Submit a Review for Bluebird Care Rochdale
Northland House, 54-56 Manchester Street, Heywood, OL10 1DL
View Full Details of Bluebird Care RochdaleLatest Reviews for Bluebird Care Rochdale
14 March 2025
Mum is taken very good care of giving us absolute peace of mind.
11 March 2025
My experience with Bluebird Care has been pleasant & very helpful - Pleasant in the company of sympathetic ladies & helpful in the willingness to assist in making helpful chores easier to manage I felt comfortable asking for personal aid such as showering. Altogether a big 'Thank You!
18 February 2025
My mum was very independent but, due to dementia, this was slowly beginning to change with some parts of her daily life. From first meeting with the manager, we were impressed. How she interacted with us, especially my mum, explaining everything and listening to us all was very comforting. This allowed mum to still do things for herself as much as possible. Meeting the care co-ordinator and some of the carers made us believe even more we had chosen right. We thought we might have my mum objecting but she has taken to everyone straight away and says she really likes everyone. Thank so much Bluebird team.
04 November 2024
My husband needed a short-term care plan whilst I recovered from surgery. I would have no problem in recommending Bluebird Care to anyone. They were very professional, punctual and caring and my husband enjoyed the company.
30 October 2024
Bluebird Care were very professional and caring. They came to help us care for our elderly father. His carer was very calm and caring and always patient with Dad. I would recommend them, we have been very pleased with the whole service they provide.
14 October 2024
We started using Bluebird Care Rochdale when my dad became ill and we were unable to provide the care he needed. After an initial assessment, a care plan was arranged to suit our requirements which was perfect for my dad. The carers were amazing, always punctual, professional in their jobs and went above and beyond their job roles. They also formed a friendship with my mum, who is terminally ill, and looked forward to her chats with the carers. An unexpected hospital admission for my dad upset his care routine but we didn't have to worry as we were in regular contact with the amazing, organised management team who were able to adjust his plan and change it to suit Dad on his discharge from hospital. The changes were often requested at short notice from ourselves but nothing was too much trouble for the Bluebird team who handled all our worries and changes with professionalism, care and understanding. I have nothing but praise for Bluebird Rochdale and all its staff.
11 June 2024
Our family is very grateful to the staff of Bluebird Care who cared for my mother during her final illness. The whole process was caring, efficient and well-organised. An initial assessment was made that generated a care plan, so vital to allowing my mother's wish to stay in her own home. The management staff were empathetic and very knowledgeable, a plan was agreed and care began shortly afterwards. The women and men who cared for my mother were kind and gentle and she really appreciated their efforts. The staff and management were flexible and thoughtful in the face of changing needs. A great company with well-trained and experienced staff.
31 May 2024
Thank you to everyone at Bluebird Care Rochdale for the care package arrangements for my mum from October 2022 until January 2024 when she passed away. Huge thanks to the team of lovely ladies that cared for all Mum's ever-changing needs with care, compassion and professionalism during this time, the bond with Mum and the carers and family and carers was second to none, we couldn't have asked for any better! The flexible package enabled me to keep a promise I made to Mum that she would stay at home. During this time, several package changes were made so quickly due to Mum's and family's needs, again we couldn't have asked for anything better than we all received, a credit to the whole of Bluebird Care team in facilitating the services we received. I wish each and every one of you good health and continued success in what you do, I would 100% recommend this company!
26 March 2024
Very happy with the service and they treat me very well and so I will be happy to still use them.
22 March 2024
My experience of Bluebird Care Rochdale could not be better. They provide all aspects of the care needed. If a carer is needed at short notice it is always provided, care is provided in my home, when I can go somewhere e.g. shopping, or leisure. Care at all levels is perfect in my opinion I receive help in every way needed and could not ask for improvement.
08 March 2024
Very impressive service from those managing and arranging the care to those providing it. Punctual, friendly and reliable care service.
28 February 2024
I previously contacted this company on behalf of a neighbour who was struggling with her mother's care. The company themselves were outstanding when explaining what they could deliver, I myself was amazed at how professional but also in great detail how everything was explained yet keeping things to a professional level as this was an enquiry and not personal to myself. As to take things to another level how quick care was provided. How this has changed the outlook of my neighbour's life and to see how happy she is knowing her mother is being taken care of by a trustworthy company with professional staff, office and care based out in the community nothing is too much trouble. She has nothing but excellent praise for this company. I will most definitely be recomeding them to anyone that asks.
09 February 2024
I enjoy the care, I receive regular staff and feel that I have gotten the most out of this regularity, feels more personal. Overall, I like that all the staff look professional, uniformed and clean. Everyone who supports me, including the neighbour, agrees that the personal touch, human touch.
05 February 2024
I have seen a good improvement in the overall well-being, mood and manner, life and a more positive outlook on life, engages with staff and all concerned to instruct on his needs as they change. I think that my father-in-law is really settled at home and due to the excellent care, is living to his full potential with his health.
18 December 2023
I cannot thank Bluebird Care Rochdale enough for the excellent care, kindness and endless patience they have shown my grandmother, who was diagnosed with Alzheimer's last year. Having always been fiercely independent, she was against having any sort of support at first. However, the team were so supportive, doing anything they could to make the transition easier. Twelve months later my grandmother seems so much happier and calmer and speaks warmly of the care assistants. She also looks so much healthier and stronger. Bluebird Care Rochdale have given our family so much peace of mind. The online portal allows us to log in and check how she is each day. Even simple things like bringing the milk in or putting the bins out help us so much, as well as important tasks such as preparing her meals and ensuring she takes her medication. Recently, one of the care assistants spotted a medical issue that we hadn't noticed so we're very grateful to them for that too.
18 December 2023
My experience with Bluebird has been great, all the staff are friendly and caring.
18 August 2023
I recently had occasion to contact Bluebird Care Rochdale with an urgent request to increase the care package for two elderly friends. One lady had to attend hospital for emergency hip replacement. To enable the other lady to remain safe at home I contacted Bluebird Care to increase the care package at short notice. I couldn't have had more help from the care coordinator, she pulled out all the stops and along with clearly very willing and caring staff she successfully managed to accommodate as much extra care as possible by juggling rotas and asking for the care team to do extra hours at very short notice, and over a weekend. To say I am grateful is an understatement, Bluebird threw a lifeline to this urgent situation without hesitation. The care coordinator is clearly a caring, organised young lady and both she and the care team are an asset to Bluebird Care Rochdale. She continued to help by organising the client's Pharmacy to supply a medi-dose type system. A big thank you to all at Bluebird.
18 August 2023
Kept up to date with relevant notes from the team of carers. Bluebird Care operates a very personal and open-door policy in order that I can discuss any aspect of Mum's care which can change quite quickly. I have been encouraged to open dialogue and provide feedback in order that they can improve services and gain reassurance of the services they provide and that they achieve a high standard. Particularly important as Mum is a new client. Great to know they care and are constantly looking to improve. A special thank you to the care co-ordinator and the director who have both reassured me and walked me through what to expect and what they are able to provide to support. I have found the care co-ordinator, in particular, to be extremely diligent and conscientious. Both are very professional and caring - traits which are vital in their field. However, the whole team should be congratulated. Well done. Thank you.
07 May 2023
Delighted with the service provided to my mum and dad, especially at a time when they were both in and out of hospital and we needed the flexibility of support for them. The team have always been caring and prepared to go the extra mile for my mum and dad. Thank you so much.
03 May 2023
My 90-year-old mum is still living independently, thanks to the care of the Bluebird team. Knowing that she has company every day and that she is being looked after in terms of hygiene and feeding, is a great comfort to me as I cannot always be there. The team are very approachable and flexible and will arrange for Mum to go out on visits, whether it's to the clinic or to the shops. The carer's notes are written up after every visit for me to access online and again this is of great comfort. I have recently met with two of the ladies on a visit home and I was delighted with their standard of support, their patience and their ability to put a smile on Mum's face.
Latest Reviews for Bluebird Care Rochdale
14 March 2025
Mum is taken very good care of giving us absolute peace of mind.
11 March 2025
My experience with Bluebird Care has been pleasant & very helpful - Pleasant in the company of sympathetic ladies & helpful in the willingness to assist in making helpful chores easier to manage I felt comfortable asking for personal aid such as showering. Altogether a big 'Thank You!
18 February 2025
My mum was very independent but, due to dementia, this was slowly beginning to change with some parts of her daily life. From first meeting with the manager, we were impressed. How she interacted with us, especially my mum, explaining everything and listening to us all was very comforting. This allowed mum to still do things for herself as much as possible. Meeting the care co-ordinator and some of the carers made us believe even more we had chosen right. We thought we might have my mum objecting but she has taken to everyone straight away and says she really likes everyone. Thank so much Bluebird team.
04 November 2024
My husband needed a short-term care plan whilst I recovered from surgery. I would have no problem in recommending Bluebird Care to anyone. They were very professional, punctual and caring and my husband enjoyed the company.
30 October 2024
Bluebird Care were very professional and caring. They came to help us care for our elderly father. His carer was very calm and caring and always patient with Dad. I would recommend them, we have been very pleased with the whole service they provide.
14 October 2024
We started using Bluebird Care Rochdale when my dad became ill and we were unable to provide the care he needed. After an initial assessment, a care plan was arranged to suit our requirements which was perfect for my dad. The carers were amazing, always punctual, professional in their jobs and went above and beyond their job roles. They also formed a friendship with my mum, who is terminally ill, and looked forward to her chats with the carers. An unexpected hospital admission for my dad upset his care routine but we didn't have to worry as we were in regular contact with the amazing, organised management team who were able to adjust his plan and change it to suit Dad on his discharge from hospital. The changes were often requested at short notice from ourselves but nothing was too much trouble for the Bluebird team who handled all our worries and changes with professionalism, care and understanding. I have nothing but praise for Bluebird Rochdale and all its staff.
11 June 2024
Our family is very grateful to the staff of Bluebird Care who cared for my mother during her final illness. The whole process was caring, efficient and well-organised. An initial assessment was made that generated a care plan, so vital to allowing my mother's wish to stay in her own home. The management staff were empathetic and very knowledgeable, a plan was agreed and care began shortly afterwards. The women and men who cared for my mother were kind and gentle and she really appreciated their efforts. The staff and management were flexible and thoughtful in the face of changing needs. A great company with well-trained and experienced staff.
31 May 2024
Thank you to everyone at Bluebird Care Rochdale for the care package arrangements for my mum from October 2022 until January 2024 when she passed away. Huge thanks to the team of lovely ladies that cared for all Mum's ever-changing needs with care, compassion and professionalism during this time, the bond with Mum and the carers and family and carers was second to none, we couldn't have asked for any better! The flexible package enabled me to keep a promise I made to Mum that she would stay at home. During this time, several package changes were made so quickly due to Mum's and family's needs, again we couldn't have asked for anything better than we all received, a credit to the whole of Bluebird Care team in facilitating the services we received. I wish each and every one of you good health and continued success in what you do, I would 100% recommend this company!
26 March 2024
Very happy with the service and they treat me very well and so I will be happy to still use them.
22 March 2024
My experience of Bluebird Care Rochdale could not be better. They provide all aspects of the care needed. If a carer is needed at short notice it is always provided, care is provided in my home, when I can go somewhere e.g. shopping, or leisure. Care at all levels is perfect in my opinion I receive help in every way needed and could not ask for improvement.
08 March 2024
Very impressive service from those managing and arranging the care to those providing it. Punctual, friendly and reliable care service.
28 February 2024
I previously contacted this company on behalf of a neighbour who was struggling with her mother's care. The company themselves were outstanding when explaining what they could deliver, I myself was amazed at how professional but also in great detail how everything was explained yet keeping things to a professional level as this was an enquiry and not personal to myself. As to take things to another level how quick care was provided. How this has changed the outlook of my neighbour's life and to see how happy she is knowing her mother is being taken care of by a trustworthy company with professional staff, office and care based out in the community nothing is too much trouble. She has nothing but excellent praise for this company. I will most definitely be recomeding them to anyone that asks.
09 February 2024
I enjoy the care, I receive regular staff and feel that I have gotten the most out of this regularity, feels more personal. Overall, I like that all the staff look professional, uniformed and clean. Everyone who supports me, including the neighbour, agrees that the personal touch, human touch.
05 February 2024
I have seen a good improvement in the overall well-being, mood and manner, life and a more positive outlook on life, engages with staff and all concerned to instruct on his needs as they change. I think that my father-in-law is really settled at home and due to the excellent care, is living to his full potential with his health.
18 December 2023
I cannot thank Bluebird Care Rochdale enough for the excellent care, kindness and endless patience they have shown my grandmother, who was diagnosed with Alzheimer's last year. Having always been fiercely independent, she was against having any sort of support at first. However, the team were so supportive, doing anything they could to make the transition easier. Twelve months later my grandmother seems so much happier and calmer and speaks warmly of the care assistants. She also looks so much healthier and stronger. Bluebird Care Rochdale have given our family so much peace of mind. The online portal allows us to log in and check how she is each day. Even simple things like bringing the milk in or putting the bins out help us so much, as well as important tasks such as preparing her meals and ensuring she takes her medication. Recently, one of the care assistants spotted a medical issue that we hadn't noticed so we're very grateful to them for that too.
18 December 2023
My experience with Bluebird has been great, all the staff are friendly and caring.
18 August 2023
I recently had occasion to contact Bluebird Care Rochdale with an urgent request to increase the care package for two elderly friends. One lady had to attend hospital for emergency hip replacement. To enable the other lady to remain safe at home I contacted Bluebird Care to increase the care package at short notice. I couldn't have had more help from the care coordinator, she pulled out all the stops and along with clearly very willing and caring staff she successfully managed to accommodate as much extra care as possible by juggling rotas and asking for the care team to do extra hours at very short notice, and over a weekend. To say I am grateful is an understatement, Bluebird threw a lifeline to this urgent situation without hesitation. The care coordinator is clearly a caring, organised young lady and both she and the care team are an asset to Bluebird Care Rochdale. She continued to help by organising the client's Pharmacy to supply a medi-dose type system. A big thank you to all at Bluebird.
18 August 2023
Kept up to date with relevant notes from the team of carers. Bluebird Care operates a very personal and open-door policy in order that I can discuss any aspect of Mum's care which can change quite quickly. I have been encouraged to open dialogue and provide feedback in order that they can improve services and gain reassurance of the services they provide and that they achieve a high standard. Particularly important as Mum is a new client. Great to know they care and are constantly looking to improve. A special thank you to the care co-ordinator and the director who have both reassured me and walked me through what to expect and what they are able to provide to support. I have found the care co-ordinator, in particular, to be extremely diligent and conscientious. Both are very professional and caring - traits which are vital in their field. However, the whole team should be congratulated. Well done. Thank you.
07 May 2023
Delighted with the service provided to my mum and dad, especially at a time when they were both in and out of hospital and we needed the flexibility of support for them. The team have always been caring and prepared to go the extra mile for my mum and dad. Thank you so much.
03 May 2023
My 90-year-old mum is still living independently, thanks to the care of the Bluebird team. Knowing that she has company every day and that she is being looked after in terms of hygiene and feeding, is a great comfort to me as I cannot always be there. The team are very approachable and flexible and will arrange for Mum to go out on visits, whether it's to the clinic or to the shops. The carer's notes are written up after every visit for me to access online and again this is of great comfort. I have recently met with two of the ladies on a visit home and I was delighted with their standard of support, their patience and their ability to put a smile on Mum's face.