Submit a Review for Westmorland Homecare (Wyre & Fylde)
Westmorland Homecare, 9A/9B Darwin Court, Bispham, Blackpool, FY2 0JN
View Full Details of Westmorland Homecare (Wyre & Fylde)Latest Reviews for Westmorland Homecare (Wyre & Fylde)
10 March 2025
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were very pleased with what they had heard and read.
04 November 2024
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
17 September 2024
I have found the staff to be very efficient and helpful and have no problems with the service provided.
11 September 2024
Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents' needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.
28 August 2024
We have had Westmorland Homecare support for just under 3 years and in that time Mum has received excellent care and support and has never been let down. 100% reliability and as a family we fully trust Westmorland Care. It is hard to allow carers in to look after a relative, but we need not have worried. Mum enjoys the visits from her carers and sees them as friends. Thank you Westmorland Homecare.
13 August 2024
My neighbour/friend has been using Westmorland since 2019. As my friend's health deteriorated, I saw the carers more regularly, doing different things like taking her out. Previously, she had been doing things independently but was unable. The carers were so friendly; my friend enjoyed her time out with them. They arranged birthday parties for her and all the carers attended. I even got asked to go. She went to social events, and the impact it had on my friend was incredible. She had no local family, the only people she got to see were myself and the carers. She couldn't wait for their visits. I have put this review on because you hear many bad stories about care. I have heard many from other friends, but the ladies here always seemed cheerful and happy to help. One even assisted me in taking some shopping into my house. My friend sadly passed away at the age of 100, and all the carers attended her funeral, which I thought was such a lovely touch. They sure gave her something to smile about in her last years.
13 August 2024
We have been very pleased with the level of care given by our team members. They have all shown my partner kindness, respect and patience and in turn, he has been appreciative of their attention and has enjoyed their visits.
13 August 2024
All carers and company are excellent.
12 August 2024
I am very pleased with the service I receive from Westmorland Homecare. The Health Care assistants are always helpful and friendly, in fact, I regard them more as friends than carers. They never allow their own problems to encroach on their attention to clients. Occasionally, unforeseen circumstances mean last-minute changes but they always deal with this calmly and efficiently. The staff are excellent in their efforts to ensure clients receive the carers they prefer and are most familiar with - not always an easy task. Yes, I am most satisfied.
08 August 2024
We are very happy with Westmorland and all the carers that attend my father. They are always very friendly, polite and professional and will go the extra mile. Thank you.
29 July 2024
Very professional and reliable. They regularly review Mum's care plan with the family and ensure it is followed by the carers. On each visit, my mum is treated with respect, she doesn't have mental capacity so it is important her carers are people we trust supported by a competent management team.
15 April 2024
I know mum is in safe hands which is reassuring as I can't be with her all the time. She is treated with kindness and respect always. She feels safe in their company. Being especially supportive as my mum's dementia progresses. I'm very happy with the carriers, support care and administration staff. Thank you.
15 April 2024
The staff have been so wonderful with both Mum and Dad. The manager has been very helpful and all the staff I have spoken to have been great. The carers visit three times a day and provide the assistance needed for personal care and other domestic needs. Any requests or changes to the routine are quickly implemented. The regular reviews help to ensure that all my parent's requirements are accommodated. I would recommend the company to anyone requiring care at home.
18 March 2024
I have MS and Westmorland have been looking after me for nearly the last five years now. The care I've received has been amazing. The carers are always are of any changes in my personal care and there seems to be excellent communication between them regarding such things. The company does its best to provide the same small team for me and the times that suit me. The carers are all so lovely and become friends. My husband and I are very grateful for such high standards.
20 February 2024
Very satisfied! great care and support team.
30 January 2024
Westmoreland Homecare offers a great service and have provided top-quality service.
29 January 2024
Although over a short term, I was extremely impressed with your preparation and ability to put into place and execute a care package for my elderly parents. We have unfortunately had to place them in a care home for their safety. I found that all the carers who attended to my parents treated my parents with dignity and in a cheerful manner. Many thanks to you all.
29 January 2024
I have been delighted with the care and attention given to me. No problems at all. I do like the same carer coming on a regular basis. My carer is lovely and does all the things I need doing. Many thanks.
24 January 2024
Westmorland Homecare provides excellent care for our elderly mother. The carers constantly go the extra mile with Mum and it is clear that their role is much more than just a job. Nothing is too much trouble and care is delivered in a respectful, good-natured and humorous way, which is just what Mum wants. They are all fantastic. Mum's package is constantly reviewed and updated to ensure it is specific for her ever-changing needs and this, together with the carer's professionalism provides our family with the assurance that Mum is in good hands.
22 December 2023
As a family we are very happy with the service for our mother's care from Westmorland Homecare. The carers are trustworthy and very helpful we would recommend them to anyone looking for care.
Latest Reviews for Westmorland Homecare (Wyre & Fylde)
10 March 2025
Review went very satisfactory - my wife (the client) and I (husband) have been very pleased with all the staff visited on care and punctuality. I told a staff member I had passed a Westmorland brochure to another potential client, who has since been visited by an Westmorland employee. The family were very pleased with what they had heard and read.
04 November 2024
We have found all dealings with this company in regards to my Dad's care very efficient, friendly and helpful. He especially finds one carer in particular has a good sense of humour plus two other staff members in particular show plenty of initiative in helping around the house. Their visits perk the day up for him and help my Mum's domestic load. All the staff are lovely people who are happy to be looking after Dad. The office staff are very responsive too and look to sort out problems even going as far as contacting pharmacies to help sort out meds. Thanks guys. We all really appreciate you.
17 September 2024
I have found the staff to be very efficient and helpful and have no problems with the service provided.
11 September 2024
Very happy with all aspects of Westmorland's care, from the office staff who are helpful and nothing is too much trouble. The carers have all been matched to my father and mother's needs and we have a wonderful team of carers - they do excellent care and are always cheerful and respect both my parents' needs. We have no concerns with any aspect of Westmorland's care and would not hesitate to recommend them to anyone. Thank you to everyone at Westmorland.
28 August 2024
We have had Westmorland Homecare support for just under 3 years and in that time Mum has received excellent care and support and has never been let down. 100% reliability and as a family we fully trust Westmorland Care. It is hard to allow carers in to look after a relative, but we need not have worried. Mum enjoys the visits from her carers and sees them as friends. Thank you Westmorland Homecare.
13 August 2024
My neighbour/friend has been using Westmorland since 2019. As my friend's health deteriorated, I saw the carers more regularly, doing different things like taking her out. Previously, she had been doing things independently but was unable. The carers were so friendly; my friend enjoyed her time out with them. They arranged birthday parties for her and all the carers attended. I even got asked to go. She went to social events, and the impact it had on my friend was incredible. She had no local family, the only people she got to see were myself and the carers. She couldn't wait for their visits. I have put this review on because you hear many bad stories about care. I have heard many from other friends, but the ladies here always seemed cheerful and happy to help. One even assisted me in taking some shopping into my house. My friend sadly passed away at the age of 100, and all the carers attended her funeral, which I thought was such a lovely touch. They sure gave her something to smile about in her last years.
13 August 2024
We have been very pleased with the level of care given by our team members. They have all shown my partner kindness, respect and patience and in turn, he has been appreciative of their attention and has enjoyed their visits.
13 August 2024
All carers and company are excellent.
12 August 2024
I am very pleased with the service I receive from Westmorland Homecare. The Health Care assistants are always helpful and friendly, in fact, I regard them more as friends than carers. They never allow their own problems to encroach on their attention to clients. Occasionally, unforeseen circumstances mean last-minute changes but they always deal with this calmly and efficiently. The staff are excellent in their efforts to ensure clients receive the carers they prefer and are most familiar with - not always an easy task. Yes, I am most satisfied.
08 August 2024
We are very happy with Westmorland and all the carers that attend my father. They are always very friendly, polite and professional and will go the extra mile. Thank you.
29 July 2024
Very professional and reliable. They regularly review Mum's care plan with the family and ensure it is followed by the carers. On each visit, my mum is treated with respect, she doesn't have mental capacity so it is important her carers are people we trust supported by a competent management team.
15 April 2024
I know mum is in safe hands which is reassuring as I can't be with her all the time. She is treated with kindness and respect always. She feels safe in their company. Being especially supportive as my mum's dementia progresses. I'm very happy with the carriers, support care and administration staff. Thank you.
15 April 2024
The staff have been so wonderful with both Mum and Dad. The manager has been very helpful and all the staff I have spoken to have been great. The carers visit three times a day and provide the assistance needed for personal care and other domestic needs. Any requests or changes to the routine are quickly implemented. The regular reviews help to ensure that all my parent's requirements are accommodated. I would recommend the company to anyone requiring care at home.
18 March 2024
I have MS and Westmorland have been looking after me for nearly the last five years now. The care I've received has been amazing. The carers are always are of any changes in my personal care and there seems to be excellent communication between them regarding such things. The company does its best to provide the same small team for me and the times that suit me. The carers are all so lovely and become friends. My husband and I are very grateful for such high standards.
20 February 2024
Very satisfied! great care and support team.
30 January 2024
Westmoreland Homecare offers a great service and have provided top-quality service.
29 January 2024
Although over a short term, I was extremely impressed with your preparation and ability to put into place and execute a care package for my elderly parents. We have unfortunately had to place them in a care home for their safety. I found that all the carers who attended to my parents treated my parents with dignity and in a cheerful manner. Many thanks to you all.
29 January 2024
I have been delighted with the care and attention given to me. No problems at all. I do like the same carer coming on a regular basis. My carer is lovely and does all the things I need doing. Many thanks.
24 January 2024
Westmorland Homecare provides excellent care for our elderly mother. The carers constantly go the extra mile with Mum and it is clear that their role is much more than just a job. Nothing is too much trouble and care is delivered in a respectful, good-natured and humorous way, which is just what Mum wants. They are all fantastic. Mum's package is constantly reviewed and updated to ensure it is specific for her ever-changing needs and this, together with the carer's professionalism provides our family with the assurance that Mum is in good hands.
22 December 2023
As a family we are very happy with the service for our mother's care from Westmorland Homecare. The carers are trustworthy and very helpful we would recommend them to anyone looking for care.