Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Sama Healthcare Ltd

stars
stars 03 May 2021
Heritage has provided exceptional care for my husband since he has been out of the hospital. The carers are so professional, kind and caring towards my husband. They treat my husband with respect, and he really enjoys their company. The management is caring and helpful and complies with all the request from me as much as they can. I would not hesitate to recommend them to anyone who needs care.
Review from Janet E (Wife of Client/Service User)
stars
stars 01 April 2021
The care and service given is very reassuring and kind also carers help you feel safe and are very kind in their manner and explaining anything to me. Office staff always helpful when phoning.
Review from A O (Client / Service User)
stars
stars 25 March 2021
I would like to thank Heritage Healthcare St Albans for looking after my mother and giving her the confidence to return to independent living after being discharged from hospital after a life-threatening illness. The family have been impressed with the professionalism and friendliness of the team. The staff, starting with the management to the carers on the ground, were always polite and punctual. We would not hesitate to ask for their services again if required and would recommend them highly.
Review from Edward J (Son of Client/Service User)
stars
stars 23 February 2021
I have been so happy with the services. The carers that came every day are excellent, they have very high standards and nothing is too much trouble. They are all extremely kind and friendly which is very important to me and cheered my mum up always. I would definitely recommend this company.
Review from Lynne R (Daughter of Client/Service User)