Submit a Review for Compassion Plus Healthcare
Devonshire Business Centre, Works Road, Letchworth Garden City, SG6 1GJ
View Full Details of Compassion Plus HealthcareLatest Reviews for Compassion Plus Healthcare
18 March 2025
We've been really delighted with the care provided for our daughter by Compassion Plus Healthcare. Our daughter has learning difficulties and lives in her own home. The ladies who have been supporting her are young, energetic, fun and extremely professional and competent. Our daughter liked them immediately. They are very well trained and qualified. We have worked closely with them to explain her specific needs as she is non-verbal. The staff have listened carefully and quickly taken on board everything we have asked of them. They keep in close contact with me and ask questions if they are unsure, and they use their initiative too. I feel my daughter is in safe hands and extremely well cared for. And she has a great time and really enjoys their company. We simply could not ask for better support really. The carers are just fabulous.
04 September 2024
Compassion Plus Healthcare has taken care of my mother for a number of years on a three and four daily call basis. From day one I found the Care to be outstanding, time was taken to get to know my Mother and her specific needs. The staff were always kind and caring whilst ensuring the correct diet and medication were taken and always helped to encourage Mum to interact socially where possible. Communication with me was always good so I always knew of any needs or issues. I was confident that if I was away Mum would be well looked after, it was important to have that peace of mind. A job consistently well done over a number of years. Many thanks to all the staff.
02 July 2024
We have had your lovely carers for well over a year. They are all so kind and caring not just to my husband but to me also. They come in every morning with smiles and get straight on with caring for my husband. They talk to him with such kindness and always explain what they are doing to him. I couldn't ask for anything more. Thank you.
24 June 2024
Cannot thank all the staff enough, my dad has been having them since August 2023. It was new for him but they have helped him to settle and took time to get to know him, and are helping him regain confidence and independence, he's very comfortable with them all they're like part of his family, he and his family have peace of mind knowing if we need any help both carers and office staff are always willing to do what they can to help. Thank you all so much for everything on behalf of my Dad.
24 June 2024
Compassion Plus Health Care has been looking after my dad for several months now and the difference they have made to his quality of life is amazing. They are so kind and helpful. Dad enjoys their company and the care that they provide could not be better. The carers are wonderful and the office is very responsive, friendly, and helpful. I can not praise this care provider high enough. Thank you Compassion Plus.
07 July 2023
The team from Compassion Plus Healthcare are excellent. My husband has been treated with the utmost care. My husband has awkward moments but they are patient, kind and caring. They have treated my home with respect and if they can help me in any way, they are willing to do so. They have also been punctual which helps our situation.
07 July 2023
We as a family feel that the care given to my father is excellent. We could have not asked for a better team of carers. Always caring and ensuring my father is ok. Brilliant service.
07 July 2023
Carers are very patient with my grandad, well mannered and attentive. Always on time and pleasant to talk to and easygoing. One carer, in particular, is fantastic, Grandad is lucky to have them caring for him.
04 May 2023
My dad has been cared for since just before Christmas 2022. It was all a bit of a rush but the care we have had from your carers is absolutely brilliant. There is always someone at the end of the phone. One young man, in particular, is absolutely amazing. He is so kind and caring. I feel like he is one of our family. Thank you all.
13 April 2023
Compassion Plus Healthcare is my first experience in private-sector care provision. I have found that they provide the services I have requested every day consistently. Their carers are friendly, caring, efficient and polite. They arrive on time every time. The management responded quickly to arrange my care when public sector care was withdrawn at short notice. An excellent experience overall.
06 March 2023
Out carers are very good. Arrive on time. Very pleasant and very thorough in what they do.
30 September 2022
The carers throughout have been professional and have really supported my mother's needs and wishes. A high-quality service with good communication throughout. We found the app invaluable. I would recommend.
24 May 2022
The carers have been wonderful with Mum, always proactive and super fast with reacting to her needs - we're very happy with the team! Whenever they've been troubled or concerned by her condition or appearance in any way they've always had an immediate response to gain a further professional opinion.
25 March 2022
Great service and wonderful staff. Professional and empathetic. Take time out to develop a relationship with their clients, fully recommend. Provide high-quality service and also very reliable. Prompt and efficient.
25 March 2022
My son moved into a beautiful supported living house in March 2022. He has been unwell and was in hospital for 9 to 10 weeks prior to moving in. He has settled in so quickly and is doing so well! The staff are amazing, so dedicated, kind and do an impeccable job! I have never ever come across a care company that looks after and supports my son so brilliantly. I am in awe of how well they look after my son! Finally, my son has got such amazing care! Thank you Compassion Plus from the bottom of my heart!
24 March 2022
Organisation - average. One staff member has a bad reputation. Management - friendly, polite, professional. Consistent of staffing - variable. Organisation of staffing - "could do better". Difficult to comment on ratings as I have no baseline/experience.
23 March 2022
Compassion Plus had looked after my friend since last June and until she passed in February this year The service was incredible, the care was excellent, they were always so very kind and thoughtful. I always knew what was going on, if she needed a doctor, they would call me immediately. I could always get someone on the phone as well with no problem at all. My friend looked forward to seeing them every day. They prepared her meals, washed the dishes and did anything that she asked. I had the app on my phone so I could see what was happening at all times, so if at any time I could not go in, I knew what she had eaten, that she had taken medication etc and all was well. All the staff were exceptional and so kind and you could see they really cared for my friend. You hear so many different stories about care companies but this company always went above and beyond. It made my life so much easier knowing the quality of care was there and especially that my friend loved them all as well.
21 March 2022
I am so impressed with Compassion Plus. Dad has been looked after since October 2021. The staff have a great rapport with Dad, and their visits really cheer him up as well as provide excellent care for him. We always know what’s going on via the app, which is very detailed and helps keep my brother, sister and I in the loop, flagging up anything that may need addressing. The central hub is easy to get hold of, and I find the carers and management very approachable. With their meal preparation, personal care, medication, washing/drying clothes when needed, celebratory touches for special occasions - it’s clear that Compassion Plus puts the well-being of the people they care for (and their families) at the top of their list. I would heartily recommend them to anyone.
07 March 2022
I would recommend this company as without their help and support we would be struggling as a family to have found the support for our mother. My mother is now having excellent care which is keeping her out of hospital and having a quality of life in her own home. Nothing is too much trouble and the staff go above and beyond their expected delivery of care. I am provided with reassurance knowing that this level of care is in place as I live 250 miles away.
14 January 2022
My mother required care urgently after a long stay in hospital. We were very fortunate to come into contact with Compassion Plus Healthcare. They have worked very hard and have sorted out so many things in such a short space of time. The carers are reliable, compassionate and brilliant at what they do. I can not thank you enough for all that you are doing. I would totally recommend this company.
Latest Reviews for Compassion Plus Healthcare
18 March 2025
We've been really delighted with the care provided for our daughter by Compassion Plus Healthcare. Our daughter has learning difficulties and lives in her own home. The ladies who have been supporting her are young, energetic, fun and extremely professional and competent. Our daughter liked them immediately. They are very well trained and qualified. We have worked closely with them to explain her specific needs as she is non-verbal. The staff have listened carefully and quickly taken on board everything we have asked of them. They keep in close contact with me and ask questions if they are unsure, and they use their initiative too. I feel my daughter is in safe hands and extremely well cared for. And she has a great time and really enjoys their company. We simply could not ask for better support really. The carers are just fabulous.
04 September 2024
Compassion Plus Healthcare has taken care of my mother for a number of years on a three and four daily call basis. From day one I found the Care to be outstanding, time was taken to get to know my Mother and her specific needs. The staff were always kind and caring whilst ensuring the correct diet and medication were taken and always helped to encourage Mum to interact socially where possible. Communication with me was always good so I always knew of any needs or issues. I was confident that if I was away Mum would be well looked after, it was important to have that peace of mind. A job consistently well done over a number of years. Many thanks to all the staff.
02 July 2024
We have had your lovely carers for well over a year. They are all so kind and caring not just to my husband but to me also. They come in every morning with smiles and get straight on with caring for my husband. They talk to him with such kindness and always explain what they are doing to him. I couldn't ask for anything more. Thank you.
24 June 2024
Cannot thank all the staff enough, my dad has been having them since August 2023. It was new for him but they have helped him to settle and took time to get to know him, and are helping him regain confidence and independence, he's very comfortable with them all they're like part of his family, he and his family have peace of mind knowing if we need any help both carers and office staff are always willing to do what they can to help. Thank you all so much for everything on behalf of my Dad.
24 June 2024
Compassion Plus Health Care has been looking after my dad for several months now and the difference they have made to his quality of life is amazing. They are so kind and helpful. Dad enjoys their company and the care that they provide could not be better. The carers are wonderful and the office is very responsive, friendly, and helpful. I can not praise this care provider high enough. Thank you Compassion Plus.
07 July 2023
The team from Compassion Plus Healthcare are excellent. My husband has been treated with the utmost care. My husband has awkward moments but they are patient, kind and caring. They have treated my home with respect and if they can help me in any way, they are willing to do so. They have also been punctual which helps our situation.
07 July 2023
We as a family feel that the care given to my father is excellent. We could have not asked for a better team of carers. Always caring and ensuring my father is ok. Brilliant service.
07 July 2023
Carers are very patient with my grandad, well mannered and attentive. Always on time and pleasant to talk to and easygoing. One carer, in particular, is fantastic, Grandad is lucky to have them caring for him.
04 May 2023
My dad has been cared for since just before Christmas 2022. It was all a bit of a rush but the care we have had from your carers is absolutely brilliant. There is always someone at the end of the phone. One young man, in particular, is absolutely amazing. He is so kind and caring. I feel like he is one of our family. Thank you all.
13 April 2023
Compassion Plus Healthcare is my first experience in private-sector care provision. I have found that they provide the services I have requested every day consistently. Their carers are friendly, caring, efficient and polite. They arrive on time every time. The management responded quickly to arrange my care when public sector care was withdrawn at short notice. An excellent experience overall.
06 March 2023
Out carers are very good. Arrive on time. Very pleasant and very thorough in what they do.
30 September 2022
The carers throughout have been professional and have really supported my mother's needs and wishes. A high-quality service with good communication throughout. We found the app invaluable. I would recommend.
24 May 2022
The carers have been wonderful with Mum, always proactive and super fast with reacting to her needs - we're very happy with the team! Whenever they've been troubled or concerned by her condition or appearance in any way they've always had an immediate response to gain a further professional opinion.
25 March 2022
Great service and wonderful staff. Professional and empathetic. Take time out to develop a relationship with their clients, fully recommend. Provide high-quality service and also very reliable. Prompt and efficient.
25 March 2022
My son moved into a beautiful supported living house in March 2022. He has been unwell and was in hospital for 9 to 10 weeks prior to moving in. He has settled in so quickly and is doing so well! The staff are amazing, so dedicated, kind and do an impeccable job! I have never ever come across a care company that looks after and supports my son so brilliantly. I am in awe of how well they look after my son! Finally, my son has got such amazing care! Thank you Compassion Plus from the bottom of my heart!
24 March 2022
Organisation - average. One staff member has a bad reputation. Management - friendly, polite, professional. Consistent of staffing - variable. Organisation of staffing - "could do better". Difficult to comment on ratings as I have no baseline/experience.
23 March 2022
Compassion Plus had looked after my friend since last June and until she passed in February this year The service was incredible, the care was excellent, they were always so very kind and thoughtful. I always knew what was going on, if she needed a doctor, they would call me immediately. I could always get someone on the phone as well with no problem at all. My friend looked forward to seeing them every day. They prepared her meals, washed the dishes and did anything that she asked. I had the app on my phone so I could see what was happening at all times, so if at any time I could not go in, I knew what she had eaten, that she had taken medication etc and all was well. All the staff were exceptional and so kind and you could see they really cared for my friend. You hear so many different stories about care companies but this company always went above and beyond. It made my life so much easier knowing the quality of care was there and especially that my friend loved them all as well.
21 March 2022
I am so impressed with Compassion Plus. Dad has been looked after since October 2021. The staff have a great rapport with Dad, and their visits really cheer him up as well as provide excellent care for him. We always know what’s going on via the app, which is very detailed and helps keep my brother, sister and I in the loop, flagging up anything that may need addressing. The central hub is easy to get hold of, and I find the carers and management very approachable. With their meal preparation, personal care, medication, washing/drying clothes when needed, celebratory touches for special occasions - it’s clear that Compassion Plus puts the well-being of the people they care for (and their families) at the top of their list. I would heartily recommend them to anyone.
07 March 2022
I would recommend this company as without their help and support we would be struggling as a family to have found the support for our mother. My mother is now having excellent care which is keeping her out of hospital and having a quality of life in her own home. Nothing is too much trouble and the staff go above and beyond their expected delivery of care. I am provided with reassurance knowing that this level of care is in place as I live 250 miles away.
14 January 2022
My mother required care urgently after a long stay in hospital. We were very fortunate to come into contact with Compassion Plus Healthcare. They have worked very hard and have sorted out so many things in such a short space of time. The carers are reliable, compassionate and brilliant at what they do. I can not thank you enough for all that you are doing. I would totally recommend this company.