Submit a Review for Poole Home Care Ltd
3 Elizabeth House, 40 Lagland Street, Poole, BH15 1QG
View Full Details of Poole Home Care LtdLatest Reviews for Poole Home Care Ltd
15 July 2024
My wife having had Covid and suffering for about the last four years unable to stand has been looked after by a team of amazingly kind staff. Two staff four times a day when nothing was too much trouble, keeping her clean and tidy and always having a laugh and a sing-song and a smile, and if needed in a hurry would always try be available. This family firm needs nothing but the highest praise and I would recommend them to anyone who would like to get in touch with me. Just ask for my phone number.
15 July 2024
I cannot recommend Poole Home Care more to anyone who needs or whose loved one may need care. They are run by the two kindest and most knowledgeable people in this sector I have ever met. We have experience and clear comparisons as we used other care agencies before finding Poole Home Care and found them by recommendation from satisfied clients' families. Each and every one of their staff truly cared for my mum in every way possible and she cared for them too. They maintained not just her personal care, medicines and nutrition but also her emotions. They respected are dignity and protected her emotionally. Additionally, they cared about me as a family member which was at times invaluable. Her home was filled with laughter when the care team visited and she was able to remain at home until a natural end because of the team. This was her greatest wish and could not have been achieved without them. I will be eternally grateful to Poole Home Care for their professional care and respect.
08 July 2024
Poole Home Care was recommended to me when my mother needed help with her personal care between October 2021 and March 2024. The staff were always professional, and very caring doing all they could to make her life more comfortable. Mum looked forward to the visits, the family appreciated all the staff did and knew she was in good safe hands. The Manager and his staff were always contactable, Mum had regular updates to her care plans based on her changing needs. I can't speak highly enough of the care she received, hence why I have given them 5* experience.
08 July 2024
Poole Home Care put caring at the top of the list. They have a lot of experienced carers who adapt to my mum's changing needs and are always kind and thoughtful about their care provision and responsive and adaptable to any changing needs. We have been with them for several years and my Mum has made good relationships with her carers, many of whom have worked with Poole Home Care for many years and that makes such a difference. I do trust them to care well for my Mum.
03 August 2023
My aunt lives on her own and will be 94 years old this year. She has the start of dementia and it is difficult for her to cook, clean and look after the house and herself. Got in touch with Poole Home Care and the staff have been first class in looking after my aunt. I live 200 miles from my aunt and on a recent visit found Aunty in good spirits with the house really clean and tidy. All the staff were friendly and professional.
13 July 2023
Poole Home Care are simply the most caring, sympathetic, professional, loving team you could ever wish to have looking after your loved ones. Seeking help through our doctors we were very fortunate to hear of Poole Home Care and their incredible team. Most adults that need care often find it so hard to adapt to accepting strangers into their homes. It’s a very upsetting time with losing their independence but with Poole Home Care, the team very quickly became like family to us. Hospital visits, change of mobility, day trips, medical assistance, and even late-night advice. Dad's wicked sense of humour and the banter they all shared with him was priceless. He looked forward to each visit and he felt safe as he was in loving hands. It was always his wish to remain in his own home and Poole Home Care made that happen right up to his passing this year. I only say that if you are lucky enough to have Poole Home Care in your life, your loved ones will find the later years a lot easier. Thank you.
27 April 2022
We consider ourselves very lucky to have found Poole Home Care to care for our Dad. The whole team provided excellent care and attention and we wouldn’t hesitate to recommend them. We were impressed with not only the level of personal care they gave to our Dad but also how well they helped take care of his home. They were so responsive and really eased the pressure on us as a family. Dad was able to stay at home which was something he really wanted. We are so grateful to the manager and the team.
20 April 2022
Poole Home Care started caring for my mother in late January 2021. I cannot put into words how loving and caring everyone has been to my Mother who died at home in April 2022. Not just to my mother but to my father also. Nothing was too much trouble and each and everyone was so gentle and loving with them both. Most of all, my mother never lost her sense of humour and they joined in and encouraged the laughter and banter on every visit.
07 December 2021
For the past 6 months, Poole Home Care have been in caring for my grandparents. They have done a fantastic job right to the very end. Nothing has been too much trouble, they have stood by us with palliative care needs even stepping in at night when we couldn’t find cover ourselves. They are an amazing team and really do go the extra mile. The carers knew my nan loved music so would play one of her favourite songs for her every day, they took time to learn my granddad's favourite joke, how many care company’s go that extra stretch? Cannot recommend this company enough and it’s been a pleasure having them there with us through all the ups and downs.
28 September 2021
Inspired me to start going outside again. Organised everything in my life beautifully, so I can upkeep it. Whereas I didn't care or even think of cleaning in-between visits, a tip each time, now I clean enough between visits to keep up. I have done some more self-care, Aided my decision to never self-harm again. Manager to get me out to buy a new sofa. Massive thank you.
02 June 2021
Would just like to leave a big thank you for all the great care given to my mum. Ever since her care started over a year ago and throughout the Covid time, you all went above and beyond to make sure she had everything she needed, especially as it was difficult to see her at times, as I was shielding myself at the time. Again, a big thanks for all your care, compensation and kindness. If I was asked to recommend a good care service; it will be yours without a doubt.
29 April 2021
I cannot fault this agency and have only high praise. My mother has recently died but over the 18 months they cared for her the service was second to none. From the owners/managers to the carers that arrive at the door they are kind, considerate and exceptionally helpful. Nothing was ever too much trouble and they were always happy to go that extra mile. I could not have done it without them. My mother called them her angels and I am ever grateful for the care they provided. 10/10. So if you are looking for a service - have confidence that you have found the right place here.
05 December 2019
My husband was suffering from metastatic cancer and had carers four times a day until his death in November. I cannot fault anyone of those concerned in his care. Their professionalism was only surpassed by the consideration, cheerfulness and ability to bring comfort to a man in the last months of his life. They all deserve the highest commendation.
Latest Reviews for Poole Home Care Ltd
15 July 2024
My wife having had Covid and suffering for about the last four years unable to stand has been looked after by a team of amazingly kind staff. Two staff four times a day when nothing was too much trouble, keeping her clean and tidy and always having a laugh and a sing-song and a smile, and if needed in a hurry would always try be available. This family firm needs nothing but the highest praise and I would recommend them to anyone who would like to get in touch with me. Just ask for my phone number.
15 July 2024
I cannot recommend Poole Home Care more to anyone who needs or whose loved one may need care. They are run by the two kindest and most knowledgeable people in this sector I have ever met. We have experience and clear comparisons as we used other care agencies before finding Poole Home Care and found them by recommendation from satisfied clients' families. Each and every one of their staff truly cared for my mum in every way possible and she cared for them too. They maintained not just her personal care, medicines and nutrition but also her emotions. They respected are dignity and protected her emotionally. Additionally, they cared about me as a family member which was at times invaluable. Her home was filled with laughter when the care team visited and she was able to remain at home until a natural end because of the team. This was her greatest wish and could not have been achieved without them. I will be eternally grateful to Poole Home Care for their professional care and respect.
08 July 2024
Poole Home Care was recommended to me when my mother needed help with her personal care between October 2021 and March 2024. The staff were always professional, and very caring doing all they could to make her life more comfortable. Mum looked forward to the visits, the family appreciated all the staff did and knew she was in good safe hands. The Manager and his staff were always contactable, Mum had regular updates to her care plans based on her changing needs. I can't speak highly enough of the care she received, hence why I have given them 5* experience.
08 July 2024
Poole Home Care put caring at the top of the list. They have a lot of experienced carers who adapt to my mum's changing needs and are always kind and thoughtful about their care provision and responsive and adaptable to any changing needs. We have been with them for several years and my Mum has made good relationships with her carers, many of whom have worked with Poole Home Care for many years and that makes such a difference. I do trust them to care well for my Mum.
03 August 2023
My aunt lives on her own and will be 94 years old this year. She has the start of dementia and it is difficult for her to cook, clean and look after the house and herself. Got in touch with Poole Home Care and the staff have been first class in looking after my aunt. I live 200 miles from my aunt and on a recent visit found Aunty in good spirits with the house really clean and tidy. All the staff were friendly and professional.
13 July 2023
Poole Home Care are simply the most caring, sympathetic, professional, loving team you could ever wish to have looking after your loved ones. Seeking help through our doctors we were very fortunate to hear of Poole Home Care and their incredible team. Most adults that need care often find it so hard to adapt to accepting strangers into their homes. It’s a very upsetting time with losing their independence but with Poole Home Care, the team very quickly became like family to us. Hospital visits, change of mobility, day trips, medical assistance, and even late-night advice. Dad's wicked sense of humour and the banter they all shared with him was priceless. He looked forward to each visit and he felt safe as he was in loving hands. It was always his wish to remain in his own home and Poole Home Care made that happen right up to his passing this year. I only say that if you are lucky enough to have Poole Home Care in your life, your loved ones will find the later years a lot easier. Thank you.
27 April 2022
We consider ourselves very lucky to have found Poole Home Care to care for our Dad. The whole team provided excellent care and attention and we wouldn’t hesitate to recommend them. We were impressed with not only the level of personal care they gave to our Dad but also how well they helped take care of his home. They were so responsive and really eased the pressure on us as a family. Dad was able to stay at home which was something he really wanted. We are so grateful to the manager and the team.
20 April 2022
Poole Home Care started caring for my mother in late January 2021. I cannot put into words how loving and caring everyone has been to my Mother who died at home in April 2022. Not just to my mother but to my father also. Nothing was too much trouble and each and everyone was so gentle and loving with them both. Most of all, my mother never lost her sense of humour and they joined in and encouraged the laughter and banter on every visit.
07 December 2021
For the past 6 months, Poole Home Care have been in caring for my grandparents. They have done a fantastic job right to the very end. Nothing has been too much trouble, they have stood by us with palliative care needs even stepping in at night when we couldn’t find cover ourselves. They are an amazing team and really do go the extra mile. The carers knew my nan loved music so would play one of her favourite songs for her every day, they took time to learn my granddad's favourite joke, how many care company’s go that extra stretch? Cannot recommend this company enough and it’s been a pleasure having them there with us through all the ups and downs.
28 September 2021
Inspired me to start going outside again. Organised everything in my life beautifully, so I can upkeep it. Whereas I didn't care or even think of cleaning in-between visits, a tip each time, now I clean enough between visits to keep up. I have done some more self-care, Aided my decision to never self-harm again. Manager to get me out to buy a new sofa. Massive thank you.
02 June 2021
Would just like to leave a big thank you for all the great care given to my mum. Ever since her care started over a year ago and throughout the Covid time, you all went above and beyond to make sure she had everything she needed, especially as it was difficult to see her at times, as I was shielding myself at the time. Again, a big thanks for all your care, compensation and kindness. If I was asked to recommend a good care service; it will be yours without a doubt.
29 April 2021
I cannot fault this agency and have only high praise. My mother has recently died but over the 18 months they cared for her the service was second to none. From the owners/managers to the carers that arrive at the door they are kind, considerate and exceptionally helpful. Nothing was ever too much trouble and they were always happy to go that extra mile. I could not have done it without them. My mother called them her angels and I am ever grateful for the care they provided. 10/10. So if you are looking for a service - have confidence that you have found the right place here.
05 December 2019
My husband was suffering from metastatic cancer and had carers four times a day until his death in November. I cannot fault anyone of those concerned in his care. Their professionalism was only surpassed by the consideration, cheerfulness and ability to bring comfort to a man in the last months of his life. They all deserve the highest commendation.