Submit a Review for Second to None Care Ltd
St John's Road, Meadowfield Industrial Estate, Durham, DH7 8TB
View Full Details of Second to None Care LtdLatest Reviews for Second to None Care Ltd
20 March 2025
I can't praise the staff at Second to None enough. When we had the storm at the end of January, my mum in law was left with no electricity, which meant no means of keeping warm or having hot food/drinks. After contacting the care company on their out of hours number and explaining the situation to them, measures were instantly put in place to ensure that my mum in law was kept warm and safe. The carers went above and beyond, ensuring she had hot water bottles, which were regularly refilled, and hot soup and drinks. We can not thank them enough for what they did that day. The service they provided and continue to provide is as the name says Second to None. It's made a huge difference to all of us knowing that my mum in law is receiving the care she deserves from a company we can rely on, and that actually cares. Five stars. Well done to the team, especially those covering Langley Park.
14 March 2025
Generally the staff attend close to the. time allocated. We have had no problems over the years they have attended..as in all occupations there are some staff go that extra mile. We hope this continues in the same way.
06 February 2025
During a very difficult time, we found every aspect of care from staff extremely comforting in all their practical tasks which were carried out with compassion and efficiency. We would have no hesitation in recommending your company as a service provider.
06 February 2025
Second to None has been very helpful in the care of my wife after her partial hip replacement and broken right femur in August. Getting my wife home in December ready for Xmas was very good and the support Second to None has given is priceless. They show a good understanding of her needs and are always bright and happy and raise her spirits even on these cold winter days. Keep up the good work it helps greatly.
18 November 2024
I am so pleased I found Second To None Care. All of the staff are very friendly and go out of their way to help even at last minute notice. They are very punctual and always make Dad feel at ease as he has dementia and can be confused at times. I would highly recommend this company to anyone looking for care.
11 November 2024
Kind, responsive, effective, thoughtful care - My very frail and highly disabled mother has moved house very recently and begun to be looked after by Second to None Care. The management, office team, care co-ordinator and carers all have been excellent. They've been keen to listen and find out my mum's individual needs, and to provide kind, responsive, effective and thoughtful care for her from day one. We've been very reassured by this excellent start, and we are very grateful.
05 September 2024
Very responsive team leader who is always polite, courteous and willing to help. Very quick to respond to phone calls or emails. A nice group of staff who support my relative.
23 August 2024
I would like to thank all of the staff for the care and support they gave my Grandma in the last weeks of her life. Towards the end Grandma couldn't communicate very well and slept a lot, the carers took time to speak to her and explain what they were doing even if she could not respond. There were several occasions where we had to ring and see if they could come earlier than planned and they always did their best to get there as soon as possible. Thank you again to all of the staff at second to none for their patience, help and support not only for my grandma but for us as a family as well.
20 May 2024
Very satisfactory. My carer is very good, I'm always pleased to see him. Much appreciated.
16 May 2024
Very happy with the care.
14 May 2024
I can't tell you how worried and apprehensive my elderly neighbour was about having carers at first, but the genuine caring and friendly approach of every carer helped her to make the transition as easily as possible. A year in and my neighbour is settled and content, she has routine and structure to her week, and really looks forward to her visits, especially her outings! And I have peace of mind she is cared for and happy. The office staff always take the time to continually adapt her care plan, as my neighbour's needs change, and nothing is ever too much trouble, thank you all so much from us both.
03 May 2024
All carers are very helpful, always very approachable and they will ask if there is anything more they can do to help me. They also help me with small jobs like putting bin bags in bins etc. This helps me be more safe from falls. The care is of the highest standard, from the carers to office. Nothing is too much for them.
03 May 2024
All carers provide the help required to allow for my dad to continue with an independent lifestyle, making food available, maintaining personal hygiene and ensuring all medication is administered, prompting when renewals required. All done with great empathy and cheerful manner. Thank you.
25 April 2024
Caring and compassionate company. Helps with all our needs, carers are excellent, always cheerful and very helpful. Going above and beyond our expectations. Always reliable. Would highly recommend if looking for care for a loved one.
17 April 2024
Staff arrive not on time to give tablets. Later on, night, 10 pm when they are normally there at 8:30, they don't have time to travel from A-B. The staff are really good but management leave a lot to be desired. On the whole, not bad just need more time. Telling them 4 hours apart for tablets, they are having to give them to me too early.
22 January 2024
At the most challenging and harrowing time in my mother-in-law's life, Second to None Care have provided the very best supportive care. Nothing is too much trouble! The owner and her carers are receptive and responsive to her needs. My mother-in-law so looks forward to their visits. The care package is comprehensive and has been adapted, at short notice, to meet her changing needs. The carers are caring, professional, very friendly and apply themselves to her needs, from entering her home to the point that they leave her. This support provides great comfort and assurance to her family. It enables us to visit and support her, knowing that we have a service, that complements our love and care. It has seamlessly adjusted in response to her changing complex needs. We feel truly blessed!
31 May 2023
The carers are fabulous. They treat us well; they are some of the best around. I'm not sure you could get better - they are all really nice and supportive and do their job to the full and go sometimes above and beyond - so appreciated.
26 May 2023
Second to None Care is very helpful and responsive. The carers are conscientious and kind. They have helped my mother stay in her home rather than going into care. It is reassuring to know they are there.
24 May 2023
Friendly, caring staff look after my dad well. Always take time to have a little chat with him. They try to make him varied meals, and they make sure he takes his medication when required. If there are any problems, they ring me.
22 May 2023
I couldn't ask for a better company. All staff and management cannot do enough for me.
Latest Reviews for Second to None Care Ltd
20 March 2025
I can't praise the staff at Second to None enough. When we had the storm at the end of January, my mum in law was left with no electricity, which meant no means of keeping warm or having hot food/drinks. After contacting the care company on their out of hours number and explaining the situation to them, measures were instantly put in place to ensure that my mum in law was kept warm and safe. The carers went above and beyond, ensuring she had hot water bottles, which were regularly refilled, and hot soup and drinks. We can not thank them enough for what they did that day. The service they provided and continue to provide is as the name says Second to None. It's made a huge difference to all of us knowing that my mum in law is receiving the care she deserves from a company we can rely on, and that actually cares. Five stars. Well done to the team, especially those covering Langley Park.
14 March 2025
Generally the staff attend close to the. time allocated. We have had no problems over the years they have attended..as in all occupations there are some staff go that extra mile. We hope this continues in the same way.
06 February 2025
During a very difficult time, we found every aspect of care from staff extremely comforting in all their practical tasks which were carried out with compassion and efficiency. We would have no hesitation in recommending your company as a service provider.
06 February 2025
Second to None has been very helpful in the care of my wife after her partial hip replacement and broken right femur in August. Getting my wife home in December ready for Xmas was very good and the support Second to None has given is priceless. They show a good understanding of her needs and are always bright and happy and raise her spirits even on these cold winter days. Keep up the good work it helps greatly.
18 November 2024
I am so pleased I found Second To None Care. All of the staff are very friendly and go out of their way to help even at last minute notice. They are very punctual and always make Dad feel at ease as he has dementia and can be confused at times. I would highly recommend this company to anyone looking for care.
11 November 2024
Kind, responsive, effective, thoughtful care - My very frail and highly disabled mother has moved house very recently and begun to be looked after by Second to None Care. The management, office team, care co-ordinator and carers all have been excellent. They've been keen to listen and find out my mum's individual needs, and to provide kind, responsive, effective and thoughtful care for her from day one. We've been very reassured by this excellent start, and we are very grateful.
05 September 2024
Very responsive team leader who is always polite, courteous and willing to help. Very quick to respond to phone calls or emails. A nice group of staff who support my relative.
23 August 2024
I would like to thank all of the staff for the care and support they gave my Grandma in the last weeks of her life. Towards the end Grandma couldn't communicate very well and slept a lot, the carers took time to speak to her and explain what they were doing even if she could not respond. There were several occasions where we had to ring and see if they could come earlier than planned and they always did their best to get there as soon as possible. Thank you again to all of the staff at second to none for their patience, help and support not only for my grandma but for us as a family as well.
20 May 2024
Very satisfactory. My carer is very good, I'm always pleased to see him. Much appreciated.
16 May 2024
Very happy with the care.
14 May 2024
I can't tell you how worried and apprehensive my elderly neighbour was about having carers at first, but the genuine caring and friendly approach of every carer helped her to make the transition as easily as possible. A year in and my neighbour is settled and content, she has routine and structure to her week, and really looks forward to her visits, especially her outings! And I have peace of mind she is cared for and happy. The office staff always take the time to continually adapt her care plan, as my neighbour's needs change, and nothing is ever too much trouble, thank you all so much from us both.
03 May 2024
All carers are very helpful, always very approachable and they will ask if there is anything more they can do to help me. They also help me with small jobs like putting bin bags in bins etc. This helps me be more safe from falls. The care is of the highest standard, from the carers to office. Nothing is too much for them.
03 May 2024
All carers provide the help required to allow for my dad to continue with an independent lifestyle, making food available, maintaining personal hygiene and ensuring all medication is administered, prompting when renewals required. All done with great empathy and cheerful manner. Thank you.
25 April 2024
Caring and compassionate company. Helps with all our needs, carers are excellent, always cheerful and very helpful. Going above and beyond our expectations. Always reliable. Would highly recommend if looking for care for a loved one.
17 April 2024
Staff arrive not on time to give tablets. Later on, night, 10 pm when they are normally there at 8:30, they don't have time to travel from A-B. The staff are really good but management leave a lot to be desired. On the whole, not bad just need more time. Telling them 4 hours apart for tablets, they are having to give them to me too early.
22 January 2024
At the most challenging and harrowing time in my mother-in-law's life, Second to None Care have provided the very best supportive care. Nothing is too much trouble! The owner and her carers are receptive and responsive to her needs. My mother-in-law so looks forward to their visits. The care package is comprehensive and has been adapted, at short notice, to meet her changing needs. The carers are caring, professional, very friendly and apply themselves to her needs, from entering her home to the point that they leave her. This support provides great comfort and assurance to her family. It enables us to visit and support her, knowing that we have a service, that complements our love and care. It has seamlessly adjusted in response to her changing complex needs. We feel truly blessed!
31 May 2023
The carers are fabulous. They treat us well; they are some of the best around. I'm not sure you could get better - they are all really nice and supportive and do their job to the full and go sometimes above and beyond - so appreciated.
26 May 2023
Second to None Care is very helpful and responsive. The carers are conscientious and kind. They have helped my mother stay in her home rather than going into care. It is reassuring to know they are there.
24 May 2023
Friendly, caring staff look after my dad well. Always take time to have a little chat with him. They try to make him varied meals, and they make sure he takes his medication when required. If there are any problems, they ring me.
22 May 2023
I couldn't ask for a better company. All staff and management cannot do enough for me.