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Studios Holloway, Unit 11, 8 Hornsey Street, London, N7 8EG
View Full Details of HomeDot CareLatest Reviews for HomeDot Care
13 November 2024
I am very satisfied with the care given in terms of professionalism and demeanour. My only complaint is the appearance of rookies in the morning shift when the 3 - 4 carers are excellent but sometimes cannot attend. I think the schedule would be smarter to avoid too many encounters with rookies in the morning.
13 November 2024
Excellent caring professionals who do their best to help their clients needs. They will always assist the best they can and my parents feel safe and secure.
17 July 2024
Just want to say what a great company this is, and the carers are amazing. They are kind, caring and always show great compassion towards my mother. They are attentive to all her needs on a daily basis, as well as being aware if she is not feeling good or unwell. The carers have great time keeping and follow full protocol for hygiene and safety. The office staff are always at hand via phone or email to help and resolve any enquiries that I have. Thank you all.
10 July 2024
The two carers allocated to my uncle have been amazing to work with. When I first met them, they took the time to listen and understand my uncle's needs. They have gone above and beyond and the care they show on a daily basis is outstanding. I would highly recommend working with HomeDot Care, they are a warm and friendly service and I am so grateful to them. They have built a beautiful relationship with my uncle and our family as a result.
22 May 2024
The carers are always punctual when calling on my sister. They are good in their appearance and polite and respectful. The main carer always does the tasks she is required to do and reports that on her record of visits. The other carers are less specific about tasks they have completed e.g. ensuring the phone is properly placed, the girl is off. Tidying crockery and cutlery is not always done or mentioned. The carer always administers my sister's medication, and even if she is difficult about it, they tolerate her different moods and frustrations.
29 April 2024
Very good.
29 April 2024
I have good carers.
26 April 2024
We are very happy with the service. The carers are helping my husband, they are doing their best to assist him. He is sometimes difficult but I calm him down and tell him to bare a little bit.
15 April 2024
The staff carry out their duties in a professional manner and at all times with due care to the patient. They are friendly and helpful.
12 April 2024
At present, things are moving smoothly. Regarding communication with my husband, the carers are trying but sometimes, if I'm not around, there isn't much interaction and they seem to talk to themselves (carers).
12 April 2024
My dad has become very aggressive and is very verbally abusive but they handle it very professionally. I am very happy with the care they give my dad. 100%.
27 March 2024
I am very satisfied with the care service.
22 March 2024
I have no complaints about the carers and nurses who come to see me. Getting my meals and newspaper daily. Well satisfied with the service I am receiving.
22 March 2024
My care workers are absolutely brilliant and very kind and generous. They are all helpful, respectful and kind.
22 March 2024
I'm happy with all my care received so far.
26 October 2023
My mum has been looked after by HomeDot Care for the last two years. Due to Mum having dementia, she has three regular carers who are amazing. If they are off, the agency always tries to send a carer my mum has seen before. I cannot fault this company. The carers look after my mum so well, always make me aware if there are any issues, and always let me know if they will be on leave or off for a day. They have built a very good relationship not only with my mum but also with the family. As my brother and I do not live locally, it gives us reassurance and peace of mind knowing my mum is in such good hands. Thank you!
23 October 2023
HomeDot Care has been looking after my mother for a couple of years now and my sister and I are very happy with the service they provide. They are very professional, conscientious, and really put my mother's needs first. My mother feels safe and respected by the professionals that attend to her. I would happily recommend HomeDot Care to anyone who finds themselves needing these essential services.
11 September 2023
There is a link to a local news website. The public should be aware at this point that there are two separate criminal investigations into the company. Met police, and as cited in their most recent inspection report, the CQC. One star is too much for this company. I would award zero if I could. 23 missed episodes of care! Unqualified staff taking care of a vulnerable client with underlying health need, which wasn't met. Charging for care where there is no evidence of care taking place. There are a litany of issues around safe care, management and medication.
31 July 2023
I was insulted by a carer a few times but decided to tell her off once I got really upset. The disappointing thing is the supervisors are in support of such behaviour and keep sending her to my home! They said she made a joke! My daughter witnessed most of what happened. Please be more professional people! Don't send supervisors for me to answer questions if you're going to do what you want anyway... disgusting.
29 March 2023
My mum has been with Home Dot Care for the past four years. Her assistant has brought out the best in her, she is always smiling, very polite and always helpful. The thoughtfulness of the assistant has made my day-to-day life easier, they are a god sent. I would recommend them anytime. Thanks for a job well done.
Latest Reviews for HomeDot Care
13 November 2024
I am very satisfied with the care given in terms of professionalism and demeanour. My only complaint is the appearance of rookies in the morning shift when the 3 - 4 carers are excellent but sometimes cannot attend. I think the schedule would be smarter to avoid too many encounters with rookies in the morning.
13 November 2024
Excellent caring professionals who do their best to help their clients needs. They will always assist the best they can and my parents feel safe and secure.
17 July 2024
Just want to say what a great company this is, and the carers are amazing. They are kind, caring and always show great compassion towards my mother. They are attentive to all her needs on a daily basis, as well as being aware if she is not feeling good or unwell. The carers have great time keeping and follow full protocol for hygiene and safety. The office staff are always at hand via phone or email to help and resolve any enquiries that I have. Thank you all.
10 July 2024
The two carers allocated to my uncle have been amazing to work with. When I first met them, they took the time to listen and understand my uncle's needs. They have gone above and beyond and the care they show on a daily basis is outstanding. I would highly recommend working with HomeDot Care, they are a warm and friendly service and I am so grateful to them. They have built a beautiful relationship with my uncle and our family as a result.
22 May 2024
The carers are always punctual when calling on my sister. They are good in their appearance and polite and respectful. The main carer always does the tasks she is required to do and reports that on her record of visits. The other carers are less specific about tasks they have completed e.g. ensuring the phone is properly placed, the girl is off. Tidying crockery and cutlery is not always done or mentioned. The carer always administers my sister's medication, and even if she is difficult about it, they tolerate her different moods and frustrations.
29 April 2024
Very good.
29 April 2024
I have good carers.
26 April 2024
We are very happy with the service. The carers are helping my husband, they are doing their best to assist him. He is sometimes difficult but I calm him down and tell him to bare a little bit.
15 April 2024
The staff carry out their duties in a professional manner and at all times with due care to the patient. They are friendly and helpful.
12 April 2024
At present, things are moving smoothly. Regarding communication with my husband, the carers are trying but sometimes, if I'm not around, there isn't much interaction and they seem to talk to themselves (carers).
12 April 2024
My dad has become very aggressive and is very verbally abusive but they handle it very professionally. I am very happy with the care they give my dad. 100%.
27 March 2024
I am very satisfied with the care service.
22 March 2024
I have no complaints about the carers and nurses who come to see me. Getting my meals and newspaper daily. Well satisfied with the service I am receiving.
22 March 2024
My care workers are absolutely brilliant and very kind and generous. They are all helpful, respectful and kind.
22 March 2024
I'm happy with all my care received so far.
26 October 2023
My mum has been looked after by HomeDot Care for the last two years. Due to Mum having dementia, she has three regular carers who are amazing. If they are off, the agency always tries to send a carer my mum has seen before. I cannot fault this company. The carers look after my mum so well, always make me aware if there are any issues, and always let me know if they will be on leave or off for a day. They have built a very good relationship not only with my mum but also with the family. As my brother and I do not live locally, it gives us reassurance and peace of mind knowing my mum is in such good hands. Thank you!
23 October 2023
HomeDot Care has been looking after my mother for a couple of years now and my sister and I are very happy with the service they provide. They are very professional, conscientious, and really put my mother's needs first. My mother feels safe and respected by the professionals that attend to her. I would happily recommend HomeDot Care to anyone who finds themselves needing these essential services.
11 September 2023
There is a link to a local news website. The public should be aware at this point that there are two separate criminal investigations into the company. Met police, and as cited in their most recent inspection report, the CQC. One star is too much for this company. I would award zero if I could. 23 missed episodes of care! Unqualified staff taking care of a vulnerable client with underlying health need, which wasn't met. Charging for care where there is no evidence of care taking place. There are a litany of issues around safe care, management and medication.
31 July 2023
I was insulted by a carer a few times but decided to tell her off once I got really upset. The disappointing thing is the supervisors are in support of such behaviour and keep sending her to my home! They said she made a joke! My daughter witnessed most of what happened. Please be more professional people! Don't send supervisors for me to answer questions if you're going to do what you want anyway... disgusting.
29 March 2023
My mum has been with Home Dot Care for the past four years. Her assistant has brought out the best in her, she is always smiling, very polite and always helpful. The thoughtfulness of the assistant has made my day-to-day life easier, they are a god sent. I would recommend them anytime. Thanks for a job well done.