Submit a Review for Fuchsia Homecare Cambridge
The Barn, 13-17, Margett Street, Cambridge, CB24 8QY
View Full Details of Fuchsia Homecare CambridgeLatest Reviews for Fuchsia Homecare Cambridge
20 May 2024
Overall my mother is reasonably happy with the level of service. The majority of carers have been friendly and helpful. We have had a physio come in to try and help my mother with her walking. Mostly the carers have carried this on with her which she enjoys. However, some of them sat in the car for a while before and after attending my mother. As they are paying for this they should be inside helping for the whole half hour. Otherwise, why are they paying for 2 carers when 1 would appear to be enough?
17 May 2024
I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you. Fuchsia always do their best to accommodate any medical appointments you have.
17 May 2024
The carers are always polite and respectful and carry out their caring role professionally. They always wear the correct personal protective equipment that they should wear in their role. I am always comfortable with them being in my home.
17 May 2024
I have carers three mornings a week to supervise showering - mainly for my daughter's peace of mind, - but I regard the three regular carers on my rota as not just carers but real friends. They all balance these aspects perfectly, efficiently, and professionally. Without exception, every visit is a delight and a ray of sunshine to start what is usually a long lonely day. I feel I can trust all of them implicitly with the topics of care and concern which I may have. I am so lucky to have found Fuchsia and I hope to have this level of care for a long time to come. Thank you all.
15 May 2024
Roster times are not being adhered to and generally running late in the time frames. We are I suppose lucky to mostly have the "A" team of carers who are very very caring and neat and tidy. Glad that one carer has sorted out her car, on that front, she had a car problem on 4th March lunch time so I phoned in and cancelled that visit but you still charged me for it.
16 January 2024
We are very satisfied with the care and attention we have experienced from the Fuschia carers.
15 January 2024
Overall I am pleased with the care you give to my husband, but sometimes there are language difficulties. The carers you send are always pleasant and well-mannered but one pair you send can be very erratic time-wise.
12 January 2024
All kind, caring and supportive, happy with the service. The only issue is sometimes I ring the office to cancel a visit and the message doesn't get passed on to the staff involved, had problems getting block care in the past, lack of communication.
12 January 2024
I'm very pleased with the care they give my mum, they are willing to help with anything you ask they go above and beyond nothing is too much trouble for them very polite and friendly. I'd recommend them to anyone.
12 January 2024
Found this company extremely helpful in getting my mother back to health, when she came out of hospital and since then she has improved greatly, found the carers very professional, supportive and caring and also very tidy at clearing up after themselves. Much appreciated.
26 November 2021
Staff overall are efficient, respectful and considerate of our health condition. Supervisor monitoring of staff and training can be seen to be effective in care service delivery.
25 November 2021
The carers are very kind to my parents, they talk to my mum even though she is unable to respond and always make an effort to talk to my dad and ask if they can do anything else to help out. They both feel comfortable with them.
25 November 2021
Very caring staff who are always prompt and helpful. Any issues or requests are dealt with quickly and efficiently. All are very friendly and positive. Would recommend this company to other service users.
22 November 2021
The carers appear to have a good rapport with my mum. Timings of visits are not constant or reliable, so it is not always easy to see a carer. They are competent and reliable. Housekeeping is of a good standard.
05 November 2021
Mostly all of the carers are kind and helpful. Especially the ones I have regularly. They are excellent. Go out of their way to help. I'm so grateful for the care and little chats while they care for me. Being on my own, it makes such a difference. My grateful thanks to all.
10 June 2021
Excellent service all around. A very caring team and any issues sorted out immediately. Fuchsia Homecare Cambridge are fantastic and I would always highly recommend them. I certainly appreciate all they do for my mother.
10 June 2021
I feel that the carers looking after my mum have done a great job, they've been polite, courteous, patient and very compassionate. At first, we were concerned that the language could be a barrier but all the carers have been relatively fluent.
29 April 2021
Having never been in need of personal care in our home, it was a relief to have carers who cheerfully looked after my terminally ill husband with kindness and compassion. We looked forward to their visits, and my husband was relaxed and happy with the way they cared for him. We relied on them to make him clean and comfortable, which they did until he sadly died. I miss them but remember them with gratitude.
28 April 2021
The care my husband receives is very compassionate. My husband cannot communicate but the carers are always careful to follow a routine and they know his likes and dislikes. They also explain calmly and clearly what they are doing. They are always polite and discreet and very professional.
19 April 2021
We have received excellent care from our main carer who comes most days. She is kind, respectful and generous.
Latest Reviews for Fuchsia Homecare Cambridge
20 May 2024
Overall my mother is reasonably happy with the level of service. The majority of carers have been friendly and helpful. We have had a physio come in to try and help my mother with her walking. Mostly the carers have carried this on with her which she enjoys. However, some of them sat in the car for a while before and after attending my mother. As they are paying for this they should be inside helping for the whole half hour. Otherwise, why are they paying for 2 carers when 1 would appear to be enough?
17 May 2024
I am extremely happy with the level of care and support I receive from Fuchsia, the carers always do their best to help and support you. Fuchsia always do their best to accommodate any medical appointments you have.
17 May 2024
The carers are always polite and respectful and carry out their caring role professionally. They always wear the correct personal protective equipment that they should wear in their role. I am always comfortable with them being in my home.
17 May 2024
I have carers three mornings a week to supervise showering - mainly for my daughter's peace of mind, - but I regard the three regular carers on my rota as not just carers but real friends. They all balance these aspects perfectly, efficiently, and professionally. Without exception, every visit is a delight and a ray of sunshine to start what is usually a long lonely day. I feel I can trust all of them implicitly with the topics of care and concern which I may have. I am so lucky to have found Fuchsia and I hope to have this level of care for a long time to come. Thank you all.
15 May 2024
Roster times are not being adhered to and generally running late in the time frames. We are I suppose lucky to mostly have the "A" team of carers who are very very caring and neat and tidy. Glad that one carer has sorted out her car, on that front, she had a car problem on 4th March lunch time so I phoned in and cancelled that visit but you still charged me for it.
16 January 2024
We are very satisfied with the care and attention we have experienced from the Fuschia carers.
15 January 2024
Overall I am pleased with the care you give to my husband, but sometimes there are language difficulties. The carers you send are always pleasant and well-mannered but one pair you send can be very erratic time-wise.
12 January 2024
All kind, caring and supportive, happy with the service. The only issue is sometimes I ring the office to cancel a visit and the message doesn't get passed on to the staff involved, had problems getting block care in the past, lack of communication.
12 January 2024
I'm very pleased with the care they give my mum, they are willing to help with anything you ask they go above and beyond nothing is too much trouble for them very polite and friendly. I'd recommend them to anyone.
12 January 2024
Found this company extremely helpful in getting my mother back to health, when she came out of hospital and since then she has improved greatly, found the carers very professional, supportive and caring and also very tidy at clearing up after themselves. Much appreciated.
26 November 2021
Staff overall are efficient, respectful and considerate of our health condition. Supervisor monitoring of staff and training can be seen to be effective in care service delivery.
25 November 2021
The carers are very kind to my parents, they talk to my mum even though she is unable to respond and always make an effort to talk to my dad and ask if they can do anything else to help out. They both feel comfortable with them.
25 November 2021
Very caring staff who are always prompt and helpful. Any issues or requests are dealt with quickly and efficiently. All are very friendly and positive. Would recommend this company to other service users.
22 November 2021
The carers appear to have a good rapport with my mum. Timings of visits are not constant or reliable, so it is not always easy to see a carer. They are competent and reliable. Housekeeping is of a good standard.
05 November 2021
Mostly all of the carers are kind and helpful. Especially the ones I have regularly. They are excellent. Go out of their way to help. I'm so grateful for the care and little chats while they care for me. Being on my own, it makes such a difference. My grateful thanks to all.
10 June 2021
Excellent service all around. A very caring team and any issues sorted out immediately. Fuchsia Homecare Cambridge are fantastic and I would always highly recommend them. I certainly appreciate all they do for my mother.
10 June 2021
I feel that the carers looking after my mum have done a great job, they've been polite, courteous, patient and very compassionate. At first, we were concerned that the language could be a barrier but all the carers have been relatively fluent.
29 April 2021
Having never been in need of personal care in our home, it was a relief to have carers who cheerfully looked after my terminally ill husband with kindness and compassion. We looked forward to their visits, and my husband was relaxed and happy with the way they cared for him. We relied on them to make him clean and comfortable, which they did until he sadly died. I miss them but remember them with gratitude.
28 April 2021
The care my husband receives is very compassionate. My husband cannot communicate but the carers are always careful to follow a routine and they know his likes and dislikes. They also explain calmly and clearly what they are doing. They are always polite and discreet and very professional.
19 April 2021
We have received excellent care from our main carer who comes most days. She is kind, respectful and generous.