Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Merit Care Chelternham

stars
stars 20 July 2021
We find the carers from Merit Care very good and have no hesitation in recommending them. They are always cheerful, kind and caring. They are most efficient at washing, changing and physically taking care of my husband who is now bed-bound, doubly incontinent and suffers with various health problems - needing very careful moving and handling. They have a way of making him feel special and usually lift his spirits, bringing a smile (or a laugh), to his face.
Review from Aileen R (Client / Service User)
stars
stars 20 July 2021
Merit Care are caring, helpful and encouraging people to keep their independence, no matter how small. They treat me with respect and if there is a problem you can talk to them. If its solvable it gets solved and if not the will work with a client to get it solved.
Review from Louise L (Client / Service User)