Submit a Review for Cura Care East Sheen
186 Upper Richmond Road West, London, SW14 8AN
View Full Details of Cura Care East SheenLatest Reviews for Cura Care East Sheen
02 August 2024
I have been using CuraCare for domiciliary and live-in services since early 2022 and always found them to be highly responsive, courteous, caring, and efficient. Carers are well chosen to meet my requirements and administrative issues are sorted out without fuss. Reviews are carried out regularly and feedback is always welcomed and, where appropriate, suggestions taken on board. It is good to work with a care agency that understands what caring for people is about.
21 December 2023
Cura Care was recommended to us by RGN, we picked up the phone and have not looked back since. Our Aunt was discharged from hospital following a period of ill health. We were concerned as we all live some distance away and also in Wales. Cura Care arranged a live-in carer for 2 weeks and now provides ongoing daily care. I wish we were able to name our client services liaison who has helped us every step of the way as she has been truly outstanding. Contacting the hospital, doctors surgery and organised so many very important issues. We know our Auntie is in safe hands. Thanks to you all.
24 April 2023
As a family, we are extremely satisfied with the care that Cura Care, both carers, office staff and managers provide for our elderly mother. They are respectful, caring, friendly, helpful and obliging. All the staff are approachable and personable. We cannot fault them in any way. We are so grateful to them for all that they do for her. Thank you very much everyone at Cura Care.
18 April 2023
The carers are extremely polite and caring and carry out all their duties to a professional standard. They are always punctual and fulfil the jobs as originally requested. We are very happy with this company including all the admin staff and if we have a query they are always happy to sort it out.
18 April 2023
We have employed Cura Care to give assistance to my wife who has Alzheimer's disease. The care is provided 3x a day carrying out essential hygienic tasks, administering medication etc. All the carers are very engaging and soon establish relationships with my wife which is as important as everyday procedures. The office staff respond quickly to deal with any problems which make life less stressful at such a difficult time.
18 April 2023
I was an athlete and a teacher and a mother of 4 children. My experience of getting old is bad enough. Getting help is nil up til now, I have no teeth, have little hearing, my sight is poor and have mobility only with help. So considering my problems the staff manage with excellence. The experience is high with no future!
12 April 2023
Cura Care has always been very responsive and their communication is excellent. I am very happy with the service they provide and their kind attitude makes it a pleasure to deal with them. I would highly recommend them.
14 March 2023
My sisters and I have been hugely impressed with the professionalism and level of personalised care provided by Cura Care, East Sheen over the past year for our mother. All the carers have been wonderful, well-trained and professional and very respectful of our mother’s needs and preferences. The office staff have been fantastic - incredibly responsive via both email and telephone and trying their very best to accommodate changes in rotas even at short notice. Our mother has recently had her first annual review which was done with thoughtfulness and attention and a real desire to meet her needs. We would highly recommend Cura Care to others and feel very lucky to have found them.
13 February 2023
I am very happy with the carers you send me, always ready to help me with my needs. That is why I say excellent service. Thank you so much.
12 October 2022
The manager has been working with us to provide ongoing daily care visits for my elderly mother for two years. Her communication and her caring attitude and persona have been exemplary. The office organisation is well managed and there is always somebody on the end of the line at Cura Care in an emergency - which has been a great help. I would very highly recommend Cura to anyone needing care for their family in and around the East Sheen area. Thank you to all the wonderful staff; your friendly and cheerful dispositions have been a joy.
27 January 2022
My cousin is on the autism spectrum and I have been particularly impressed by how Cura Care have gone out of their way to provide support that suits his particular mental health needs. As he suffers from daily anxieties they have tailored their care in an effort to alleviate these as much as possible. They are also excellent at contacting us, should there be a concern regarding his physical or emotional well-being. I always feel that they understand and know him well as an individual and respond to situations with intelligence and sensitivity. When he arrived to stay with us recently we were delighted to find that one of the care team had packed a delicious lunch for his train journey. These details are typical of the Cura Care team and we are constantly reassured by the care he receives.
08 June 2021
Cura Care went above and beyond to take good care of my mother at home. Carers were on time, courteous, caring, respectful and kind. Managers were always extremely responsive and kept track of everything my mother needed. I am very grateful and highly recommend Cura Care.
14 May 2021
The manager ensured that the agency had all relevant assessments and other information before starting the service. Staff have been very reliable, arriving on time and carrying out all necessary tasks. The client has felt well supported and a good relationship has been established between her and the care staff. The manager has followed up on health care and other issues promptly and ensured that action has been taken. Staff have been trained to provide a personalised service and to give support with warmth and good humour.
22 April 2021
I set up care for someone recently. On contacting CuraCare, I found them to be very professional and understanding. The set up of care was very quickly and smoothly ensured they had a firm understanding of the person’s needs. I would not hesitate to use CuraCare again for anyone needing care.
06 April 2021
My cousin is in her nineties and lives alone. She has increasingly needed support to continue living in her much-loved house. That support has been provided by Cura Care East Sheen. I cannot speak too highly of the care Cura Care East Sheen provided, beginning with weekend support, increasing to daily visits and with overnight stays after my cousin had been in hospital. There really is a culture of 'care' amongst the carers, so that I always felt my cousin was in safe hands and would receive professional support with that extra human touch. My cousin is a Russian-speaker and Cura Care East Sheen made sure her main carers spoke Russian, something I greatly appreciated because it helped to keep her mind alert. Cura Care East Sheen was remarkably flexible and supportive about fluctuating care needs if my cousin was unwell or was hospitalised. I recommend them unreservedly.
03 April 2021
I found Cura Care East Sheen by accident when another agency let my mother down. Cura Care East Sheen responded quickly that day, even though it was a Saturday morning and they continued to be responsive and flexible. One of Cura Care East Sheen great strengths is the excellent communication between the managers and the clients. At first the carers made lunches and helped my mother with her morning routine. She liked the meals and getting to know the carers. Gradually, as she became more and more frail, they came more often and we both enjoyed those friendly relationships, which with some of the carers lasted five years or more. During the pandemic, I moved in with my mother and was able to observe the professionalism and kindness of the carers first-hand. It is completely thanks to Cura Care East Sheen that my ninety four year old mother was able to die peacefully in her own bed at home as she wished. I am grateful to the whole team.
16 March 2021
I had a very good experience with Cura Care through rapid response. All of the carers were pleasant, caring and friendly. Nothing was too much trouble and always a cheery smile at the end of the visit.
26 May 2020
What a fantastic, professional but at the same time incredibly caring service from the team of staff in East Sheen. All of the carers involved with my mum's care were exceptional at what they did and how they treated her. She felt safe and nurtured in their hands and I felt complete reassurance. From the very start, both my mum and I were listened to. This showed in the little details. Thank you for taking a weight of worry off my shoulders.
24 April 2020
Cura Care provided care and support to my grandmother, who had dementia and mobility problems. They managed to provide compatible carers who got to know her daily routine and adapted to help her with her changing needs. The carers were very caring, considerate and became good friends and understood her dementia. The service was regularly reviewed. The family could trust the carers to work alone with my grandmother.
23 April 2020
The carers at Cura Care have meant the world to my parents - my father needed help with my mother's care and very reluctantly agreed for a carer. Initially, he was suspicious and upset at the intrusion into his home, but quickly realised what a difference it made to his quality of life. Over the past year, my parents' home-care has increased. Changes and transitions were handled very smoothly by Cura Care from the very start. The main carer has been the most amazing person you could ever have looking after your loved ones. Each carer brings their own personality into the house, and my parents’ faces light up when they see each one walk through the door. I don’t know what we would have done without all the wonderful staff from Cura Care.
Latest Reviews for Cura Care East Sheen
02 August 2024
I have been using CuraCare for domiciliary and live-in services since early 2022 and always found them to be highly responsive, courteous, caring, and efficient. Carers are well chosen to meet my requirements and administrative issues are sorted out without fuss. Reviews are carried out regularly and feedback is always welcomed and, where appropriate, suggestions taken on board. It is good to work with a care agency that understands what caring for people is about.
21 December 2023
Cura Care was recommended to us by RGN, we picked up the phone and have not looked back since. Our Aunt was discharged from hospital following a period of ill health. We were concerned as we all live some distance away and also in Wales. Cura Care arranged a live-in carer for 2 weeks and now provides ongoing daily care. I wish we were able to name our client services liaison who has helped us every step of the way as she has been truly outstanding. Contacting the hospital, doctors surgery and organised so many very important issues. We know our Auntie is in safe hands. Thanks to you all.
24 April 2023
As a family, we are extremely satisfied with the care that Cura Care, both carers, office staff and managers provide for our elderly mother. They are respectful, caring, friendly, helpful and obliging. All the staff are approachable and personable. We cannot fault them in any way. We are so grateful to them for all that they do for her. Thank you very much everyone at Cura Care.
18 April 2023
The carers are extremely polite and caring and carry out all their duties to a professional standard. They are always punctual and fulfil the jobs as originally requested. We are very happy with this company including all the admin staff and if we have a query they are always happy to sort it out.
18 April 2023
We have employed Cura Care to give assistance to my wife who has Alzheimer's disease. The care is provided 3x a day carrying out essential hygienic tasks, administering medication etc. All the carers are very engaging and soon establish relationships with my wife which is as important as everyday procedures. The office staff respond quickly to deal with any problems which make life less stressful at such a difficult time.
18 April 2023
I was an athlete and a teacher and a mother of 4 children. My experience of getting old is bad enough. Getting help is nil up til now, I have no teeth, have little hearing, my sight is poor and have mobility only with help. So considering my problems the staff manage with excellence. The experience is high with no future!
12 April 2023
Cura Care has always been very responsive and their communication is excellent. I am very happy with the service they provide and their kind attitude makes it a pleasure to deal with them. I would highly recommend them.
14 March 2023
My sisters and I have been hugely impressed with the professionalism and level of personalised care provided by Cura Care, East Sheen over the past year for our mother. All the carers have been wonderful, well-trained and professional and very respectful of our mother’s needs and preferences. The office staff have been fantastic - incredibly responsive via both email and telephone and trying their very best to accommodate changes in rotas even at short notice. Our mother has recently had her first annual review which was done with thoughtfulness and attention and a real desire to meet her needs. We would highly recommend Cura Care to others and feel very lucky to have found them.
13 February 2023
I am very happy with the carers you send me, always ready to help me with my needs. That is why I say excellent service. Thank you so much.
12 October 2022
The manager has been working with us to provide ongoing daily care visits for my elderly mother for two years. Her communication and her caring attitude and persona have been exemplary. The office organisation is well managed and there is always somebody on the end of the line at Cura Care in an emergency - which has been a great help. I would very highly recommend Cura to anyone needing care for their family in and around the East Sheen area. Thank you to all the wonderful staff; your friendly and cheerful dispositions have been a joy.
27 January 2022
My cousin is on the autism spectrum and I have been particularly impressed by how Cura Care have gone out of their way to provide support that suits his particular mental health needs. As he suffers from daily anxieties they have tailored their care in an effort to alleviate these as much as possible. They are also excellent at contacting us, should there be a concern regarding his physical or emotional well-being. I always feel that they understand and know him well as an individual and respond to situations with intelligence and sensitivity. When he arrived to stay with us recently we were delighted to find that one of the care team had packed a delicious lunch for his train journey. These details are typical of the Cura Care team and we are constantly reassured by the care he receives.
08 June 2021
Cura Care went above and beyond to take good care of my mother at home. Carers were on time, courteous, caring, respectful and kind. Managers were always extremely responsive and kept track of everything my mother needed. I am very grateful and highly recommend Cura Care.
14 May 2021
The manager ensured that the agency had all relevant assessments and other information before starting the service. Staff have been very reliable, arriving on time and carrying out all necessary tasks. The client has felt well supported and a good relationship has been established between her and the care staff. The manager has followed up on health care and other issues promptly and ensured that action has been taken. Staff have been trained to provide a personalised service and to give support with warmth and good humour.
22 April 2021
I set up care for someone recently. On contacting CuraCare, I found them to be very professional and understanding. The set up of care was very quickly and smoothly ensured they had a firm understanding of the person’s needs. I would not hesitate to use CuraCare again for anyone needing care.
06 April 2021
My cousin is in her nineties and lives alone. She has increasingly needed support to continue living in her much-loved house. That support has been provided by Cura Care East Sheen. I cannot speak too highly of the care Cura Care East Sheen provided, beginning with weekend support, increasing to daily visits and with overnight stays after my cousin had been in hospital. There really is a culture of 'care' amongst the carers, so that I always felt my cousin was in safe hands and would receive professional support with that extra human touch. My cousin is a Russian-speaker and Cura Care East Sheen made sure her main carers spoke Russian, something I greatly appreciated because it helped to keep her mind alert. Cura Care East Sheen was remarkably flexible and supportive about fluctuating care needs if my cousin was unwell or was hospitalised. I recommend them unreservedly.
03 April 2021
I found Cura Care East Sheen by accident when another agency let my mother down. Cura Care East Sheen responded quickly that day, even though it was a Saturday morning and they continued to be responsive and flexible. One of Cura Care East Sheen great strengths is the excellent communication between the managers and the clients. At first the carers made lunches and helped my mother with her morning routine. She liked the meals and getting to know the carers. Gradually, as she became more and more frail, they came more often and we both enjoyed those friendly relationships, which with some of the carers lasted five years or more. During the pandemic, I moved in with my mother and was able to observe the professionalism and kindness of the carers first-hand. It is completely thanks to Cura Care East Sheen that my ninety four year old mother was able to die peacefully in her own bed at home as she wished. I am grateful to the whole team.
16 March 2021
I had a very good experience with Cura Care through rapid response. All of the carers were pleasant, caring and friendly. Nothing was too much trouble and always a cheery smile at the end of the visit.
26 May 2020
What a fantastic, professional but at the same time incredibly caring service from the team of staff in East Sheen. All of the carers involved with my mum's care were exceptional at what they did and how they treated her. She felt safe and nurtured in their hands and I felt complete reassurance. From the very start, both my mum and I were listened to. This showed in the little details. Thank you for taking a weight of worry off my shoulders.
24 April 2020
Cura Care provided care and support to my grandmother, who had dementia and mobility problems. They managed to provide compatible carers who got to know her daily routine and adapted to help her with her changing needs. The carers were very caring, considerate and became good friends and understood her dementia. The service was regularly reviewed. The family could trust the carers to work alone with my grandmother.
23 April 2020
The carers at Cura Care have meant the world to my parents - my father needed help with my mother's care and very reluctantly agreed for a carer. Initially, he was suspicious and upset at the intrusion into his home, but quickly realised what a difference it made to his quality of life. Over the past year, my parents' home-care has increased. Changes and transitions were handled very smoothly by Cura Care from the very start. The main carer has been the most amazing person you could ever have looking after your loved ones. Each carer brings their own personality into the house, and my parents’ faces light up when they see each one walk through the door. I don’t know what we would have done without all the wonderful staff from Cura Care.