Submit a Review for Helping Hands Home Care (Basildon)
Unit 11, The Willows Shopping Centre, Wickford, SS12 0RA
View Full Details of Helping Hands Home Care (Basildon)Latest Reviews for Helping Hands Home Care (Basildon)
22 August 2023
After a very tricky time with my mum of 91 returning home from hospital, I met with a staff member from Helping Hands who helped us assess what my mum needed and what they could help her with in order for her to stay at home. My mum now has three visits a day and the carers provide all the support she needs, cooking nourishing meals, helping with household chores and just as importantly spending a bit of time with her for a chat. We had previously not had a great experience with a care company but Helping Hands have exceeded everything we had wanted. I would definitely recommend them for care at home.
22 August 2023
My mother is currently a client of Helping Hands and is receiving a continuous morning care service and recently a lunch time service too. As she is now managing to do more for herself, we have suspended the lunch time service. However, I know that if we find my mother declining or unwell, that we can reinstate further services. All the carers have been respectful and extremely helpful. They include my mother in all aspects of the care they are giving. If there are any problems, they alert both the office and subsequently me or my sister. Being able to view my mother's service, on the portal, gives us peace of mind and is extremely helpful when speaking to my mother as we sometimes need clarity. I can contact the Branch Care Manager and all the staff, at the local office and know that I will receive a sympathetic ear and happy to discuss any adjustments with my mother's care. I can highly recommend them.
Latest Reviews for Helping Hands Home Care (Basildon)
22 August 2023
After a very tricky time with my mum of 91 returning home from hospital, I met with a staff member from Helping Hands who helped us assess what my mum needed and what they could help her with in order for her to stay at home. My mum now has three visits a day and the carers provide all the support she needs, cooking nourishing meals, helping with household chores and just as importantly spending a bit of time with her for a chat. We had previously not had a great experience with a care company but Helping Hands have exceeded everything we had wanted. I would definitely recommend them for care at home.
22 August 2023
My mother is currently a client of Helping Hands and is receiving a continuous morning care service and recently a lunch time service too. As she is now managing to do more for herself, we have suspended the lunch time service. However, I know that if we find my mother declining or unwell, that we can reinstate further services. All the carers have been respectful and extremely helpful. They include my mother in all aspects of the care they are giving. If there are any problems, they alert both the office and subsequently me or my sister. Being able to view my mother's service, on the portal, gives us peace of mind and is extremely helpful when speaking to my mother as we sometimes need clarity. I can contact the Branch Care Manager and all the staff, at the local office and know that I will receive a sympathetic ear and happy to discuss any adjustments with my mother's care. I can highly recommend them.