Submit a Review for Home Instead (Banbridge, Newry & Mourne)
33 Rathfriland Street, Banbridge, BT32 3LA
View Full Details of Home Instead (Banbridge, Newry & Mourne)Latest Reviews for Home Instead (Banbridge, Newry & Mourne)
24 August 2023
Home Instead support has enabled my parents to remain at home together at home despite their increasing frailty. The kind and cheerful Home Instead staff provide great care and assistance which allows us to feel reassured that Mum and Dad are being well looked after in their familiar environment. Excellent service without which we would not be able to cope.
24 May 2023
My mum was always anxious about home visits; she has dementia and didn’t want anyone coming to her home as she was too independent. She then agreed to a visit from Home Instead and met with the director, who then allocated a companion to her for home visits, shopping, going to the park and doing everything my mum would like to do. She just has so much fun; she loves her carer calling now. Initially, Home Instead drew up quite an extensive care plan for my mum's life; her childhood, her work career, and her passion for her dogs, so her carer can relate to all aspects of my mum’s life. They’ve been to a restaurant for Mum’s birthday, go to the park with Mum's dog and sometimes just sit at home and chat. The time they spend together is now invaluable to Mum as it allows her to maintain her independence, albeit with a bit of help, from her new friend. A wonderful organisation; my mum and family couldn’t be happier.
01 February 2023
I am so thankful I signed with Home Instead. They are very professional yet very down to earth. My cleaner is always on time and very good at her job.
12 January 2023
Home Instead became my care provider 13 months ago when the NHS trust were unable to provide me with the home care they assessed was necessary. The carers are all warm, friendly people with caring as their main focus. The house they spend with me daily have become a looked forward to experience. Bending down, stretching and heavy lifting are difficult for me and the carers are more willing to help. They are there for me when being washed but are never intrusive. If I did not have them life would be difficult.
06 July 2022
Our situation was a challenging one for the Home Instead in that both parents required 24-hour live-in care, and for the last 12 months, my mother was confined to bed. Having that 24-hour care enabled us to move Mum and Dad back home from residential care, where they had really not settled. It took a little while for all parties involved to find a pattern and for my mum's medication to be adjusted to her dementia. However, the Home Instead carers were unstinting in their care and patience, and the management team worked hard to adjust to the logistical challenges. We did purchase additional supplemental care, which was vital in covering difficult periods. Overall, we found that the care Mum and Dad received was excellent, and in the case of the final combination of carers, exceptional. It allowed Mum and Dad to return to their own home and live out their remaining months with dignity, something which was hugely important to them and for which we are eternally grateful.
13 June 2022
I first met with the Managing Director of Home Instead Banbridge in April 2021, this was to discuss "Live In" 24/7 Care for my Sister, who had a Stroke. I came away from our meeting, very relaxed knowing that everything possible would be done, for us as a family to ensure that my sister would have the best care possible and most importantly she would feel happy and secure in her home, meaning I could relax and deal with other duties. I cannot thank all the Team involved and the "LIve In" Carers for their care/dedication to my sister. Working closely with the managing director and her team, was a pleasure for me, I was more than happy to leave everything in their control. I asked myself many times and since just how "Home Instead" managed to keep all "Care" covered, 24/7 hours, when we were all still dealing with "Covid" sickness and other day to day problems, however, the care and dedication/support continued. Thank you again.
08 June 2022
Home Instead provided day and night care for my housebound mother, aged 101, to supplement family care. The CareGivers assisted with dressing, toileting, preparing meals, giving medication and providing excellent company. I can recommend them with confidence.
08 June 2022
My mother already had the maximum care she was allowed under the NHS but this was in the form of 15 minute meal time visits. We involved Home Instead to provide additional companionship visits in the afternoons. This was a great success, the carer was excellent, and dealing with the company throughout the time we were using their services was a great experience, as they listened to what my mother’s needs were and were able to tailor the care appropriately. All of the managers and staff were easy to contact by email or telephone to discuss the care. I would definitely recommend their services. We were able to keep my mother at home until the time of her death, which is what she would have wanted.
29 July 2021
I look forward to the days that my carer is coming. It is nice to get out of the house for a pleasant walk and also the time in the car. My carer is extremely kind and a good communicator. And an advantage in her favour is a very good sense of humour which in my book gains popularity points.
28 July 2021
Without Home Instead I would have difficulty remaining in my own home. My caregiver is very important to me. She is always cheerful and I look forward to her visits. She keeps my home clean and tidy and always has time to listen and talk to me. We both enjoy reading and discussing our latest books. My caregiver has good IT skills and has helped me get my gadgets working correctly on many occasions! Thank you to the management team at Home Instead, Banbridge for their help and understanding and to my caregiver for all her care and help.
26 July 2021
We are delighted with the care provided by Home Instead. My mother has visits 4 times per week and has meals prepared and medications supervised. We are so pleased with the relationship Mum has developed with her carer. We have no hesitation in recommending this service provider to anyone!
Latest Reviews for Home Instead (Banbridge, Newry & Mourne)
24 August 2023
Home Instead support has enabled my parents to remain at home together at home despite their increasing frailty. The kind and cheerful Home Instead staff provide great care and assistance which allows us to feel reassured that Mum and Dad are being well looked after in their familiar environment. Excellent service without which we would not be able to cope.
24 May 2023
My mum was always anxious about home visits; she has dementia and didn’t want anyone coming to her home as she was too independent. She then agreed to a visit from Home Instead and met with the director, who then allocated a companion to her for home visits, shopping, going to the park and doing everything my mum would like to do. She just has so much fun; she loves her carer calling now. Initially, Home Instead drew up quite an extensive care plan for my mum's life; her childhood, her work career, and her passion for her dogs, so her carer can relate to all aspects of my mum’s life. They’ve been to a restaurant for Mum’s birthday, go to the park with Mum's dog and sometimes just sit at home and chat. The time they spend together is now invaluable to Mum as it allows her to maintain her independence, albeit with a bit of help, from her new friend. A wonderful organisation; my mum and family couldn’t be happier.
01 February 2023
I am so thankful I signed with Home Instead. They are very professional yet very down to earth. My cleaner is always on time and very good at her job.
12 January 2023
Home Instead became my care provider 13 months ago when the NHS trust were unable to provide me with the home care they assessed was necessary. The carers are all warm, friendly people with caring as their main focus. The house they spend with me daily have become a looked forward to experience. Bending down, stretching and heavy lifting are difficult for me and the carers are more willing to help. They are there for me when being washed but are never intrusive. If I did not have them life would be difficult.
06 July 2022
Our situation was a challenging one for the Home Instead in that both parents required 24-hour live-in care, and for the last 12 months, my mother was confined to bed. Having that 24-hour care enabled us to move Mum and Dad back home from residential care, where they had really not settled. It took a little while for all parties involved to find a pattern and for my mum's medication to be adjusted to her dementia. However, the Home Instead carers were unstinting in their care and patience, and the management team worked hard to adjust to the logistical challenges. We did purchase additional supplemental care, which was vital in covering difficult periods. Overall, we found that the care Mum and Dad received was excellent, and in the case of the final combination of carers, exceptional. It allowed Mum and Dad to return to their own home and live out their remaining months with dignity, something which was hugely important to them and for which we are eternally grateful.
13 June 2022
I first met with the Managing Director of Home Instead Banbridge in April 2021, this was to discuss "Live In" 24/7 Care for my Sister, who had a Stroke. I came away from our meeting, very relaxed knowing that everything possible would be done, for us as a family to ensure that my sister would have the best care possible and most importantly she would feel happy and secure in her home, meaning I could relax and deal with other duties. I cannot thank all the Team involved and the "LIve In" Carers for their care/dedication to my sister. Working closely with the managing director and her team, was a pleasure for me, I was more than happy to leave everything in their control. I asked myself many times and since just how "Home Instead" managed to keep all "Care" covered, 24/7 hours, when we were all still dealing with "Covid" sickness and other day to day problems, however, the care and dedication/support continued. Thank you again.
08 June 2022
Home Instead provided day and night care for my housebound mother, aged 101, to supplement family care. The CareGivers assisted with dressing, toileting, preparing meals, giving medication and providing excellent company. I can recommend them with confidence.
08 June 2022
My mother already had the maximum care she was allowed under the NHS but this was in the form of 15 minute meal time visits. We involved Home Instead to provide additional companionship visits in the afternoons. This was a great success, the carer was excellent, and dealing with the company throughout the time we were using their services was a great experience, as they listened to what my mother’s needs were and were able to tailor the care appropriately. All of the managers and staff were easy to contact by email or telephone to discuss the care. I would definitely recommend their services. We were able to keep my mother at home until the time of her death, which is what she would have wanted.
29 July 2021
I look forward to the days that my carer is coming. It is nice to get out of the house for a pleasant walk and also the time in the car. My carer is extremely kind and a good communicator. And an advantage in her favour is a very good sense of humour which in my book gains popularity points.
28 July 2021
Without Home Instead I would have difficulty remaining in my own home. My caregiver is very important to me. She is always cheerful and I look forward to her visits. She keeps my home clean and tidy and always has time to listen and talk to me. We both enjoy reading and discussing our latest books. My caregiver has good IT skills and has helped me get my gadgets working correctly on many occasions! Thank you to the management team at Home Instead, Banbridge for their help and understanding and to my caregiver for all her care and help.
26 July 2021
We are delighted with the care provided by Home Instead. My mother has visits 4 times per week and has meals prepared and medications supervised. We are so pleased with the relationship Mum has developed with her carer. We have no hesitation in recommending this service provider to anyone!