Room G07, The Panorama, Park Street, Ashford, TN24 8DF
View Full Details of Vibrant Home Care AshfordMy mum passed away yesterday and the Vibrant Home Care team helped look after her for the final week of her life. All the carers who attended were kind and very respectful towards Mum. Our family is happy with the care they provided.
I just want to say what a lovely company, from the carers to the staff in the office, nothing was too much trouble, the care provided by the team, especially two carers who have a lovely, caring manner and made Nan laugh so much. The carers were so kind and really took their time with Nan and made her final days a peaceful and dignified experience. The care provided to us was very good and we, as a family, would recommend this company over and over again. Thank you to you all.
Carers appeared as if they did not know what they were doing, or were not trained, caused my mum to call out in pain when moving her. Did not know how to undress someone. Would have left part of a wet pad on her back if not pulled up on it. Nearly pulled out a syringe driver that was in her leg as not taking care.
The worst carers I have ever witnessed. The carers did not understand the basics of rolling a patient to change a pad or bed sheets. The carers were inhumane and disgusting! I wouldn’t recommend these to my worst enemy. I have just lost my mother and these were the carers who were put in place. The hospice had to take over as the level of care was so poor. In 5 days we had to make 3 complaints to the company. Please do not accept these as carers for your loved ones.
Vibrant Home Care, are a very amazing company. They have complied to all my dad's needs. They are very compassionate, dedicated, trustworthy, well trained and very professional. I would recommend Vibrant Care, to anyone. I have two carers come, three times a day and thankfully it's the same two every time. As my dad has vascular dementia, it's very important that he sees the same people as he can get very distressed with too many faces. They have built up a beautiful bond with my dad and I can now thankfully become his daughter again, not his carer. So from the bottom of my heart, thank you, Vibrant Care.
My mum passed away yesterday and the Vibrant Home Care team helped look after her for the final week of her life. All the carers who attended were kind and very respectful towards Mum. Our family is happy with the care they provided.
I just want to say what a lovely company, from the carers to the staff in the office, nothing was too much trouble, the care provided by the team, especially two carers who have a lovely, caring manner and made Nan laugh so much. The carers were so kind and really took their time with Nan and made her final days a peaceful and dignified experience. The care provided to us was very good and we, as a family, would recommend this company over and over again. Thank you to you all.
Carers appeared as if they did not know what they were doing, or were not trained, caused my mum to call out in pain when moving her. Did not know how to undress someone. Would have left part of a wet pad on her back if not pulled up on it. Nearly pulled out a syringe driver that was in her leg as not taking care.
The worst carers I have ever witnessed. The carers did not understand the basics of rolling a patient to change a pad or bed sheets. The carers were inhumane and disgusting! I wouldn’t recommend these to my worst enemy. I have just lost my mother and these were the carers who were put in place. The hospice had to take over as the level of care was so poor. In 5 days we had to make 3 complaints to the company. Please do not accept these as carers for your loved ones.
Vibrant Home Care, are a very amazing company. They have complied to all my dad's needs. They are very compassionate, dedicated, trustworthy, well trained and very professional. I would recommend Vibrant Care, to anyone. I have two carers come, three times a day and thankfully it's the same two every time. As my dad has vascular dementia, it's very important that he sees the same people as he can get very distressed with too many faces. They have built up a beautiful bond with my dad and I can now thankfully become his daughter again, not his carer. So from the bottom of my heart, thank you, Vibrant Care.