Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Pacific and Gold Ltd

stars
stars 27 June 2022
I would highly recommend this service. My Dad's carers are doing a fantastic job caring for my Dad, they are friendly, professional and punctual. They liaise appropriately and when necessary within the family and with other organisations to ensure our Dad gets the best care. The manager is reliably reachable and approachable when needed in any situation or to sort out anything.
Review from Sidi A (Daughter of Client/Service User)
stars
stars 28 April 2022
I am very comfortable with the care that is given to my uncle, my uncle is treated in a very professional manner and he is used to his carers and happy with the way he is treated. The carers are punctual, helpful very understanding and friendly, and I am fully satisfied with our home care provider.
Review from O U (Nephew of Client/Service User)
stars
stars 29 April 2021
The carers are doing a great job, a perfect job and I am very pleased with the company Pacific and Gold Ltd. They are very reliable and I would recommend Pacific and Gold Ltd company to anyone that needs their services.
Review from Nurudeen A (Client / Service User)