Submit a Review for Sova Healthcare Harrogate
20 Bower Road, Ground Floor Office, Harrogate, HG1 5BW
View Full Details of Sova Healthcare HarrogateLatest Reviews for Sova Healthcare Harrogate
09 August 2024
Sova Healthcare Harrogate has looked after my dad for the past 2 years. They have been wonderful, Ddad is always treated with dignity and respect. He has mainly had the same carers so he could get to know them and they know his preferences. They have adopted the care as dad's condition has deteriorated. I cannot recommend Sova enough.
27 May 2024
My wife and I have always found the two carers who visit us very kind caring and professional. We have built up a positive relationship with them and they feel like part of the family. They look after my wife under difficult circumstances as we are waiting to have the bathroom renovated and adapted to meet my wife’s needs. Many thanks.
27 May 2024
My Uncle has received care from Sova for over 2 years now and I have to say that the care is gold standard. From the office-based staff, when things need to be organised or changed, to the amazing carers that come every day; nothing is too much trouble for them. They've even sourced a television for him when his broke.
23 May 2024
Care staff are punctual, diligent and have a great rapport with my brother. Good communication between staff and me after every night shift. Excellent timely response from management when I need to have extra carer input for me to have a break.
23 May 2024
Over all everyone is lovely. My friend has had concerns regarding her tablets. Some times they have been dropped and on one occasion been forgotten. I think sometimes things are done i.e throwing things away that she doesn’t want throwing. I appreciate this may be for her benefit but a different approach maybe more beneficial. I think the issue is with a clash of personality with one member of staff. She needs to feel she has control of her decisions even if they are insignificant to the staff.
19 September 2023
Excellent, friendly, efficient and helpful staff. They looked after me very well and nothing was too much trouble.
23 June 2023
Thank you to the entire team looking after Mum. You have transformed my mum's life for the better and have given me nothing but assurance since we moved to you. Kind and caring staff who go above and beyond for Mum. The manager has been amazing with going through the finer details, ensuring I have access to the app, so I can check if Mum is ok.
28 April 2023
We have been using Sova Healthcare Harrogate since June 2022. The carers are a lovely, friendly, supportive and understanding team who come in to look after Mum, but also check Dad is doing ok too. They provide personal care for Mum and also do various jobs around the home when needed. Each visit ends with a cup of tea from my parents and a quick chat to check all is well. I would recommend them.
20 April 2023
Mum has been supported over the last 18 months by a lovely team. Her mental and personal care has been kept on track by the compassion and support she has received. The friendly carers find time, whilst dealing with her personal care to chat, and even a little sing song with her is much appreciated by Mum.
10 May 2022
Very satisfied.
04 May 2022
My husband is very happy to have two male carers. They are professional and caring. I appreciate them following my own surgery.
25 March 2022
The care I receive is extremely supportive and help me with daily life. I would not be able to get to appointments without their help. The team really go the extra mile to find additional time for my appointments. The continuity of care for my outings is appreciated.
14 March 2022
Sova care has been looking after members of my family for 9-months now. I can not recommend them highly enough. They looked after my relation all through his illness, and he got his wish to pass away at home with dignity and respect. Living over two hundred miles away and not being able to get up, all the time due to Covid, knowing the Sove care team were looking after him and his wife, took a lot of the stress out of it for myself and the rest of the family. After he died, the team have carried on looking after his wife; the carers are just that, caring, reliable and helpful in every way, nothing is to much trouble. My cousin looks forward to seeing them every day.
02 September 2021
I have been supported by Sova Healthcare since 2019. The staff are caring and go above and beyond. I enjoy my chats with them; the staff help with everything I need. The manager is caring and has helped with getting me sorted in my flat. The carers are kind and generous. I look forward to seeing them and being able to live at home with their support. I highly recommend them.
02 September 2021
Good service.
02 September 2021
I've been using Sova Healthcare Harrogate for about a year three times daily. I've had a number of carers over that time. All have provided a service that has left me comfortable. I have no complaints whatsoever.
20 August 2021
Very pleased with the care provided by Sova Healthcare Harrogate. Caring, efficient, cheerful and supportive.
02 August 2021
I have to say I definitely would not recommend and have had to report a few issues to CQC. Sova Healthcare will not be going back to care for my father.
22 December 2020
The carers come in to look after my dad who’s on palliative care but they made sure my mum was ok even though they didn’t have to. Lovely, friendly, caring staff that are happy to do what they can to make my dad's life that little bit easier. We are reassured that my dad is in good hands and is being well looked after by the regular carers that visit multiple times a day. Couldn’t ask for any better service.
12 October 2020
I am extremely happy with the care that I receive. They are so nice and very supportive, in all tasks they go above and beyond. I feel at ease when they are in my home which, in the beginning, was a concern for me as I am quite a shy person however I feel as though I have known the carers that come for years. I would very genuinely recommend them to anyone who is in need of home care.
Latest Reviews for Sova Healthcare Harrogate
09 August 2024
Sova Healthcare Harrogate has looked after my dad for the past 2 years. They have been wonderful, Ddad is always treated with dignity and respect. He has mainly had the same carers so he could get to know them and they know his preferences. They have adopted the care as dad's condition has deteriorated. I cannot recommend Sova enough.
27 May 2024
My wife and I have always found the two carers who visit us very kind caring and professional. We have built up a positive relationship with them and they feel like part of the family. They look after my wife under difficult circumstances as we are waiting to have the bathroom renovated and adapted to meet my wife’s needs. Many thanks.
27 May 2024
My Uncle has received care from Sova for over 2 years now and I have to say that the care is gold standard. From the office-based staff, when things need to be organised or changed, to the amazing carers that come every day; nothing is too much trouble for them. They've even sourced a television for him when his broke.
23 May 2024
Care staff are punctual, diligent and have a great rapport with my brother. Good communication between staff and me after every night shift. Excellent timely response from management when I need to have extra carer input for me to have a break.
23 May 2024
Over all everyone is lovely. My friend has had concerns regarding her tablets. Some times they have been dropped and on one occasion been forgotten. I think sometimes things are done i.e throwing things away that she doesn’t want throwing. I appreciate this may be for her benefit but a different approach maybe more beneficial. I think the issue is with a clash of personality with one member of staff. She needs to feel she has control of her decisions even if they are insignificant to the staff.
19 September 2023
Excellent, friendly, efficient and helpful staff. They looked after me very well and nothing was too much trouble.
23 June 2023
Thank you to the entire team looking after Mum. You have transformed my mum's life for the better and have given me nothing but assurance since we moved to you. Kind and caring staff who go above and beyond for Mum. The manager has been amazing with going through the finer details, ensuring I have access to the app, so I can check if Mum is ok.
28 April 2023
We have been using Sova Healthcare Harrogate since June 2022. The carers are a lovely, friendly, supportive and understanding team who come in to look after Mum, but also check Dad is doing ok too. They provide personal care for Mum and also do various jobs around the home when needed. Each visit ends with a cup of tea from my parents and a quick chat to check all is well. I would recommend them.
20 April 2023
Mum has been supported over the last 18 months by a lovely team. Her mental and personal care has been kept on track by the compassion and support she has received. The friendly carers find time, whilst dealing with her personal care to chat, and even a little sing song with her is much appreciated by Mum.
10 May 2022
Very satisfied.
04 May 2022
My husband is very happy to have two male carers. They are professional and caring. I appreciate them following my own surgery.
25 March 2022
The care I receive is extremely supportive and help me with daily life. I would not be able to get to appointments without their help. The team really go the extra mile to find additional time for my appointments. The continuity of care for my outings is appreciated.
14 March 2022
Sova care has been looking after members of my family for 9-months now. I can not recommend them highly enough. They looked after my relation all through his illness, and he got his wish to pass away at home with dignity and respect. Living over two hundred miles away and not being able to get up, all the time due to Covid, knowing the Sove care team were looking after him and his wife, took a lot of the stress out of it for myself and the rest of the family. After he died, the team have carried on looking after his wife; the carers are just that, caring, reliable and helpful in every way, nothing is to much trouble. My cousin looks forward to seeing them every day.
02 September 2021
I have been supported by Sova Healthcare since 2019. The staff are caring and go above and beyond. I enjoy my chats with them; the staff help with everything I need. The manager is caring and has helped with getting me sorted in my flat. The carers are kind and generous. I look forward to seeing them and being able to live at home with their support. I highly recommend them.
02 September 2021
Good service.
02 September 2021
I've been using Sova Healthcare Harrogate for about a year three times daily. I've had a number of carers over that time. All have provided a service that has left me comfortable. I have no complaints whatsoever.
20 August 2021
Very pleased with the care provided by Sova Healthcare Harrogate. Caring, efficient, cheerful and supportive.
02 August 2021
I have to say I definitely would not recommend and have had to report a few issues to CQC. Sova Healthcare will not be going back to care for my father.
22 December 2020
The carers come in to look after my dad who’s on palliative care but they made sure my mum was ok even though they didn’t have to. Lovely, friendly, caring staff that are happy to do what they can to make my dad's life that little bit easier. We are reassured that my dad is in good hands and is being well looked after by the regular carers that visit multiple times a day. Couldn’t ask for any better service.
12 October 2020
I am extremely happy with the care that I receive. They are so nice and very supportive, in all tasks they go above and beyond. I feel at ease when they are in my home which, in the beginning, was a concern for me as I am quite a shy person however I feel as though I have known the carers that come for years. I would very genuinely recommend them to anyone who is in need of home care.