wellbeing of the client. Any concerns regarding the client reported immediately to the next of kin.
30 August 2023
Super care. Can't fault what you do for Mum, beyond your duty of call. Constant feedback team has looked after Mum for the last eighteen months. Would highly recommend this team for loved ones' care. Always listen to us when we have a question or a concern.
20 April 2023
The carer never arrives on time, sometimes they can be an hour late, then only stay 15-20 minutes and they sit at the table filling in forms on their phone. Those carers that do stay for 30 minutes sometimes offer to make a coffee or heat up a ready meal.
13 April 2023
I have benefited from the service provided by D Osteen Home Care Provider for over a year. While my wife was at home, we had four visits each day, including washing, dressing and breakfast in the morning and getting to bed in the evening, plus preparation of two meals. Since my wife's death in November, I have had two meal preparation visits each day, except for the occasions when I go out for a meal. On these visits, the carer does other jobs, such as bed-making, emptying refuse bins, etc. I have found this home care service extremely helpful, making a big contribution towards my quality of life. The carers really do care and I have come to regard them all, without exception, as friends.
13 April 2023
All the staff are wonderful, I feel safe in the knowledge that my mum is being well looked after from a very caring team of people. Totally trustworthy and good communication. Definitely would recommend D Osteen Home Care Support.
19 December 2022
We have absolutely no complaints, always on time. Extremely caring staff, a pleasure to have them in our home.
31 October 2022
All carers have been efficient, caring and helpful. They work very hard and are always caring.
06 September 2022
Carers are very, very good.
01 September 2022
More than satisfied with my care package and very happy with my treatment from the carers. They are a lovely lot of girls.
24 August 2022
A wonderful service. My elderly mother felt safe and comfortable with all the carers looking after her, they were patient and empathic towards her and extremely respectful towards her and her home. A first-class company with first-class carers. Thank you for looking after my mum.
29 July 2022
Most wonderful girls - help with everything. I love them all, help in all ways.
06 June 2022
My husband and I have received excellent care from all the staff who have helped us. We have become friends and enjoy their visits. I would recommend them very warmly.
06 May 2022
From the beginning of our first meeting, I have felt comfortable and very satisfied with the care that I receive. I am really happy to continue the association. All the managers are very experienced and lead their staff, who are also excellent. Very well done.
12 April 2022
The team seemed to be professional at most times, they were courteous and easy to deal with and get on with the job n hand in a helpful and motivated manner.
12 April 2022
Without the care of the nurses, I could not function. Excellent carers.
07 April 2022
The staff were very helpful and it was to everyone regardless of who they were.