Submit a Review for Steady Care Services Ltd
5 Blenheim Court, Brook Way, Leatherhead, KT22 7NA
View Full Details of Steady Care Services LtdLatest Reviews for Steady Care Services Ltd
07 March 2025
Steady Care Services provided by the local adult social care. Good communication between clients and provider. Friendly, caring carers.
10 February 2025
Steady Care Services are an outstanding agency. They are caring, considerate, gentle and understanding. They are friendly and spend time making the client feel at ease and always willing to go that extra mile. They are very professional in all that they do. The Management team are excellent always there to help if needed. Response to queries emails is first class and are always on the end of the phone if needed. Thank you Steady Care Services.
12 December 2024
I have had excellent service from all carers since the service started for me.
04 December 2024
Overall, I am very satisfied with the care I receive from Steady Care. My main carers are excellent and I am handled with extreme care and treated with respect at all times. On occasions when the main carers are not available, other carers have not been quite as thorough. On infrequent occasions, carers have been more than half an hour late, and I would appreciate a call to advise me of the situation.
12 November 2024
Very happy with Steady Care Services in all. The carers are always cheerful and polite. They are caring and do a fabulous job which we know involves many aspects and long hours. Thank you.
28 October 2024
Honestly can't thank Steady Care Services enough for all their help and support with our mother who usually doesn't accept outside help well but these lovely carers are so kind and chat with her and always do their best for her. Thank you, you're absolute Angels for us.
21 October 2024
I find the carers very caring to my wife. And could not wish for any better.
18 October 2024
Overall I find the care very good. Times can sometimes be a bit uncertain but mostly alright. Also sometimes I have three different carers on three days running. I prefer if I get the same carer on consecutive days.
26 September 2024
My mum's care team has been amazing - kind, compassionate, trustworthy, and helpful. Knowing that they are there has made all the difference. In particular, the carer has been a star. In addition, the office team has checked in regularly to ensure that the care package remains appropriate and that everything is on track.
18 September 2024
I cannot give an honest opinion as I have only recently been aware of my brother's situation. I understand the carers have done their best even when my brother is less than cooperative. I am sure they make every effort to serve him as best they can and to try to ensure his safety and comfort. I am grateful to the management for keeping me informed.
10 July 2024
The quality of care provided was very poor, the carer was very rude and unhelpful, refusing to listen to the patient and to help them with toileting or anything other than heating up a microwave meal. The carer was very dismissive of the patient, talking over them, and ignoring any feedback from them. The patient was left to feel very upset because of this rude behaviour and the carer blamed the patient for being "difficult".
18 June 2024
Our carers provided the best personalised care possible. I was not sure what to expect when the care package was first put in place, but they exceeded my expectations. Our carer team showed mum courtesy, respect and true friendship. We will always be eternally grateful.
18 June 2024
I found the team at Steady Care to be kind and thoughtful of the needs of my elderly mother. Not living close by, I felt reassured that she was receiving the best care which put my mind at rest. The communication between Steady Care and myself was excellent, and nothing was too much trouble. I would not hesitate to recommend Steady Care Services.
28 May 2024
We have used Steady Care for many years now and find them reliable, efficient, considerate and the Service is value for money. The Company has good Staff continuity and as I live away, they also keep me up to date with any changes with my mum giving me peace of mind and happy to recommend it.
28 March 2024
We have been using Steady Care for a couple of years now for my dad's nursing care as he has dementia and issues with his mobility. He has double-handed care 4x daily and is always treated with dignity, respect, care and good humour. The carers also now order and administer his medication as well as consistently feeding him breakfast, lunch and shakes. They will also contact the district nurses or doctors surgery if they have any concerns. The admin team are fantastic at keeping me in the loop with what is going on and are very good at communicating regards any additional requests. I am extremely grateful for this and would have no hesitation in recommending this agency.
28 March 2024
We have been clients of Steady Care for a number of years. They care for my elderly Mother, 93 years of age and bedridden. I have found them to be reliable, caring, polite, and easy to work with. They show genuine care for my Mother's comfort and well-being. The office staff helpful too. They take note of any concerns I may have and work to address them in a polite and professional manner. I am appreciative of the standard of care they provide.
15 February 2024
We have had carers from Steady Care since December 2022, and they have been compassionate and caring throughout this time. They encourage my husband to eat and drink if he is not and ensure he has taken his medication. The team work hard to create a seamless service throughout the week and holiday periods providing carers that he knows. The admin check in that everything is going well and there are visits to review his care with changes made to ensure he gets the best possible care and where we have questions, these are responded to immediately.
17 January 2024
We have been using Steady Care since my husband fell downstairs badly in October 2023. We have a core group of two carers twice a day and I could not manage without them. They are without exception an excellent group of people. My husband has dementia and can be quite tricky at times but they manage him extremely well. I am always amazed at their good humour with the difficult job they have to do. I am also impressed with the admin support and visits to check that everything is working well. I cannot recommend Steady Care highly enough.
28 September 2023
As my father has dementia, to keep continuity Steady Care use the same carers to help Dad. They are kind, caring and helpful and Dad is very comfortable with them going in. The Agency keep me informed and updated if there is anything they feel I need to be aware of. Dad’s well-being has greatly improved since he is being looked after by them.
28 September 2023
The care my mother receives from our two carers from Steady Care is second to none. One carer is so compassionate and knowledgeable regarding dementia and takes her time to ensure my mother eats and actually swallows her medication. She is always adapting and thinking of ideas to encourage Mum to eat and interact. One is more like a family friend and I trust her totally, she is of great reassurance to me whilst I am at work and I know my mother is very much cared for and is safe. Our other carer is, again, fabulous with Mum and I am so lucky to have them both, I certainly do not want to lose them. When I message Steady Care, they always respond and listen to me, nothing's too much trouble. Thank you Steady Care, you live up to your name.
Latest Reviews for Steady Care Services Ltd
07 March 2025
Steady Care Services provided by the local adult social care. Good communication between clients and provider. Friendly, caring carers.
10 February 2025
Steady Care Services are an outstanding agency. They are caring, considerate, gentle and understanding. They are friendly and spend time making the client feel at ease and always willing to go that extra mile. They are very professional in all that they do. The Management team are excellent always there to help if needed. Response to queries emails is first class and are always on the end of the phone if needed. Thank you Steady Care Services.
12 December 2024
I have had excellent service from all carers since the service started for me.
04 December 2024
Overall, I am very satisfied with the care I receive from Steady Care. My main carers are excellent and I am handled with extreme care and treated with respect at all times. On occasions when the main carers are not available, other carers have not been quite as thorough. On infrequent occasions, carers have been more than half an hour late, and I would appreciate a call to advise me of the situation.
12 November 2024
Very happy with Steady Care Services in all. The carers are always cheerful and polite. They are caring and do a fabulous job which we know involves many aspects and long hours. Thank you.
28 October 2024
Honestly can't thank Steady Care Services enough for all their help and support with our mother who usually doesn't accept outside help well but these lovely carers are so kind and chat with her and always do their best for her. Thank you, you're absolute Angels for us.
21 October 2024
I find the carers very caring to my wife. And could not wish for any better.
18 October 2024
Overall I find the care very good. Times can sometimes be a bit uncertain but mostly alright. Also sometimes I have three different carers on three days running. I prefer if I get the same carer on consecutive days.
26 September 2024
My mum's care team has been amazing - kind, compassionate, trustworthy, and helpful. Knowing that they are there has made all the difference. In particular, the carer has been a star. In addition, the office team has checked in regularly to ensure that the care package remains appropriate and that everything is on track.
18 September 2024
I cannot give an honest opinion as I have only recently been aware of my brother's situation. I understand the carers have done their best even when my brother is less than cooperative. I am sure they make every effort to serve him as best they can and to try to ensure his safety and comfort. I am grateful to the management for keeping me informed.
10 July 2024
The quality of care provided was very poor, the carer was very rude and unhelpful, refusing to listen to the patient and to help them with toileting or anything other than heating up a microwave meal. The carer was very dismissive of the patient, talking over them, and ignoring any feedback from them. The patient was left to feel very upset because of this rude behaviour and the carer blamed the patient for being "difficult".
18 June 2024
Our carers provided the best personalised care possible. I was not sure what to expect when the care package was first put in place, but they exceeded my expectations. Our carer team showed mum courtesy, respect and true friendship. We will always be eternally grateful.
18 June 2024
I found the team at Steady Care to be kind and thoughtful of the needs of my elderly mother. Not living close by, I felt reassured that she was receiving the best care which put my mind at rest. The communication between Steady Care and myself was excellent, and nothing was too much trouble. I would not hesitate to recommend Steady Care Services.
28 May 2024
We have used Steady Care for many years now and find them reliable, efficient, considerate and the Service is value for money. The Company has good Staff continuity and as I live away, they also keep me up to date with any changes with my mum giving me peace of mind and happy to recommend it.
28 March 2024
We have been using Steady Care for a couple of years now for my dad's nursing care as he has dementia and issues with his mobility. He has double-handed care 4x daily and is always treated with dignity, respect, care and good humour. The carers also now order and administer his medication as well as consistently feeding him breakfast, lunch and shakes. They will also contact the district nurses or doctors surgery if they have any concerns. The admin team are fantastic at keeping me in the loop with what is going on and are very good at communicating regards any additional requests. I am extremely grateful for this and would have no hesitation in recommending this agency.
28 March 2024
We have been clients of Steady Care for a number of years. They care for my elderly Mother, 93 years of age and bedridden. I have found them to be reliable, caring, polite, and easy to work with. They show genuine care for my Mother's comfort and well-being. The office staff helpful too. They take note of any concerns I may have and work to address them in a polite and professional manner. I am appreciative of the standard of care they provide.
15 February 2024
We have had carers from Steady Care since December 2022, and they have been compassionate and caring throughout this time. They encourage my husband to eat and drink if he is not and ensure he has taken his medication. The team work hard to create a seamless service throughout the week and holiday periods providing carers that he knows. The admin check in that everything is going well and there are visits to review his care with changes made to ensure he gets the best possible care and where we have questions, these are responded to immediately.
17 January 2024
We have been using Steady Care since my husband fell downstairs badly in October 2023. We have a core group of two carers twice a day and I could not manage without them. They are without exception an excellent group of people. My husband has dementia and can be quite tricky at times but they manage him extremely well. I am always amazed at their good humour with the difficult job they have to do. I am also impressed with the admin support and visits to check that everything is working well. I cannot recommend Steady Care highly enough.
28 September 2023
As my father has dementia, to keep continuity Steady Care use the same carers to help Dad. They are kind, caring and helpful and Dad is very comfortable with them going in. The Agency keep me informed and updated if there is anything they feel I need to be aware of. Dad’s well-being has greatly improved since he is being looked after by them.
28 September 2023
The care my mother receives from our two carers from Steady Care is second to none. One carer is so compassionate and knowledgeable regarding dementia and takes her time to ensure my mother eats and actually swallows her medication. She is always adapting and thinking of ideas to encourage Mum to eat and interact. One is more like a family friend and I trust her totally, she is of great reassurance to me whilst I am at work and I know my mother is very much cared for and is safe. Our other carer is, again, fabulous with Mum and I am so lucky to have them both, I certainly do not want to lose them. When I message Steady Care, they always respond and listen to me, nothing's too much trouble. Thank you Steady Care, you live up to your name.