Submit a Review for Local Homecare Leeds
First Floor, 1 Railsfield Mount, Leeds, LS13 3AX
View Full Details of Local Homecare LeedsLatest Reviews for Local Homecare Leeds
14 March 2025
I couldn't be more grateful for the exceptional care my mum receives from Local Homecare. The moment the care staff arrived they showed a level of warmth and professionalism that immediately put us at ease. The attention to detail and genuine concern for her well-being was evident in everything they did. The management team provided exceptional support, ensuring everything ran smoothly and always put the well-being of my mum above eveything with professionalism and care.
12 March 2025
My mum really enjoys the cleaner. We have her every month and she does an excellent service we love her. The only thing I would say is that I now come in to book her for the next month, as in the past we have rung to book the appointment but they have either not been booked or missed entirely. This has really upset my mum so now I come in to book the service.
25 February 2025
Some fantastic carers! It's just a shame the fantastic care received by individual carers gets often overshadowed by management's very obvious lack of experience leaving a cancer patient who also suffers with various other disabilities, vulnerable and abandoned. The professional incompetence of the "office" lead to their being no care or inconsistent care on several occasions and when we attempted to hold them to account they responded by making up lies of being threatened and excuses instead of taking responsibility ultimately making the ultimate cop out by terminating their woefully inadequate service. For the second and final time we have forwarded our experience to CQC whose current rating of "requires improvement" won't be changing any time soon. Fortunately for us we had the foresight to record all calls, save all emails and these have been forwarded too. I wish anybody using their woefully inadequate service the very best of luck. They're going to need it.
17 January 2025
All the staff are very caring and helpful and kind to my friend.
17 January 2025
It's been fine. Staff are brilliant. Management's fine. Happy with care. Definitely recommend.
10 May 2024
All the staff are very punctual. Good manners. All wear personal protective equipment. All seem to adhere to the care plan which is so important. The company is easy to contact at any time and would recommend them. We have had other companies in the past and Local Homecare are the best.
14 December 2023
Local Homecare answered my call late on a Friday when no one else did. I needed to put some emergency care in place. They were round the next day to set up. The person who took the calls was beyond kind. I called many times and she was so patient and supportive. The manager was thorough and reassuring. She gave us all kinds of ideas on how to make life easier. She went above and beyond by putting us in touch with the local neighbourhood team. All the members of staff who visited were cheerful and professional. I would highly recommend this provider.
07 September 2023
The girls are very helpful and pleasant and engage with my mother. They are very understanding and chat with her. We are very satisfied with the service overall.
03 July 2023
A friendly and knowledgeable firm. The carers are most kind and helpful and soon put one at ease. I was so pleased to have their backup when I broke my leg. They did not push but saw how much I could do and assisted. A great help to me when I needed it
10 February 2023
All the carers have gone above and beyond in recent weeks to help my father cope with his many ongoing health problems and my mother who has worsening dementia, giving the rest of the family much needed peace of mind. They have always been treated with dignity and respect. Sadly my father has just passed away and my mother is now in a care home, but having the right care at home has allowed my parents to stay at home together for as long as possible
01 February 2023
I am very happy with how the service is going. Spent time for walks all around surrounding areas, Yeadon and Bramhope. Regularly go to Pets at Home to buy birdseed, post office, Marks and Spencer. Am planning to use the sessions to go back to the gymnasium.
30 January 2023
Provided an excellent service to my mum and family. Always helpful and caring, nothing was ever too much trouble. We used this company for six months before our mum went into full time care. The Registered Manager stands out in our family. Highly recommend.
24 May 2022
The Management is excellent and the carers are all top class and very reliable. Any questions or concerns I have had have been dealt with promptly and effectively. The carers always go the extra mile and always treat me with dignity and respect.
03 February 2022
The care has been first class.
14 January 2022
I was very worried due to the size however they are not only 100% reliable but go the extra mile. They are kind, caring, and totally professional. I am impressed. Excellent Manager.
07 December 2021
We have only been using Local Homecare for a couple of weeks for mum, (the girls come to make her lunch and sit with her for an hour and same again at tea time ) we have been very satisfied with the care she has received so far from her “dinner girls” as she calls them.
29 November 2021
I used this service for emergency care for my mum who has dementia. They responded quickly with a visit to assess mum. The worker who did a night-shift with mum was very good and treated my mum with respect and dignity. I arranged the care in Scotland my mum lives in Leeds very impressed with how quick it was arranged I would recommend this service.
26 November 2021
Local homecare are a very reliable company that you can rely on. The staff are extremely friendly and will do their utmost to help.
26 July 2021
From management to care staff, we were over the moon with the thought of being cared for by these special people. We are delighted to be looked after by such wonderful staff. Thank you.
26 July 2021
From the start of Homecare coming, I have found all the staff very helpful. They all are pleasant and friendly. If asked for help they do so willingly.
Latest Reviews for Local Homecare Leeds
14 March 2025
I couldn't be more grateful for the exceptional care my mum receives from Local Homecare. The moment the care staff arrived they showed a level of warmth and professionalism that immediately put us at ease. The attention to detail and genuine concern for her well-being was evident in everything they did. The management team provided exceptional support, ensuring everything ran smoothly and always put the well-being of my mum above eveything with professionalism and care.
12 March 2025
My mum really enjoys the cleaner. We have her every month and she does an excellent service we love her. The only thing I would say is that I now come in to book her for the next month, as in the past we have rung to book the appointment but they have either not been booked or missed entirely. This has really upset my mum so now I come in to book the service.
25 February 2025
Some fantastic carers! It's just a shame the fantastic care received by individual carers gets often overshadowed by management's very obvious lack of experience leaving a cancer patient who also suffers with various other disabilities, vulnerable and abandoned. The professional incompetence of the "office" lead to their being no care or inconsistent care on several occasions and when we attempted to hold them to account they responded by making up lies of being threatened and excuses instead of taking responsibility ultimately making the ultimate cop out by terminating their woefully inadequate service. For the second and final time we have forwarded our experience to CQC whose current rating of "requires improvement" won't be changing any time soon. Fortunately for us we had the foresight to record all calls, save all emails and these have been forwarded too. I wish anybody using their woefully inadequate service the very best of luck. They're going to need it.
17 January 2025
All the staff are very caring and helpful and kind to my friend.
17 January 2025
It's been fine. Staff are brilliant. Management's fine. Happy with care. Definitely recommend.
10 May 2024
All the staff are very punctual. Good manners. All wear personal protective equipment. All seem to adhere to the care plan which is so important. The company is easy to contact at any time and would recommend them. We have had other companies in the past and Local Homecare are the best.
14 December 2023
Local Homecare answered my call late on a Friday when no one else did. I needed to put some emergency care in place. They were round the next day to set up. The person who took the calls was beyond kind. I called many times and she was so patient and supportive. The manager was thorough and reassuring. She gave us all kinds of ideas on how to make life easier. She went above and beyond by putting us in touch with the local neighbourhood team. All the members of staff who visited were cheerful and professional. I would highly recommend this provider.
07 September 2023
The girls are very helpful and pleasant and engage with my mother. They are very understanding and chat with her. We are very satisfied with the service overall.
03 July 2023
A friendly and knowledgeable firm. The carers are most kind and helpful and soon put one at ease. I was so pleased to have their backup when I broke my leg. They did not push but saw how much I could do and assisted. A great help to me when I needed it
10 February 2023
All the carers have gone above and beyond in recent weeks to help my father cope with his many ongoing health problems and my mother who has worsening dementia, giving the rest of the family much needed peace of mind. They have always been treated with dignity and respect. Sadly my father has just passed away and my mother is now in a care home, but having the right care at home has allowed my parents to stay at home together for as long as possible
01 February 2023
I am very happy with how the service is going. Spent time for walks all around surrounding areas, Yeadon and Bramhope. Regularly go to Pets at Home to buy birdseed, post office, Marks and Spencer. Am planning to use the sessions to go back to the gymnasium.
30 January 2023
Provided an excellent service to my mum and family. Always helpful and caring, nothing was ever too much trouble. We used this company for six months before our mum went into full time care. The Registered Manager stands out in our family. Highly recommend.
24 May 2022
The Management is excellent and the carers are all top class and very reliable. Any questions or concerns I have had have been dealt with promptly and effectively. The carers always go the extra mile and always treat me with dignity and respect.
03 February 2022
The care has been first class.
14 January 2022
I was very worried due to the size however they are not only 100% reliable but go the extra mile. They are kind, caring, and totally professional. I am impressed. Excellent Manager.
07 December 2021
We have only been using Local Homecare for a couple of weeks for mum, (the girls come to make her lunch and sit with her for an hour and same again at tea time ) we have been very satisfied with the care she has received so far from her “dinner girls” as she calls them.
29 November 2021
I used this service for emergency care for my mum who has dementia. They responded quickly with a visit to assess mum. The worker who did a night-shift with mum was very good and treated my mum with respect and dignity. I arranged the care in Scotland my mum lives in Leeds very impressed with how quick it was arranged I would recommend this service.
26 November 2021
Local homecare are a very reliable company that you can rely on. The staff are extremely friendly and will do their utmost to help.
26 July 2021
From management to care staff, we were over the moon with the thought of being cared for by these special people. We are delighted to be looked after by such wonderful staff. Thank you.
26 July 2021
From the start of Homecare coming, I have found all the staff very helpful. They all are pleasant and friendly. If asked for help they do so willingly.