Submit a Review for Kinect Services Ltd
9 Totman Close, Rayleigh, SS6 7UZ
View Full Details of Kinect Services LtdLatest Reviews for Kinect Services Ltd
14 November 2024
We have had Kinect Services since February, and nearly the same carer since April. My husband is treated with the upmost respect at all times, from his main carer and all the carers, who work on the day off. My husband looks forward to his carer coming every day, and they have become good friends. Nothing is too much for anyone. As my husband has dementia, it's so vital to him to have the same carers as much as he can, and I thank the Office team for doing this. There is Iaughter at times, and lots of chat throughout each visit. The visits are always on time, and if running late or much earlier than the App, I will get a phone call to let me know. I didn't know how much of a help it would be to me, especially in the morning. We are very happy with the service we have from Kinect. Thank you to all.
15 October 2024
Very pleased with the care my wife receives. The carers treat my wife with dignity and respect and always have a chat throughout the visit with much laughter (which tells me everything is ok). Staff usually on time, but if going to be late phone to let us know roughly what time they will be with us. Office staff very helpful if we need to change time of visit and are usually able to accommodate our request where possible. We are pleased with the service we receive from Kinect.
12 October 2022
On the whole, there has been a good level of care with the majority of staff caring and dedicated.
12 October 2022
I am very pleased with the schedule we have and that they keep to time. The carers themselves are smart, courteous and accommodating to other needs, and taking time to learn about the wider family. They are observant and always alert us to other needs such as calling the district nurse when needed. The office staff are also very understanding and try to accommodate our requests.
12 October 2022
The care is fantastic. All the carers are extremely caring and kind not only to my husband but also to me. They seem to know when I'm struggling and having a bad day. I feel like all the carers are now friends.
19 January 2021
The carers are very caring and supportive. If you have a problem the office staff sort it out straight away.
01 January 2021
My mother feels extremely confident in her carers and says they are more like her friends. They are competent, pleasant, caring and punctual and treat her with dignity. They report any concerns in the app so she can trust them and they prompt her to carry out her personal care and mental wellbeing. We would recommend them to anyone.
29 December 2020
Very pleased with the carers - they are always helpful and always ask what they can do as an alternative assistance if my husband is still sleeping. Only negative is the time of arrival which is always later than stated (other than at a weekend). Understand some flexibility required but frustrating if you have a prearranged appointment/journey.
10 December 2020
Very helpful.
11 November 2020
The carers come to my mothers home four times a day. They are always smart in appearance and have a wonderful way with her. They are kind patient and always respectful. They look after my mothers needs well. All the contact I have with them is always helpful and understanding. They are all very approachable. They work hard for sometimes very little thanks. I would recommend them to anyone that needs care. Well done Kinect Services.
15 June 2020
Overall care is good and friendly but more care should be taken not to damage client's property. For example, toilet seats and architraves, as we have experienced considerable damage.
14 January 2020
I was very reluctant to leave my mother in the care of a complete stranger due to mum having COPD, Epilepsy, Angina and Alzhiemers but the assessment done by Kinect gave me the confidence to give it a try. Glad I did because it gives mum and me a break from each other. The carer is a very caring and capable young girl who mum has taken to and more than happy in her company. I now have a few hours a week I can do something just for myself.
10 January 2020
Care staff visit my father four times a day. He looks forward to their visits. They are always very helpful, and nothing is too much trouble.
21 October 2019
I feel listened to, treated as a person and cared for. My carer is happy to do anything such as art or gardening and is always happy to make food and drink.
Latest Reviews for Kinect Services Ltd
14 November 2024
We have had Kinect Services since February, and nearly the same carer since April. My husband is treated with the upmost respect at all times, from his main carer and all the carers, who work on the day off. My husband looks forward to his carer coming every day, and they have become good friends. Nothing is too much for anyone. As my husband has dementia, it's so vital to him to have the same carers as much as he can, and I thank the Office team for doing this. There is Iaughter at times, and lots of chat throughout each visit. The visits are always on time, and if running late or much earlier than the App, I will get a phone call to let me know. I didn't know how much of a help it would be to me, especially in the morning. We are very happy with the service we have from Kinect. Thank you to all.
15 October 2024
Very pleased with the care my wife receives. The carers treat my wife with dignity and respect and always have a chat throughout the visit with much laughter (which tells me everything is ok). Staff usually on time, but if going to be late phone to let us know roughly what time they will be with us. Office staff very helpful if we need to change time of visit and are usually able to accommodate our request where possible. We are pleased with the service we receive from Kinect.
12 October 2022
On the whole, there has been a good level of care with the majority of staff caring and dedicated.
12 October 2022
I am very pleased with the schedule we have and that they keep to time. The carers themselves are smart, courteous and accommodating to other needs, and taking time to learn about the wider family. They are observant and always alert us to other needs such as calling the district nurse when needed. The office staff are also very understanding and try to accommodate our requests.
12 October 2022
The care is fantastic. All the carers are extremely caring and kind not only to my husband but also to me. They seem to know when I'm struggling and having a bad day. I feel like all the carers are now friends.
19 January 2021
The carers are very caring and supportive. If you have a problem the office staff sort it out straight away.
01 January 2021
My mother feels extremely confident in her carers and says they are more like her friends. They are competent, pleasant, caring and punctual and treat her with dignity. They report any concerns in the app so she can trust them and they prompt her to carry out her personal care and mental wellbeing. We would recommend them to anyone.
29 December 2020
Very pleased with the carers - they are always helpful and always ask what they can do as an alternative assistance if my husband is still sleeping. Only negative is the time of arrival which is always later than stated (other than at a weekend). Understand some flexibility required but frustrating if you have a prearranged appointment/journey.
10 December 2020
Very helpful.
11 November 2020
The carers come to my mothers home four times a day. They are always smart in appearance and have a wonderful way with her. They are kind patient and always respectful. They look after my mothers needs well. All the contact I have with them is always helpful and understanding. They are all very approachable. They work hard for sometimes very little thanks. I would recommend them to anyone that needs care. Well done Kinect Services.
15 June 2020
Overall care is good and friendly but more care should be taken not to damage client's property. For example, toilet seats and architraves, as we have experienced considerable damage.
14 January 2020
I was very reluctant to leave my mother in the care of a complete stranger due to mum having COPD, Epilepsy, Angina and Alzhiemers but the assessment done by Kinect gave me the confidence to give it a try. Glad I did because it gives mum and me a break from each other. The carer is a very caring and capable young girl who mum has taken to and more than happy in her company. I now have a few hours a week I can do something just for myself.
10 January 2020
Care staff visit my father four times a day. He looks forward to their visits. They are always very helpful, and nothing is too much trouble.
21 October 2019
I feel listened to, treated as a person and cared for. My carer is happy to do anything such as art or gardening and is always happy to make food and drink.