Submit a Review for Alina Homecare Devizes
Beacon Business Centre, Hopton Road, Devizes, SN10 2EY
View Full Details of Alina Homecare DevizesLatest Reviews for Alina Homecare Devizes
16 January 2025
I cannot recommend the manager and the team at Alina Devizes enough. I never thought that my mother would accept carers, but she did. Initially, she tried reducing the number of visits, but she ended up requesting an increase, largely because she enjoyed their company. This is down to the effort that went into understanding my mother's needs and then in finding two carers who were perfect in supporting her. Thank you again.
15 January 2025
I have been using Alina Homecare since November to assist me in the mornings with help to get my mother up, carry out personal care duties and assist with getting her dressed. All carers have been fantastic, friendly and go above and beyond their call of duty. Communication has been second to none, with several courtesy calls to check I am happy with everything. Schedules and rotas are given well in advance which is great to be able to make plans around and the office has been more than accommodating if a time of visit needs changing. I would certainly recommend their services to others, professional, prompt and a lovely group of caring individuals who go out of their way to make Mum feel special and important.
13 January 2025
Cannot recommend the manager and the Devizes team enough! Absolutely brilliant! We are overwhelmed with their support for my gran. Nothing is too much! They just want to deliver the best they can! Thank you so much!
31 October 2024
We didn't know where to start when both our parents needed care at the same time but thankfully Alina was the first to respond to our enquiries and we couldn't be happier. Every carer that has come to their home has been outstanding, we wouldn't hesitate to recommend them.
04 September 2024
Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the manager is excellent. Thank you all.
31 July 2024
When we moved to the area we were apprehensive about leaving our carers as we had a very good team there. I searched online reviews and approached Alina as our first choice. Luckily they were able to provide the care we needed and were very helpful about adjusting times to suit our requirements. We needn't have worried - from the very first visit, the staff and management have been excellent. Carers are friendly and kind while also being professional. I love to hear them laughing with my husband as they lift his spirits and encourage him. I know that I can rely on them every day for the support that makes it possible to keep my husband at home with me instead of being in a care home. I can't recommend them highly enough to anyone looking for carers!
11 June 2024
We are new to the service, but so far Alina Care has been exemplary - their communications have been clear and the carers who have been to Mum have been extremely kind and patient. They have also been able to provide care over the weekends, which no other agency was able to.
13 March 2024
From the first call with Alina Homecare the process to set up a care package for my mum has been so professional and efficient. All of the staff are thoughtful, kind and friendly. My mum looks forward to the visits from the carers, the care they have provided has certainly played a large part in her recovery. When contacting the office nothing is too much trouble,the team's help and advice is invaluable. Knowing that my mum has this additional care has helped to put our minds at rest that she is receiving the best care possible. I would absolutely recommend Alina Homecare to friends and family if they should need care help in the future.
13 March 2024
Alina Care have been so helpful and caring since the minute I got in touch with them. As I work full time it is very reassuring to have them popping in to check on my father-in-law a couple of times a day to ensure he’s ok and to help him with his meal times. He thoroughly enjoys the visits and loves seeing a friendly face and having a chat with his lovely carers. As a family, we can’t thank them enough for the support and peace of mind they give us.
13 March 2024
A friendly, on-time and efficient care service that can be relied upon, with quality staff that ensure the comfort and well-being of the service user. Thank you for enabling carers to continue to be with their loved ones in their own home for as long as is possible.
12 January 2024
Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank them enough. The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
06 December 2023
From start to finish, everyone working for Alina have been friendly and helpful, very happy with the help they have provided to my uncle and will be sure to use them again in the future if the need arises, thank you for everything.
04 July 2023
Thoroughly impressed with the carers providing the care my mum required following her hip replacement. The girls get the right mix between professionalism and personable. They are friendly, appropriately chatty and always cheerful. My mum was reluctant to accept help because she has always been so independent but the carers have put her at ease and do everything to promote my mum in keeping her independence. Couldn't want more. The service is exceptionally busy so it took a while before we received completed care plans and we haven't received the Birding link but our phone calls and enquiries have been answered promptly and efficiently. All in all, a great experience. Thank you Alina.
18 May 2023
From the very first call to Alina, the professionalism and care have been first-rate. A meeting to review my father's care needs was quickly set up and within a few weeks, everything was in place. He couldn't be happier with all his carers, they all make sure that he is happy with what is needed and that nothing is too much trouble, even making sure that his porridge is the way he likes it. It has been such a relief to know that he is in safe, supportive and caring hands and that he gets on so well with them all. It's never easy for someone to accept they need help but all the staff at Alina have done everything to make sure that it's been as easy as possible for my dad.
18 May 2023
Very high-quality care. All the carers are excellent and very competent. My dad has cognitive impairment, but the carers are great at motivating him. They often get him walking and are great at promoting and supervising him. I have complete peace of mind that my dad is being well cared for while I take a break from caring.
02 May 2023
My mum has been receiving respite care from Alina Homecare twice a week for about 10/12 months now and we are so happy with their service and as I am not local, it is 'so' reassuring knowing Mum is so well cared for. The communication from the carers and the office staff is always brilliant, Mum only has positive things to say about the carers that come to her, she loves her visits and always speaks very highly of the carers, who go above and beyond. I highly recommend Alina Homecare - thank you for everything that you do.
15 March 2023
Both mum and I could not be happier with the service provided by Alina. Every member of staff we have had contact with has been so friendly and professional. It put my mind at ease that Mum would be in good, kind hands when I can't be there, which is very reassuring. Mum loves her weekly visits and always speaks very highly of her companions as she likes to think of them. Thank you for all that you do.
16 December 2022
Alina Homecare has been fantastic for my grandparents; their standard of living has increased dramatically. The communication from the carers has been brilliant, Im more informed and also feel less stressed knowing my grandparents are being well cared for. I cannot recommend this company enough.
15 December 2022
All the staff have been very caring and helpful to my mother in recent weeks. They never missed a visit, which was reassuring for Mum and myself. Any problems or questions were dealt with swiftly. We would have continued with Alina Homecare had Mum not needed constant help in a care home.
01 June 2022
We have been very pleased with the service provided, both from individual carers and office organisation and responsiveness. Ma seems to chat readily with all her carers and they look after her well. They are dramatically more efficient than the community team provided when she was first discharged from hospital.
Latest Reviews for Alina Homecare Devizes
16 January 2025
I cannot recommend the manager and the team at Alina Devizes enough. I never thought that my mother would accept carers, but she did. Initially, she tried reducing the number of visits, but she ended up requesting an increase, largely because she enjoyed their company. This is down to the effort that went into understanding my mother's needs and then in finding two carers who were perfect in supporting her. Thank you again.
15 January 2025
I have been using Alina Homecare since November to assist me in the mornings with help to get my mother up, carry out personal care duties and assist with getting her dressed. All carers have been fantastic, friendly and go above and beyond their call of duty. Communication has been second to none, with several courtesy calls to check I am happy with everything. Schedules and rotas are given well in advance which is great to be able to make plans around and the office has been more than accommodating if a time of visit needs changing. I would certainly recommend their services to others, professional, prompt and a lovely group of caring individuals who go out of their way to make Mum feel special and important.
13 January 2025
Cannot recommend the manager and the Devizes team enough! Absolutely brilliant! We are overwhelmed with their support for my gran. Nothing is too much! They just want to deliver the best they can! Thank you so much!
31 October 2024
We didn't know where to start when both our parents needed care at the same time but thankfully Alina was the first to respond to our enquiries and we couldn't be happier. Every carer that has come to their home has been outstanding, we wouldn't hesitate to recommend them.
04 September 2024
Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the manager is excellent. Thank you all.
31 July 2024
When we moved to the area we were apprehensive about leaving our carers as we had a very good team there. I searched online reviews and approached Alina as our first choice. Luckily they were able to provide the care we needed and were very helpful about adjusting times to suit our requirements. We needn't have worried - from the very first visit, the staff and management have been excellent. Carers are friendly and kind while also being professional. I love to hear them laughing with my husband as they lift his spirits and encourage him. I know that I can rely on them every day for the support that makes it possible to keep my husband at home with me instead of being in a care home. I can't recommend them highly enough to anyone looking for carers!
11 June 2024
We are new to the service, but so far Alina Care has been exemplary - their communications have been clear and the carers who have been to Mum have been extremely kind and patient. They have also been able to provide care over the weekends, which no other agency was able to.
13 March 2024
From the first call with Alina Homecare the process to set up a care package for my mum has been so professional and efficient. All of the staff are thoughtful, kind and friendly. My mum looks forward to the visits from the carers, the care they have provided has certainly played a large part in her recovery. When contacting the office nothing is too much trouble,the team's help and advice is invaluable. Knowing that my mum has this additional care has helped to put our minds at rest that she is receiving the best care possible. I would absolutely recommend Alina Homecare to friends and family if they should need care help in the future.
13 March 2024
Alina Care have been so helpful and caring since the minute I got in touch with them. As I work full time it is very reassuring to have them popping in to check on my father-in-law a couple of times a day to ensure he’s ok and to help him with his meal times. He thoroughly enjoys the visits and loves seeing a friendly face and having a chat with his lovely carers. As a family, we can’t thank them enough for the support and peace of mind they give us.
13 March 2024
A friendly, on-time and efficient care service that can be relied upon, with quality staff that ensure the comfort and well-being of the service user. Thank you for enabling carers to continue to be with their loved ones in their own home for as long as is possible.
12 January 2024
Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank them enough. The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
06 December 2023
From start to finish, everyone working for Alina have been friendly and helpful, very happy with the help they have provided to my uncle and will be sure to use them again in the future if the need arises, thank you for everything.
04 July 2023
Thoroughly impressed with the carers providing the care my mum required following her hip replacement. The girls get the right mix between professionalism and personable. They are friendly, appropriately chatty and always cheerful. My mum was reluctant to accept help because she has always been so independent but the carers have put her at ease and do everything to promote my mum in keeping her independence. Couldn't want more. The service is exceptionally busy so it took a while before we received completed care plans and we haven't received the Birding link but our phone calls and enquiries have been answered promptly and efficiently. All in all, a great experience. Thank you Alina.
18 May 2023
From the very first call to Alina, the professionalism and care have been first-rate. A meeting to review my father's care needs was quickly set up and within a few weeks, everything was in place. He couldn't be happier with all his carers, they all make sure that he is happy with what is needed and that nothing is too much trouble, even making sure that his porridge is the way he likes it. It has been such a relief to know that he is in safe, supportive and caring hands and that he gets on so well with them all. It's never easy for someone to accept they need help but all the staff at Alina have done everything to make sure that it's been as easy as possible for my dad.
18 May 2023
Very high-quality care. All the carers are excellent and very competent. My dad has cognitive impairment, but the carers are great at motivating him. They often get him walking and are great at promoting and supervising him. I have complete peace of mind that my dad is being well cared for while I take a break from caring.
02 May 2023
My mum has been receiving respite care from Alina Homecare twice a week for about 10/12 months now and we are so happy with their service and as I am not local, it is 'so' reassuring knowing Mum is so well cared for. The communication from the carers and the office staff is always brilliant, Mum only has positive things to say about the carers that come to her, she loves her visits and always speaks very highly of the carers, who go above and beyond. I highly recommend Alina Homecare - thank you for everything that you do.
15 March 2023
Both mum and I could not be happier with the service provided by Alina. Every member of staff we have had contact with has been so friendly and professional. It put my mind at ease that Mum would be in good, kind hands when I can't be there, which is very reassuring. Mum loves her weekly visits and always speaks very highly of her companions as she likes to think of them. Thank you for all that you do.
16 December 2022
Alina Homecare has been fantastic for my grandparents; their standard of living has increased dramatically. The communication from the carers has been brilliant, Im more informed and also feel less stressed knowing my grandparents are being well cared for. I cannot recommend this company enough.
15 December 2022
All the staff have been very caring and helpful to my mother in recent weeks. They never missed a visit, which was reassuring for Mum and myself. Any problems or questions were dealt with swiftly. We would have continued with Alina Homecare had Mum not needed constant help in a care home.
01 June 2022
We have been very pleased with the service provided, both from individual carers and office organisation and responsiveness. Ma seems to chat readily with all her carers and they look after her well. They are dramatically more efficient than the community team provided when she was first discharged from hospital.