Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Care Outlook (Hackney)

stars
stars 20 August 2021
Care Outlook has done the utmost to ensure that my wife has been provided with the highest quality of care that they are able to give. I am so glad that we have them and would suggest to anyone out there to go with them! High-quality care and actually care about their clients!
Review from Adam P (Husband of Client/Service User)
stars
stars 14 June 2019
A carer was meant to come around the time of 6:30 pm, the company have said that the carers came at around 6:10 pm and was then told to leave as the service user wasn't in, but I (one of the grandchildren) believe that no one came and then when we phoned and spoke to the manager in charge she was very rude and didn't comply with company procedure and as a service user I am not happy and will not be using this care company at all.
Review from Charlene B (Client / Service User)