Submit a Review for Helping Hands Home Care (Bath)
Station House West, Ashley Avenue, Bath, BA1 3DS
View Full Details of Helping Hands Home Care (Bath)Latest Reviews for Helping Hands Home Care (Bath)
17 March 2025
We have been extremely pleased with the care provided by Helping Hands. The caregivers are compassionate, skilled, and truly dedicated to the well-being of our loved one. Their personalised approach and excellent communication from the branch staff have made a significant positive impact on our family. We highly recommend their services for anyone in need of reliable and empathetic care.
20 February 2025
As we live a fair distance from our mother, we can't visit as often as we would like. We have someone come in the morning to give her her meds and perform day-to-day tasks for her. The care and kindness that has been shown by Helping Hands has been exemplary.
13 February 2025
The lead carer has been nothing short of kind, supportive, professional, authentic in her care for my mother. In addition Helping Hands have been organised, extremely well managed , they are responsive to queries, provide sound advice and have helped me cope and adjust to very new and stressful circumstances which I have massively appreciated, thank you all.
09 January 2025
Dad's been having carer help for around 6 months which takes the stress away from mum. A great group of people, friendly and helpful, you get a phone call if they're having to find a replacement or if a carer has gone sick, which is helpful.
19 November 2020
Helping Hands took over the care of my mum after the reablement team. The transition was smooth and the management team were very professional, creating a care plan which was suitable and allowed my mum still to feel that she had her independence, dignity and that she feels safe. The carers themselves I cannot thank enough. They genuinely care and nothing has been any trouble. They are very flexible and really practical in coming up with solutions for things my mum has found difficult.
18 November 2020
Good. The girls come only in the evening. They are cheerful, able to think for themselves and caring.
07 September 2020
I was very pleased to use Helping Hands to support my mother. They were very flexible and adaptable, and I would not hesitate to use them again. We asked them to provide additional afternoon support which they were very happy to do - without them, the whole care arrangement for my Ma would have failed.
03 August 2020
I have been P O A for a very independent elderly neighbour who we have been looking after for many years. However, his sight was failing and he developed a few other problems. When the virus caused us all to go into lockdown it meant that quite a few people that had been helping him remain independent had to go into isolation including myself and my husband. I had heard good reports of Helping Hands so I contacted them and straight away they responded to my request and put in place exactly what we needed. They have always responded promptly to any request which has been so reassuring. One of the things I liked about them was their concerns for the elderly gentleman and were able to give helpful advice. I would have no hesitation to recommend them to anyone who is needing care and I am grateful for their support at a very difficult time. The elderly gentleman has now gone into a care home.
29 May 2020
Helping Hands have been looking after my mother for almost 2 years now. They have been wonderful in every way. Every carer has been lovely to her. They are kind and competent and I have had every confidence in them. I have absolutely no complaints at all and would wholeheartedly recommend to anyone needing care.
15 May 2020
Brilliant service from all the team. Always cheerful, helpful and have a "no problem" attitude. Very kind and caring office team who have been very flexible to our needs.
15 May 2020
Staff always arrived on time, with a cheerful approach. All staff caring and gentle, talking to my husband, and explaining what they are going to do next. I cannot thank you enough for all the care you gave to my dear husband. Dying in good hands in a friendly environment.
15 May 2020
Carers were compassionate, supportive, professional, and extremely caring, treating my Dad with dignity and concern. Supporting us through a very difficult period with sensitivity and calm competence.
Latest Reviews for Helping Hands Home Care (Bath)
17 March 2025
We have been extremely pleased with the care provided by Helping Hands. The caregivers are compassionate, skilled, and truly dedicated to the well-being of our loved one. Their personalised approach and excellent communication from the branch staff have made a significant positive impact on our family. We highly recommend their services for anyone in need of reliable and empathetic care.
20 February 2025
As we live a fair distance from our mother, we can't visit as often as we would like. We have someone come in the morning to give her her meds and perform day-to-day tasks for her. The care and kindness that has been shown by Helping Hands has been exemplary.
13 February 2025
The lead carer has been nothing short of kind, supportive, professional, authentic in her care for my mother. In addition Helping Hands have been organised, extremely well managed , they are responsive to queries, provide sound advice and have helped me cope and adjust to very new and stressful circumstances which I have massively appreciated, thank you all.
09 January 2025
Dad's been having carer help for around 6 months which takes the stress away from mum. A great group of people, friendly and helpful, you get a phone call if they're having to find a replacement or if a carer has gone sick, which is helpful.
19 November 2020
Helping Hands took over the care of my mum after the reablement team. The transition was smooth and the management team were very professional, creating a care plan which was suitable and allowed my mum still to feel that she had her independence, dignity and that she feels safe. The carers themselves I cannot thank enough. They genuinely care and nothing has been any trouble. They are very flexible and really practical in coming up with solutions for things my mum has found difficult.
18 November 2020
Good. The girls come only in the evening. They are cheerful, able to think for themselves and caring.
07 September 2020
I was very pleased to use Helping Hands to support my mother. They were very flexible and adaptable, and I would not hesitate to use them again. We asked them to provide additional afternoon support which they were very happy to do - without them, the whole care arrangement for my Ma would have failed.
03 August 2020
I have been P O A for a very independent elderly neighbour who we have been looking after for many years. However, his sight was failing and he developed a few other problems. When the virus caused us all to go into lockdown it meant that quite a few people that had been helping him remain independent had to go into isolation including myself and my husband. I had heard good reports of Helping Hands so I contacted them and straight away they responded to my request and put in place exactly what we needed. They have always responded promptly to any request which has been so reassuring. One of the things I liked about them was their concerns for the elderly gentleman and were able to give helpful advice. I would have no hesitation to recommend them to anyone who is needing care and I am grateful for their support at a very difficult time. The elderly gentleman has now gone into a care home.
29 May 2020
Helping Hands have been looking after my mother for almost 2 years now. They have been wonderful in every way. Every carer has been lovely to her. They are kind and competent and I have had every confidence in them. I have absolutely no complaints at all and would wholeheartedly recommend to anyone needing care.
15 May 2020
Brilliant service from all the team. Always cheerful, helpful and have a "no problem" attitude. Very kind and caring office team who have been very flexible to our needs.
15 May 2020
Staff always arrived on time, with a cheerful approach. All staff caring and gentle, talking to my husband, and explaining what they are going to do next. I cannot thank you enough for all the care you gave to my dear husband. Dying in good hands in a friendly environment.
15 May 2020
Carers were compassionate, supportive, professional, and extremely caring, treating my Dad with dignity and concern. Supporting us through a very difficult period with sensitivity and calm competence.