Unit 1, Grange Farm Business Park, Sandy Lane, Shedfield, Southampton, SO32 2HD
View Full Details of Bluebird Care FarehamOur aunt who has Alzheimer's has had care and support from Bluebird Care Fareham since November 2024. We are so pleased that she is now reliably getting her medication (including one for Alzheimer's), meals, the house is clean and tidy and she is able to get into a made bed each night, which all just gives her back her dignity. The care team are all very kind and caring, and have a genuine interest in her wellbeing. The office team are professional, understanding, kind and nothing is too much trouble. We feel so reassured that she is seeing people every day which not only really helps her mood, but also means we know she is safe. She and I get a weekly schedule of all her visits so I can coordinate a food shop delivery when one of the team are with her to help put it all away. Her support needs have already increased and will again as time goes on, but we as a family are confident that will be well cared for.
Bluebird Care has been looking after my mum for a few months now. Mum was reluctant to have carers come to her home but she has taken to all the carers that visit her, saying how helpful and caring they are and now looks forward to their visits. The Fareham team are very accommodating and will arrange extra visits at short notice. I feel much happier knowing that Mum is getting company and a good start to her day, I would happily recommend their services to anyone looking for care for their loved ones.
The carer is the sixth carer for our Mother due to Mum having quite a determined personality. She is amazing as mum sees her as part of the family even saying love you before she goes to bed. Sit-in carers, the manager and staff have all listened to the family and as a result, Mum is content and happy in her own home. Thank you.
Bluebird Care has been looking after my close friend for three years now with increasing extra attention required. They always show thought and comfort for the client. The staff are considerate, efficient and reliable. Nothing is ever too much trouble. The Fareham branch is well-managed and responds to any requests for extra help on short notice. I have no hesitation in recommending their services.
Always treated cheerfully by the carers. They treat me with dignity. I am very happy with all of them and the service I receive.
Overall service is very good. Your care workers are caring, respectful, cheerful and reliable. I would have given a 5-star rating if it wasn’t for the fact that yesterday I was informed that your notice of cancellation of a visit is changing from 48 hours to 28 days in October, even if the client has been admitted to hospital. One of the main reasons we use Bluebird is the flexibility we have with the 48-hour cancellation period. I am very disappointed with the change in your terms and conditions.
Bluebird Care Fareham offer a great domiciliary care service. It's reassuring to know that Mum can stay in her own home and be kept well, safe and happy with regular visits from carers, giving the family peace of mind. The management team are easy to contact and more than helpful when issues arise and sort problems quickly. The visiting care staff are a very special group of people who all work really hard and often long hours. I have found them to be kind, patient and friendly with Mum and also pretty punctual, thorough and efficient. Staff turnover does seem to be an issue but apparently quite usual in this line of work and recently under very difficult circumstances. None of this has affected the quality of Care Mum has received throughout and to date. I would highly recommend using Bluebird Care Fareham.
I have been very satisfied with all the care that my husband has received. They are all cheerful and friendly and willing. When I have had to change the timing this has been done efficiently. My husband has enjoyed all the activities that have been provided. I am very grateful for all their support.
Thanks to all the carers that support mum each day and all the work they do which is above and beyond which really helps take some of the pressure off of me. The communication with Blue Bird is good however I was slightly surprised not to be formally notified that there was a new care supervisor.
The care that is provided is exemplary, always carried out with a smile and a cheery word. The visits are carried out with care, consideration and professionalism, nothing is ever too much. The visits have become something to look forward to.
Our aunt who has Alzheimer's has had care and support from Bluebird Care Fareham since November 2024. We are so pleased that she is now reliably getting her medication (including one for Alzheimer's), meals, the house is clean and tidy and she is able to get into a made bed each night, which all just gives her back her dignity. The care team are all very kind and caring, and have a genuine interest in her wellbeing. The office team are professional, understanding, kind and nothing is too much trouble. We feel so reassured that she is seeing people every day which not only really helps her mood, but also means we know she is safe. She and I get a weekly schedule of all her visits so I can coordinate a food shop delivery when one of the team are with her to help put it all away. Her support needs have already increased and will again as time goes on, but we as a family are confident that will be well cared for.
Bluebird Care has been looking after my mum for a few months now. Mum was reluctant to have carers come to her home but she has taken to all the carers that visit her, saying how helpful and caring they are and now looks forward to their visits. The Fareham team are very accommodating and will arrange extra visits at short notice. I feel much happier knowing that Mum is getting company and a good start to her day, I would happily recommend their services to anyone looking for care for their loved ones.
The carer is the sixth carer for our Mother due to Mum having quite a determined personality. She is amazing as mum sees her as part of the family even saying love you before she goes to bed. Sit-in carers, the manager and staff have all listened to the family and as a result, Mum is content and happy in her own home. Thank you.
Bluebird Care has been looking after my close friend for three years now with increasing extra attention required. They always show thought and comfort for the client. The staff are considerate, efficient and reliable. Nothing is ever too much trouble. The Fareham branch is well-managed and responds to any requests for extra help on short notice. I have no hesitation in recommending their services.
Always treated cheerfully by the carers. They treat me with dignity. I am very happy with all of them and the service I receive.
Overall service is very good. Your care workers are caring, respectful, cheerful and reliable. I would have given a 5-star rating if it wasn’t for the fact that yesterday I was informed that your notice of cancellation of a visit is changing from 48 hours to 28 days in October, even if the client has been admitted to hospital. One of the main reasons we use Bluebird is the flexibility we have with the 48-hour cancellation period. I am very disappointed with the change in your terms and conditions.
Bluebird Care Fareham offer a great domiciliary care service. It's reassuring to know that Mum can stay in her own home and be kept well, safe and happy with regular visits from carers, giving the family peace of mind. The management team are easy to contact and more than helpful when issues arise and sort problems quickly. The visiting care staff are a very special group of people who all work really hard and often long hours. I have found them to be kind, patient and friendly with Mum and also pretty punctual, thorough and efficient. Staff turnover does seem to be an issue but apparently quite usual in this line of work and recently under very difficult circumstances. None of this has affected the quality of Care Mum has received throughout and to date. I would highly recommend using Bluebird Care Fareham.
I have been very satisfied with all the care that my husband has received. They are all cheerful and friendly and willing. When I have had to change the timing this has been done efficiently. My husband has enjoyed all the activities that have been provided. I am very grateful for all their support.
Thanks to all the carers that support mum each day and all the work they do which is above and beyond which really helps take some of the pressure off of me. The communication with Blue Bird is good however I was slightly surprised not to be formally notified that there was a new care supervisor.
The care that is provided is exemplary, always carried out with a smile and a cheery word. The visits are carried out with care, consideration and professionalism, nothing is ever too much. The visits have become something to look forward to.