Submit a Review for Taunton Homecare Services Ltd
Prioryfield House, 20/21 Canon Street, Taunton, TA1 1SW
View Full Details of Taunton Homecare Services LtdLatest Reviews for Taunton Homecare Services Ltd
26 March 2025
Overall Taunton Homecare provides a good service . My needs are very well met. The carers do a good job, fairly consistently but occasionally forget some of the jobs I need doing and do need reminding. Sadly I find it frustrating that changes to timings are not always communicated .
26 March 2025
2 years ago mum started having Taunton Homecare .. The pink ladies , I really don't know what we would do with out them ,they are always there for mum , helping her each step of the way with kindness and consideration of her needs , from the carers to the office staff , nothing is to much trouble , Both mum and I really appreciate them all .
17 March 2025
I have found them to be very pleasant and caring people. Never a problem with booking and changing times even at very short notice and I have no hesitation in recommending them in all aspects of how they conduct their services.
17 March 2025
Taunton Homecare has helped us to take care of mum on a respite basis for almost a year. I live with her for most of the time but every couple of months, I return to my own home for 3 weeks or so. During this time the team visit her daily for an hour or so to check that she is okay and support her as needed. Mum is very happy with the support she is given and the kindness of all the carers who come in. When I unexpectedly had to stay away for a slightly longer time than expected, the team managers were very supportive and extended their time for us. We are happy with all aspects of your service. Thank you.
17 March 2025
We have not been as satisfied with your service for the last 5 months due to the transfer from the client folder updates on mums condition and the care received on a daily basis. To the new app/online updates of which we have never been able to access. Therefore leaving us unaware in knowing how mum is. Also over this period we have had to chase for a Rota covering the following week. We would however like to praise the actual Carers as they do a tremendous job which is a shame that your new online system is failing the overall experience.
18 February 2025
We have had Taunton Homecare for the past two years and I am very happy with the service I get, they are very friendly and efficient with what they have to do, sometimes they go over their allotted time, they always clean up after themselves. I would go as far as to say they are brilliant.
19 July 2023
I have been treated with the utmost dignity. Been offered good advice regarding my condition from all carers. Received very punctual home visits. Very happy with the service provided.
19 July 2023
What can I say, the visitors are fast becoming friends. All are so friendly (and efficient) and brighten up my day.
08 March 2023
My true and honest review. I had helped look after my parents who were in their nineties for many years until my own health required a period of convalescence. I thought that my brother and I were the only ones that could look after Mum and Dad and that any other carers wouldn't care to the same high standard we wanted to provide for our much-loved parents. I was very wrong. Back in September 2021, I was searching for help! I was worried about my cancer and the fact that Mum and Dad were unable to manage without considerable help. 1st November 21 was fast approaching, the date of my operation and the date that loving care was going to be considerably reduced. I was very worried. A medical friend told me of a small care company that became my pink gems. A care company that appreciated the needs of my parents. A meeting with the team principal set my mind at ease. We never looked back. Grateful thanks to all these special carers that continue their wonderful teamwork with us today.
09 January 2023
The staff are excellent in washing and dressing my husband Eric, and managing his catheter, which was inserted in November. They chat him up and make him more cheerful. It gives him somebody else to talk to besides me. The timekeeping is good and convenient for us, as any problems bring an immediate response from the manager or her deputy. I am glad of their help and advice.
25 November 2022
I am very happy with all that is done for me by this company. The carers are always pleasant and helpful.
03 May 2022
Very kind and caring and very gentle, will also do "things" for me and never leave before asking if anything else to do. Can't fault the carers or the company.
02 May 2022
We have received wonderful care from the carers at Taunton Homecare Services. As my father-in-law has dementia continuity of carer is of the utmost importance. I have been so impressed by the small team of regular carers that be been to deliver care to my father in law. They engage with him effectively with time and patience, ensuring all needs are met at each visit. We would highly recommend.
15 March 2022
Ever since I have been using this company, I have had nothing but good care and the most kindest of consideration. Nothing is too much trouble. The management is of the highest you can get. I would recommend them to anybody. They listen to how you feel and your needs very carefully.
22 February 2022
We have been lucky enough to have used this provider in the past, as well as now. We could not recommend them any more highly. The standard of care is of the highest quality and they exceed all normal expectations. Their professional care, kindness, respect and all aspects of their service is beyond reproach. We have no hesitation in recommending them to anyone. If you are able to retain their services, count yourself extremely fortunate.
03 February 2022
The quality of care you give to my cousin is excellent. I am impressed with your concern for his welfare and how you manage his special needs is outstanding. My cousin has found it difficult to accept carers, but you and your staff have worked hard to gain his trust and improve the quality of his life.
03 February 2022
An excellent company. All carers were friendly and treated my mum like she was their own Mum. They could not do enough for Mum and they were very reassuring to me as I lived an hour away from Mum.
03 February 2022
My father was very pleased with the service given. They always put his needs and wishes first.
27 January 2022
I found this homecare reliable, friendly and very caring to the patient. Caring with dignity and a friendly approach at all times. I would certainly give them 100% in everything they do.
14 January 2022
Taunton Homecare Services came to my rescue in early Jan 2021 after existing care arrangements for my Mum (who has dementia) had fallen apart. I called several homecare services without much luck but Taunton Homecare Services were responsive to questions, welcoming and provided easy to digest information about their services. They rapidly put a care plan and arrangements in place and over the past 11 months, have been able to ramp up care visits to meet Mum's changing needs. Being a smaller company, Mum has enjoyed a rota of a small number of carers. The carers, management and office team have been a pleasure to work with and have reduced the stress I felt in trying to care for Mum from afar.
Latest Reviews for Taunton Homecare Services Ltd
26 March 2025
Overall Taunton Homecare provides a good service . My needs are very well met. The carers do a good job, fairly consistently but occasionally forget some of the jobs I need doing and do need reminding. Sadly I find it frustrating that changes to timings are not always communicated .
26 March 2025
2 years ago mum started having Taunton Homecare .. The pink ladies , I really don't know what we would do with out them ,they are always there for mum , helping her each step of the way with kindness and consideration of her needs , from the carers to the office staff , nothing is to much trouble , Both mum and I really appreciate them all .
17 March 2025
I have found them to be very pleasant and caring people. Never a problem with booking and changing times even at very short notice and I have no hesitation in recommending them in all aspects of how they conduct their services.
17 March 2025
Taunton Homecare has helped us to take care of mum on a respite basis for almost a year. I live with her for most of the time but every couple of months, I return to my own home for 3 weeks or so. During this time the team visit her daily for an hour or so to check that she is okay and support her as needed. Mum is very happy with the support she is given and the kindness of all the carers who come in. When I unexpectedly had to stay away for a slightly longer time than expected, the team managers were very supportive and extended their time for us. We are happy with all aspects of your service. Thank you.
17 March 2025
We have not been as satisfied with your service for the last 5 months due to the transfer from the client folder updates on mums condition and the care received on a daily basis. To the new app/online updates of which we have never been able to access. Therefore leaving us unaware in knowing how mum is. Also over this period we have had to chase for a Rota covering the following week. We would however like to praise the actual Carers as they do a tremendous job which is a shame that your new online system is failing the overall experience.
18 February 2025
We have had Taunton Homecare for the past two years and I am very happy with the service I get, they are very friendly and efficient with what they have to do, sometimes they go over their allotted time, they always clean up after themselves. I would go as far as to say they are brilliant.
19 July 2023
I have been treated with the utmost dignity. Been offered good advice regarding my condition from all carers. Received very punctual home visits. Very happy with the service provided.
19 July 2023
What can I say, the visitors are fast becoming friends. All are so friendly (and efficient) and brighten up my day.
08 March 2023
My true and honest review. I had helped look after my parents who were in their nineties for many years until my own health required a period of convalescence. I thought that my brother and I were the only ones that could look after Mum and Dad and that any other carers wouldn't care to the same high standard we wanted to provide for our much-loved parents. I was very wrong. Back in September 2021, I was searching for help! I was worried about my cancer and the fact that Mum and Dad were unable to manage without considerable help. 1st November 21 was fast approaching, the date of my operation and the date that loving care was going to be considerably reduced. I was very worried. A medical friend told me of a small care company that became my pink gems. A care company that appreciated the needs of my parents. A meeting with the team principal set my mind at ease. We never looked back. Grateful thanks to all these special carers that continue their wonderful teamwork with us today.
09 January 2023
The staff are excellent in washing and dressing my husband Eric, and managing his catheter, which was inserted in November. They chat him up and make him more cheerful. It gives him somebody else to talk to besides me. The timekeeping is good and convenient for us, as any problems bring an immediate response from the manager or her deputy. I am glad of their help and advice.
25 November 2022
I am very happy with all that is done for me by this company. The carers are always pleasant and helpful.
03 May 2022
Very kind and caring and very gentle, will also do "things" for me and never leave before asking if anything else to do. Can't fault the carers or the company.
02 May 2022
We have received wonderful care from the carers at Taunton Homecare Services. As my father-in-law has dementia continuity of carer is of the utmost importance. I have been so impressed by the small team of regular carers that be been to deliver care to my father in law. They engage with him effectively with time and patience, ensuring all needs are met at each visit. We would highly recommend.
15 March 2022
Ever since I have been using this company, I have had nothing but good care and the most kindest of consideration. Nothing is too much trouble. The management is of the highest you can get. I would recommend them to anybody. They listen to how you feel and your needs very carefully.
22 February 2022
We have been lucky enough to have used this provider in the past, as well as now. We could not recommend them any more highly. The standard of care is of the highest quality and they exceed all normal expectations. Their professional care, kindness, respect and all aspects of their service is beyond reproach. We have no hesitation in recommending them to anyone. If you are able to retain their services, count yourself extremely fortunate.
03 February 2022
The quality of care you give to my cousin is excellent. I am impressed with your concern for his welfare and how you manage his special needs is outstanding. My cousin has found it difficult to accept carers, but you and your staff have worked hard to gain his trust and improve the quality of his life.
03 February 2022
An excellent company. All carers were friendly and treated my mum like she was their own Mum. They could not do enough for Mum and they were very reassuring to me as I lived an hour away from Mum.
03 February 2022
My father was very pleased with the service given. They always put his needs and wishes first.
27 January 2022
I found this homecare reliable, friendly and very caring to the patient. Caring with dignity and a friendly approach at all times. I would certainly give them 100% in everything they do.
14 January 2022
Taunton Homecare Services came to my rescue in early Jan 2021 after existing care arrangements for my Mum (who has dementia) had fallen apart. I called several homecare services without much luck but Taunton Homecare Services were responsive to questions, welcoming and provided easy to digest information about their services. They rapidly put a care plan and arrangements in place and over the past 11 months, have been able to ramp up care visits to meet Mum's changing needs. Being a smaller company, Mum has enjoyed a rota of a small number of carers. The carers, management and office team have been a pleasure to work with and have reduced the stress I felt in trying to care for Mum from afar.