Submit a Review for Ivy Care (Reading & Newbury)
8A Armour Road, Tilehurst, Reading, RG31 6HS
View Full Details of Ivy Care (Reading & Newbury)Latest Reviews for Ivy Care (Reading & Newbury)
07 February 2024
So much help and kindness from carers. My husband treated with dignity at all times. Times of calls are very regular which helps to plan the day. I feel happy that my husband is in safe hands and he is always ready to see them. Very pleased with Ivy Care and would recommend it to friends and relatives. Thank you to all.
02 February 2024
The care provided is excellent. The carers go above and beyond in everything they do. They are so kind and thoughtful in how they treat my wife. They also always try to make her smile and make her day as enjoyable as it can be. She always looks forward to their daily visits with whoever comes to see her.
18 January 2024
I am extremely impressed with the role offered by Ivy Care. Having been recently discharged from hospital following repairs to femur fractures, I need help to wash and dress. Their attitude is kind and friendly and they fully understand my needs when it comes to dealing with my pain threshold. Their approach is very professional and friendly, indeed I look forward to their daily visits. I have no doubt recommending their services to anyone looking for an experienced care organisation whose only concern is for the client’s wellbeing.
28 July 2023
Thank you to the amazing staff at Ivy Care. Mum was in your care for the last months of her life, we couldn't have asked for a kinder, more helpful group of people. She so enjoyed the carer popping in during the day and the care they gave was amazing. I highly recommend this company. Ten out of ten.
02 March 2023
My mother found it difficult at the start to accept care. However, the staff are professional, friendly, hard-working and do an excellent job. They keep the client safe, feeling cared for and are good at developing positive working relationships with the clients and others involved regularly with their care. My mother looks forward to every care call she receives. I would highly recommend this company.
22 March 2021
The service care provided for my dad was excellent, always friendly and helpful. It made a very difficult situation for my dad much easier. I would highly recommend this company for anyone requiring care in the home.
16 March 2021
I can't praise Good Oaks and their carers highly enough, they have attended my Mother four times per day for some time now and are always caring, kind, thoughtful and treat her with dignity and respect. Good Oaks offer an all-round service by supporting the primary family contact too, office staff are always available to help and support me with any additional needs or answer any questions I might have. Whilst the quality of care should always be the primary consideration, it is also reassuring that Good Oaks charges are very reasonable and fair with no hidden extras. I happily recommend Good Oaks to care for your loved ones.
15 September 2020
My mum had a fortnightly hair wash. The carer was friendly and efficient and good at chatting to my mum and humouring her.
02 September 2020
Very professional and caring. Always wearing protective equipment.
01 September 2020
I have not had this company for long, however, I am extremely happy with how the carers approach their work and my husband, who has dementia. I feel that to the carers, this is not just a job, it's a vocation, and they are fully committed to doing their best for their clients.
28 August 2020
Good timekeeping - excellent care for my husband. Overall we are very satisfied with the service.
27 August 2020
Overall a very good experience. My husband is bed-bound except for the carers taking him to the bathroom for a daily wash/shower.
27 August 2020
I would like to thank Good Oaks Home Care for looking after my mother and giving her the confidence to return to independent living after being discharged from hospital after a life threatening illness. The family have been impressed with the professionalism and friendliness of the Good Oaks Team. We would not hesitate to ask for their services again if required and would recommend them highly.
20 March 2020
Very good service - much better than all previous carers.
11 February 2020
They are a friendly, reliable and trustworthy team. Over the last year, we have been able to go on holiday with the rest of the family without having to worry about care for my mother.
15 January 2020
Brilliant team, ready to go the extra mile for my Wife. Nothing is too much.
06 January 2020
Our family is very happy with the care provided by Good Oaks. All the carers are cheerful, professional and caring. Communication with the office is very easy and accessible. In particular, we were very impressed with the effort made to really get to know my father when he first needed support at home. As far as possible the carers are the same people which is important to him. I would certainly not have any hesitation to recommend their services to others.
12 June 2019
Excellent care team. Very well organised. Carers are very professional and caring. They are very patient and understanding.
03 June 2019
Good care and the management team lovely and helpful. They have always found someone to cover me.
15 February 2019
All the carers have been extremely kind and helpful. They have made me feel very safe and have become like friends. It gives my family peace of mind that I am so well looked after. I look forward to seeing them at the end of the day and mornings are so much easier with all the help.
Latest Reviews for Ivy Care (Reading & Newbury)
07 February 2024
So much help and kindness from carers. My husband treated with dignity at all times. Times of calls are very regular which helps to plan the day. I feel happy that my husband is in safe hands and he is always ready to see them. Very pleased with Ivy Care and would recommend it to friends and relatives. Thank you to all.
02 February 2024
The care provided is excellent. The carers go above and beyond in everything they do. They are so kind and thoughtful in how they treat my wife. They also always try to make her smile and make her day as enjoyable as it can be. She always looks forward to their daily visits with whoever comes to see her.
18 January 2024
I am extremely impressed with the role offered by Ivy Care. Having been recently discharged from hospital following repairs to femur fractures, I need help to wash and dress. Their attitude is kind and friendly and they fully understand my needs when it comes to dealing with my pain threshold. Their approach is very professional and friendly, indeed I look forward to their daily visits. I have no doubt recommending their services to anyone looking for an experienced care organisation whose only concern is for the client’s wellbeing.
28 July 2023
Thank you to the amazing staff at Ivy Care. Mum was in your care for the last months of her life, we couldn't have asked for a kinder, more helpful group of people. She so enjoyed the carer popping in during the day and the care they gave was amazing. I highly recommend this company. Ten out of ten.
02 March 2023
My mother found it difficult at the start to accept care. However, the staff are professional, friendly, hard-working and do an excellent job. They keep the client safe, feeling cared for and are good at developing positive working relationships with the clients and others involved regularly with their care. My mother looks forward to every care call she receives. I would highly recommend this company.
22 March 2021
The service care provided for my dad was excellent, always friendly and helpful. It made a very difficult situation for my dad much easier. I would highly recommend this company for anyone requiring care in the home.
16 March 2021
I can't praise Good Oaks and their carers highly enough, they have attended my Mother four times per day for some time now and are always caring, kind, thoughtful and treat her with dignity and respect. Good Oaks offer an all-round service by supporting the primary family contact too, office staff are always available to help and support me with any additional needs or answer any questions I might have. Whilst the quality of care should always be the primary consideration, it is also reassuring that Good Oaks charges are very reasonable and fair with no hidden extras. I happily recommend Good Oaks to care for your loved ones.
15 September 2020
My mum had a fortnightly hair wash. The carer was friendly and efficient and good at chatting to my mum and humouring her.
02 September 2020
Very professional and caring. Always wearing protective equipment.
01 September 2020
I have not had this company for long, however, I am extremely happy with how the carers approach their work and my husband, who has dementia. I feel that to the carers, this is not just a job, it's a vocation, and they are fully committed to doing their best for their clients.
28 August 2020
Good timekeeping - excellent care for my husband. Overall we are very satisfied with the service.
27 August 2020
Overall a very good experience. My husband is bed-bound except for the carers taking him to the bathroom for a daily wash/shower.
27 August 2020
I would like to thank Good Oaks Home Care for looking after my mother and giving her the confidence to return to independent living after being discharged from hospital after a life threatening illness. The family have been impressed with the professionalism and friendliness of the Good Oaks Team. We would not hesitate to ask for their services again if required and would recommend them highly.
20 March 2020
Very good service - much better than all previous carers.
11 February 2020
They are a friendly, reliable and trustworthy team. Over the last year, we have been able to go on holiday with the rest of the family without having to worry about care for my mother.
15 January 2020
Brilliant team, ready to go the extra mile for my Wife. Nothing is too much.
06 January 2020
Our family is very happy with the care provided by Good Oaks. All the carers are cheerful, professional and caring. Communication with the office is very easy and accessible. In particular, we were very impressed with the effort made to really get to know my father when he first needed support at home. As far as possible the carers are the same people which is important to him. I would certainly not have any hesitation to recommend their services to others.
12 June 2019
Excellent care team. Very well organised. Carers are very professional and caring. They are very patient and understanding.
03 June 2019
Good care and the management team lovely and helpful. They have always found someone to cover me.
15 February 2019
All the carers have been extremely kind and helpful. They have made me feel very safe and have become like friends. It gives my family peace of mind that I am so well looked after. I look forward to seeing them at the end of the day and mornings are so much easier with all the help.