Submit a Review for SureCare (Central Cheshire)
15 Regent House, Princes Court, Beam Heath Way, Nantwich, CW5 6PQ
View Full Details of SureCare (Central Cheshire)Latest Reviews for SureCare (Central Cheshire)
25 April 2025
I have found SureCare a fantastic company in their commitment to the clients. The carers are excellent, very cheerful and most importantly they listen to the clients requests, and match the care givers to the needs of their patients. I would not hesitate in recommending SureCare to anyone who needs I:I care. They are an amazing company and the only reason we are terminating the contact with them, is that we are leaving the area.
15 April 2025
I am so pleased I decided to use Surecare for my parents, it all came to be last August when my mum was discharged from hospital after being an inpatient for 3 weeks with pneumonia. She needed a bit extra care to start with, I rang up and asked for help with some care and they had it sorted immediately and started within about 4 days. They now come every night and stay over. Lovely girls and Mum and Dad think the world of them, they will do anything they want, help them get ready for bed and stay over night in case they are needed in the night and they are there to help them get dressed in a morning and get breakfast, they couldn't manage without them it is the same two girls that do the nights between them do there is continuity. If anyone is looking for any care I fully recommend Surecare for their efficiency and professionalism!
31 March 2025
SureCare has been providing daily care for my mother over the past six months and assisting my father with various tasks since January. The team consistently delivers exceptional care, demonstrating professionalism, compassion, and dedication. They always ensure my parents' comfort and well-being, offering personalised attention and clear communication that truly make a difference. I highly recommend SureCare for their outstanding service and commitment.
06 March 2025
I regularly travel all over the country for work and being physically disabled, I have to arrange care in hotels everywhere I go. I'm so glad I found SureCare. The service has been excellent, the carers are friendly and reliable which is critical for my work. They are always able to provide care when I stay in the area. The office staff have really helped by setting me up with other SureCare agencies around the country which enables me to expand my work. A really excellent service, I would definitely recommend SureCare Central Cheshire.
10 December 2024
So far I have no complaints. The carers do everything I ask. They never complain - always helpful and polite.
29 November 2024
Have found the carers friendly and helpful and happy to do any tasks I ask of them.
11 November 2024
I have found all carers extremely confident and knowledgeable in all they do and with kindness and concern. Their concern and kindness towards me have been stimulating and rewarding.
07 November 2024
SureCare has been visiting my Father daily for 18 months now and offers an invaluable service. They are always polite and professional and I can thoroughly recommend their staff and services. Communication from them with scheduling times etc. is first class.
24 October 2024
Superb carers who are friendly, have a lot of patience and a professional approach. My mother is seen four times a week and my mother looks forward to the carer's visit. The staff are kind and courteous.
24 October 2024
Following a poor experience with a previous care provider I reached out to SureCare in June 2024 to help ensure that my parents be able to return home safely after respite care. SureCare responded quickly and efficiently to draw up care plans to facilitate the move home. The carers all show patience, empathy and professionalism in their support of Mum and Dad. As their needs have increased SureCare have ensured the necessary support has been forthcoming. SureCare have helped in emergency situations and kept me updated of any concerns. The office staff respond quickly to phone calls and emails. A professional team with a very personal approach.
01 October 2024
I got in touch with SureCare in early September when it was clear my father was in need of much more help to manage the effects of his cancer. We received a very helpful response to our initial contact, which was followed by a friendly visit to assess Dad's needs. We then heard back very promptly with some options and we took the option of having 2 carers living in to provide 24/7 care. They were both very well trained and personable, quickly forming a connection with Dad and us, also working well with the district nurse and community care team. The last 10 days of my father's life would have been unimaginably more difficult without these 2 carers. Instead, my family and I were able to spend time with him in ways that really counted. My thanks to everyone at SureCare for making this possible.
12 July 2024
SureCare have been very professional, helpful and caring throughout; the first phone call, assessment, visits and aftercare. This was a last-minute decision to have care for my mother whilst we were away, and something that we would definitely look to repeat in the future. Mum enjoyed the visits and found everyone to be friendly and helpful. Thank you!
31 May 2024
I can thoroughly recommend SureCare, they have been brilliant. My mum had been in a nursing home for two years but really wanted to come home. They helped us make this possible and the care she got was exceptional. Thanks to SureCare she spent the last few months of her life where she wanted to be. All the carers were lovely and helped us as a family at the end.
31 May 2024
Following several falls I totally lost my confidence. I used SureCare for the last couple of weeks and have received wonderful support which is really improving my confidence. I recommend them totally.
01 May 2024
SureCare are amazing. From the very start to the end of my husband’s care with SureCare, the staff went above and beyond. Not only did they help with my husband's needs, they helped with all aspects of general day-to-day jobs. They would help with housework, ironing, helped me to still be able to be a mum to my children as well as care for my husband. One of the staff even cooked us an evening meal. SureCare became part of our family through the time they spent caring for my husband. I couldn’t have looked after my husband at home without their help. I’ll always remember the SureCare team and have plenty of fond memories with the time we all spent together even though it was the most difficult time for myself and my family. Thank you SureCare.
16 April 2024
As a former manager of statutory social care service provision who now needs support myself, I cannot speak highly enough of the service provided to me by SureCare. Every carer who supports me is top-rate. They are incredibly caring, friendly, compassionate and empathetic. If I was still working, I would happily employ them all. Management and organisation are also first-class. Thank you for everything you do for me.
26 March 2024
Wonderful treatment from all my carers, feel as though they are part of my family. I look forward to them coming in to chat, always feel as if they have time for me. I have nothing but good words to say about them.
22 March 2024
Very good as they always turn up and complete any jobs I need doing. They are very chatty and pleasant.
15 March 2024
SureCare provides a great care package, the staff are understanding of our needs and go above and beyond. They keep us well informed at all times, and we as a family get great peace of mind knowing they are going into the home every day. We originally had fewer visits but after a hospital stay and and new assessment we increased the visits and SureCare were a great help in getting this set up.
14 March 2024
Staff were professional, caring and supportive. Respected our home and supported my poorly husband during his illness, treating him with great respect and bringing the outside world into him whilst he was bed-bound. I would recommend sure care 100%.
Latest Reviews for SureCare (Central Cheshire)
25 April 2025
I have found SureCare a fantastic company in their commitment to the clients. The carers are excellent, very cheerful and most importantly they listen to the clients requests, and match the care givers to the needs of their patients. I would not hesitate in recommending SureCare to anyone who needs I:I care. They are an amazing company and the only reason we are terminating the contact with them, is that we are leaving the area.
15 April 2025
I am so pleased I decided to use Surecare for my parents, it all came to be last August when my mum was discharged from hospital after being an inpatient for 3 weeks with pneumonia. She needed a bit extra care to start with, I rang up and asked for help with some care and they had it sorted immediately and started within about 4 days. They now come every night and stay over. Lovely girls and Mum and Dad think the world of them, they will do anything they want, help them get ready for bed and stay over night in case they are needed in the night and they are there to help them get dressed in a morning and get breakfast, they couldn't manage without them it is the same two girls that do the nights between them do there is continuity. If anyone is looking for any care I fully recommend Surecare for their efficiency and professionalism!
31 March 2025
SureCare has been providing daily care for my mother over the past six months and assisting my father with various tasks since January. The team consistently delivers exceptional care, demonstrating professionalism, compassion, and dedication. They always ensure my parents' comfort and well-being, offering personalised attention and clear communication that truly make a difference. I highly recommend SureCare for their outstanding service and commitment.
06 March 2025
I regularly travel all over the country for work and being physically disabled, I have to arrange care in hotels everywhere I go. I'm so glad I found SureCare. The service has been excellent, the carers are friendly and reliable which is critical for my work. They are always able to provide care when I stay in the area. The office staff have really helped by setting me up with other SureCare agencies around the country which enables me to expand my work. A really excellent service, I would definitely recommend SureCare Central Cheshire.
10 December 2024
So far I have no complaints. The carers do everything I ask. They never complain - always helpful and polite.
29 November 2024
Have found the carers friendly and helpful and happy to do any tasks I ask of them.
11 November 2024
I have found all carers extremely confident and knowledgeable in all they do and with kindness and concern. Their concern and kindness towards me have been stimulating and rewarding.
07 November 2024
SureCare has been visiting my Father daily for 18 months now and offers an invaluable service. They are always polite and professional and I can thoroughly recommend their staff and services. Communication from them with scheduling times etc. is first class.
24 October 2024
Superb carers who are friendly, have a lot of patience and a professional approach. My mother is seen four times a week and my mother looks forward to the carer's visit. The staff are kind and courteous.
24 October 2024
Following a poor experience with a previous care provider I reached out to SureCare in June 2024 to help ensure that my parents be able to return home safely after respite care. SureCare responded quickly and efficiently to draw up care plans to facilitate the move home. The carers all show patience, empathy and professionalism in their support of Mum and Dad. As their needs have increased SureCare have ensured the necessary support has been forthcoming. SureCare have helped in emergency situations and kept me updated of any concerns. The office staff respond quickly to phone calls and emails. A professional team with a very personal approach.
01 October 2024
I got in touch with SureCare in early September when it was clear my father was in need of much more help to manage the effects of his cancer. We received a very helpful response to our initial contact, which was followed by a friendly visit to assess Dad's needs. We then heard back very promptly with some options and we took the option of having 2 carers living in to provide 24/7 care. They were both very well trained and personable, quickly forming a connection with Dad and us, also working well with the district nurse and community care team. The last 10 days of my father's life would have been unimaginably more difficult without these 2 carers. Instead, my family and I were able to spend time with him in ways that really counted. My thanks to everyone at SureCare for making this possible.
12 July 2024
SureCare have been very professional, helpful and caring throughout; the first phone call, assessment, visits and aftercare. This was a last-minute decision to have care for my mother whilst we were away, and something that we would definitely look to repeat in the future. Mum enjoyed the visits and found everyone to be friendly and helpful. Thank you!
31 May 2024
I can thoroughly recommend SureCare, they have been brilliant. My mum had been in a nursing home for two years but really wanted to come home. They helped us make this possible and the care she got was exceptional. Thanks to SureCare she spent the last few months of her life where she wanted to be. All the carers were lovely and helped us as a family at the end.
31 May 2024
Following several falls I totally lost my confidence. I used SureCare for the last couple of weeks and have received wonderful support which is really improving my confidence. I recommend them totally.
01 May 2024
SureCare are amazing. From the very start to the end of my husband’s care with SureCare, the staff went above and beyond. Not only did they help with my husband's needs, they helped with all aspects of general day-to-day jobs. They would help with housework, ironing, helped me to still be able to be a mum to my children as well as care for my husband. One of the staff even cooked us an evening meal. SureCare became part of our family through the time they spent caring for my husband. I couldn’t have looked after my husband at home without their help. I’ll always remember the SureCare team and have plenty of fond memories with the time we all spent together even though it was the most difficult time for myself and my family. Thank you SureCare.
16 April 2024
As a former manager of statutory social care service provision who now needs support myself, I cannot speak highly enough of the service provided to me by SureCare. Every carer who supports me is top-rate. They are incredibly caring, friendly, compassionate and empathetic. If I was still working, I would happily employ them all. Management and organisation are also first-class. Thank you for everything you do for me.
26 March 2024
Wonderful treatment from all my carers, feel as though they are part of my family. I look forward to them coming in to chat, always feel as if they have time for me. I have nothing but good words to say about them.
22 March 2024
Very good as they always turn up and complete any jobs I need doing. They are very chatty and pleasant.
15 March 2024
SureCare provides a great care package, the staff are understanding of our needs and go above and beyond. They keep us well informed at all times, and we as a family get great peace of mind knowing they are going into the home every day. We originally had fewer visits but after a hospital stay and and new assessment we increased the visits and SureCare were a great help in getting this set up.
14 March 2024
Staff were professional, caring and supportive. Respected our home and supported my poorly husband during his illness, treating him with great respect and bringing the outside world into him whilst he was bed-bound. I would recommend sure care 100%.