Submit a Review for Same Ways Care Ltd
78 Cumnor Road, Boars Hill, Oxford, OX1 5JP
View Full Details of Same Ways Care LtdLatest Reviews for Same Ways Care Ltd
15 April 2025
Same Ways Care provides day to day care for my grandmother, who has recently moved into the area. The members of staff are friendly, supportive and very helpful. They are punctual but let you know if running late for any reason. They go the extra mile to accommodate any request big or small. I would highly recommend Same Ways Care to my friends. My grandma is super happy with their services.
15 April 2025
Brilliant care team, lead by wonderful management, All staff have been caring and kind, they arrive on time and are very friendly to the client and family. They completed all there tasks. I would definitely recommend them to anyone who needs that extra support.
15 April 2025
Have had the support of Sameways for about a year and have only good things to say about them from office staff to the home care . You always have the same carer not having the worry of not knowing who is going to turn up is a huge benefit. I can highly recommend Sameways.
14 April 2025
This agency provides care for my mother. I am so grateful for all they do for her. They are professional at all times. They give my mother first class care and ensure her needs are met.. They are kind to her and my mother often relates something to me that the carers and her have enjoyed together or has made her laugh or smile. This is heartwarming for me knowing that she is cared for so well.
14 April 2025
I've only needed care for the last 6 months as I had an operation that went horribly wrong, I am a 54 year old woman who was very active, can't stress enough how totally amazing the ladies have been (I only have female carers as I need help washing) they go above and beyond on their visits and help me keep my dignity ! have great listening ears and have made the whole experience of having carers a pleasurable one (as I was anti having a carer) they make me feel very relaxed and happy, I also have anxiety so I was very anxious when I 1st met my carer/carers but they soon put me at ease and I now look forward to my visits, also very experienced & professional,my transfers run very smoothly and I hasten to add make a great cup of tea.. Very happy !! if I had unfortunate enough family member or friend who required a carer I would certainly recommend Sameways..
05 March 2025
Very High Turn Over of Staff, Poorly Managed and Training The Staff Spend More time on Administration in a visit than looking after Clients, Sexist There is a Culture of Woman's and Mans Work e,g washing and cleaning left for Women to do on the next visit! No Staff Know how to use the admin system not enough time between clients to cope with Oxford Traffic, then it's the clients who suffer as staff are left to work excessive hours. Spending time watching training videos to find out how to do the job in my and at my expense and in my flat. Because of very poor training of Sponsored Overseas Staff? WHO ARE EXPECTED TO UNDERSTAND DRUGS TAKEN AND RECORD EVERY DRUG INDIVIDUALY RATHER THAN TAKE OF PHOTO AND FILL IT IN IN COMPANY TIME NOT MINE! No Mims Or BNF No Supplements or Vitamins recorded.15 prescribed Tablets and its taking 15 minuets to explain and record. Every Visit. Care is being missed because of Very Poor Management and Delegation of Staff. Plus Very Disgruntled Staff.
29 November 2024
They are always polite to me and always on time there very nice to me and gentle. I am always satisfied with the outcome.
18 November 2024
The care team headed by the supervisor were all very diligent and caring. They were always thorough, caring, kind and on time. I would not hesitate to recommend the team and was sorry to see them go.
18 November 2024
The manager and the team are very friendly and polite to us. I still have not met some of Mum's carers but my elder brother has and has only said good things about them. We also have the district nurses coming now thanks to the management.
30 August 2024
My experience of Same Ways Care after my hip replacement operation was in every way positive. The care workers were all very kind and efficient and turned their hands to cleaning, pegging out washing, and ironing as readily as caring for me personally with ointments, moisturisers and other personal care tasks. I could not recommend them more highly.
22 December 2023
The personal care given by the team ensured our mother's remaining time spent at home with her family was dignified. All members of the team worked hard to provide our mother and our family with direct and easy access to questions and solutions when requested. A very professional, organised and caring team.
04 September 2023
Whilst initially nervous about carers coming to help with my husband during the later stages of his palliative care, we were both given an unexpected boost by the Same Ways Care team that came to our assistance. The individual members of the team were all interesting, intelligent, thoughtful, dedicated, kind, focussed, hardworking, reliable and in possession of a range of specialist nursing skills. It was a joy to get to know each other and made the morning visits a pleasure that set us up well for each day. Having a lead carer who came every single day was very special. It is with love and enormous gratitude that I thank the team for doing a fantastic job of looking after my husband and taking care of me too.
21 June 2023
Your company has always been very considerate of my mum. This has been much appreciated knowing that she is safe and well looked after.
12 June 2023
It is led from the front by the owner/manager of the care service. One day when they were short-staffed, and what care company is not short-staffed these days, the owner/manager came to our house herself early in the morning to wash and shower my wife. That is what I call a personal service. When we needed a carer for my wife as her dementia progressed, we joined Same Ways Care on the recommendation of a close friend who used them. She has been a highly respected nurse and health visitor. She really knew about standards of care! The two senior carers from Same Way who have looked after my wife are pure gold! They set an example that is difficult for others to emulate. Thank you to the whole team. I am only 90, but when decrepitude catches up, I'll be on the phone to Same Ways!
30 May 2023
This is an excellent service and very happy.
24 May 2023
Same Ways cared for my mother at her home from the end of the "lockdown" in 2021 until the end of March this year. They provided a team of dedicated staff who: - made her cups of tea, prepared her meals, managed the food supply in her fridge, secured medication when it ran out, - liaised with multiple different adult social care organisations, healthcare organisations, GP practice, district nurse and hospitals (which is a project management job in itself) and - made her beds, did her washing, chatted to her, brought in their paintings and artwork and managed multiple crises as they occurred. They kept me up to date, and I had regular status updates and planning calls with Same Ways. All-round, the team were very supportive, and many individual carers went out of their way to help my mum.
17 May 2023
My aunt was supported by Same Ways Care when her health deteriorated. The care she received was excellent, she was treated with dignity and respect, and carers often went the extra mile for her, taking her for coffee or to the garden centre. Nothing was too much trouble for them, which made my aunt very happy. Management was very helpful when I called the office, especially towards the end of my aunt's life. Thank you, Same Way Care, for a love experience in caring.
17 May 2023
The overall service provided to my aunt was very good, and some staff exceeded their remit in their efforts to encourage my aunt, who has dementia, to call and drink; some even brought treats in for her. It was not always easy to find out how my aunt was progressing since paper care notes were moved to online recording, but care managers provided updates where required. The billing system was not always that transparent, but staff dealt with queries about discrepancies and did their best to resolve them. Overall, I was very happy with the care given to my aunt.
12 May 2023
Very pleased with all the carers I have!
12 May 2023
My mum and I are very pleased with her care from Same Ways. The carers she has from day to day are always kind, caring and helpful. Thank you very much.
Latest Reviews for Same Ways Care Ltd
15 April 2025
Same Ways Care provides day to day care for my grandmother, who has recently moved into the area. The members of staff are friendly, supportive and very helpful. They are punctual but let you know if running late for any reason. They go the extra mile to accommodate any request big or small. I would highly recommend Same Ways Care to my friends. My grandma is super happy with their services.
15 April 2025
Brilliant care team, lead by wonderful management, All staff have been caring and kind, they arrive on time and are very friendly to the client and family. They completed all there tasks. I would definitely recommend them to anyone who needs that extra support.
15 April 2025
Have had the support of Sameways for about a year and have only good things to say about them from office staff to the home care . You always have the same carer not having the worry of not knowing who is going to turn up is a huge benefit. I can highly recommend Sameways.
14 April 2025
This agency provides care for my mother. I am so grateful for all they do for her. They are professional at all times. They give my mother first class care and ensure her needs are met.. They are kind to her and my mother often relates something to me that the carers and her have enjoyed together or has made her laugh or smile. This is heartwarming for me knowing that she is cared for so well.
14 April 2025
I've only needed care for the last 6 months as I had an operation that went horribly wrong, I am a 54 year old woman who was very active, can't stress enough how totally amazing the ladies have been (I only have female carers as I need help washing) they go above and beyond on their visits and help me keep my dignity ! have great listening ears and have made the whole experience of having carers a pleasurable one (as I was anti having a carer) they make me feel very relaxed and happy, I also have anxiety so I was very anxious when I 1st met my carer/carers but they soon put me at ease and I now look forward to my visits, also very experienced & professional,my transfers run very smoothly and I hasten to add make a great cup of tea.. Very happy !! if I had unfortunate enough family member or friend who required a carer I would certainly recommend Sameways..
05 March 2025
Very High Turn Over of Staff, Poorly Managed and Training The Staff Spend More time on Administration in a visit than looking after Clients, Sexist There is a Culture of Woman's and Mans Work e,g washing and cleaning left for Women to do on the next visit! No Staff Know how to use the admin system not enough time between clients to cope with Oxford Traffic, then it's the clients who suffer as staff are left to work excessive hours. Spending time watching training videos to find out how to do the job in my and at my expense and in my flat. Because of very poor training of Sponsored Overseas Staff? WHO ARE EXPECTED TO UNDERSTAND DRUGS TAKEN AND RECORD EVERY DRUG INDIVIDUALY RATHER THAN TAKE OF PHOTO AND FILL IT IN IN COMPANY TIME NOT MINE! No Mims Or BNF No Supplements or Vitamins recorded.15 prescribed Tablets and its taking 15 minuets to explain and record. Every Visit. Care is being missed because of Very Poor Management and Delegation of Staff. Plus Very Disgruntled Staff.
29 November 2024
They are always polite to me and always on time there very nice to me and gentle. I am always satisfied with the outcome.
18 November 2024
The care team headed by the supervisor were all very diligent and caring. They were always thorough, caring, kind and on time. I would not hesitate to recommend the team and was sorry to see them go.
18 November 2024
The manager and the team are very friendly and polite to us. I still have not met some of Mum's carers but my elder brother has and has only said good things about them. We also have the district nurses coming now thanks to the management.
30 August 2024
My experience of Same Ways Care after my hip replacement operation was in every way positive. The care workers were all very kind and efficient and turned their hands to cleaning, pegging out washing, and ironing as readily as caring for me personally with ointments, moisturisers and other personal care tasks. I could not recommend them more highly.
22 December 2023
The personal care given by the team ensured our mother's remaining time spent at home with her family was dignified. All members of the team worked hard to provide our mother and our family with direct and easy access to questions and solutions when requested. A very professional, organised and caring team.
04 September 2023
Whilst initially nervous about carers coming to help with my husband during the later stages of his palliative care, we were both given an unexpected boost by the Same Ways Care team that came to our assistance. The individual members of the team were all interesting, intelligent, thoughtful, dedicated, kind, focussed, hardworking, reliable and in possession of a range of specialist nursing skills. It was a joy to get to know each other and made the morning visits a pleasure that set us up well for each day. Having a lead carer who came every single day was very special. It is with love and enormous gratitude that I thank the team for doing a fantastic job of looking after my husband and taking care of me too.
21 June 2023
Your company has always been very considerate of my mum. This has been much appreciated knowing that she is safe and well looked after.
12 June 2023
It is led from the front by the owner/manager of the care service. One day when they were short-staffed, and what care company is not short-staffed these days, the owner/manager came to our house herself early in the morning to wash and shower my wife. That is what I call a personal service. When we needed a carer for my wife as her dementia progressed, we joined Same Ways Care on the recommendation of a close friend who used them. She has been a highly respected nurse and health visitor. She really knew about standards of care! The two senior carers from Same Way who have looked after my wife are pure gold! They set an example that is difficult for others to emulate. Thank you to the whole team. I am only 90, but when decrepitude catches up, I'll be on the phone to Same Ways!
30 May 2023
This is an excellent service and very happy.
24 May 2023
Same Ways cared for my mother at her home from the end of the "lockdown" in 2021 until the end of March this year. They provided a team of dedicated staff who: - made her cups of tea, prepared her meals, managed the food supply in her fridge, secured medication when it ran out, - liaised with multiple different adult social care organisations, healthcare organisations, GP practice, district nurse and hospitals (which is a project management job in itself) and - made her beds, did her washing, chatted to her, brought in their paintings and artwork and managed multiple crises as they occurred. They kept me up to date, and I had regular status updates and planning calls with Same Ways. All-round, the team were very supportive, and many individual carers went out of their way to help my mum.
17 May 2023
My aunt was supported by Same Ways Care when her health deteriorated. The care she received was excellent, she was treated with dignity and respect, and carers often went the extra mile for her, taking her for coffee or to the garden centre. Nothing was too much trouble for them, which made my aunt very happy. Management was very helpful when I called the office, especially towards the end of my aunt's life. Thank you, Same Way Care, for a love experience in caring.
17 May 2023
The overall service provided to my aunt was very good, and some staff exceeded their remit in their efforts to encourage my aunt, who has dementia, to call and drink; some even brought treats in for her. It was not always easy to find out how my aunt was progressing since paper care notes were moved to online recording, but care managers provided updates where required. The billing system was not always that transparent, but staff dealt with queries about discrepancies and did their best to resolve them. Overall, I was very happy with the care given to my aunt.
12 May 2023
Very pleased with all the carers I have!
12 May 2023
My mum and I are very pleased with her care from Same Ways. The carers she has from day to day are always kind, caring and helpful. Thank you very much.