Submit a Review for Caremark Maidstone & Swale
22 County Road, Maidstone, ME14 1XJ
View Full Details of Caremark Maidstone & SwaleLatest Reviews for Caremark Maidstone & Swale
26 November 2024
I cannot speak highly enough of Caremark's exceptional care for both my mother and now my father. Their team has been a lifeline, providing consistent and compassionate support that has made a world of difference. The carers are not just employees, but caring individuals who go above and beyond their duties. They've built genuine relationships with my parents, offering companionship and assistance with a warm and friendly demeanour. The level of communication and support from Caremark's office staff has been outstanding. They've been incredibly responsive and helpful, always ensuring our needs are met. I wholeheartedly recommend Caremark to anyone seeking reliable, compassionate, and professional home care services. Their commitment to providing the highest quality care is evident in every interaction.
11 November 2024
Very impressed with the care my brother receives from Caremark. They are always willing to assist my brother with GP/ hospital appointments and they keep a close check on him maintaining his daily medicine. He gets on well with the carers and our family are appreciative of all they do enabling him to remain in his own home.
24 May 2024
I was pleased to have 2 regular carers looking after my dad so there was consistency in his care. They were reliable and established a routine culminating in him being washed, dressed, and given breakfast and all medication. Everything was left tidy, and my dad was in his armchair with a cup of tea when they left. I would recommend Caremark.
24 May 2024
Caremark is currently caring for my loved one. We had previously used a couple of agencies, which sadly didn’t work out. Since having Caremark we feel as a family more relaxed and now don’t feel we need to be at the home, checking in all the time and checking things are done. The office team are as caring as the carers, and seem to work as a unit, which is something we didn’t find with other agencies. The office communication is amazing and we have full trust in them as an agency, which is a relief for us as a family. On the assessment, we were told that Caremark works like a family, and we have to say you are true to your word, you do work as a family. We just want to say thank you to everyone for everything you are doing. We would recommend Caremark to anyone.
08 September 2023
I have nothing but praise for every Caremark carer who has walked into my home. They are so kind and considerate, nothing is too much for them to do for me, in my personal care, they keep my home immaculate, they are so gentle with me and they take time to talk to me at the end of their shift. I wouldn’t go to any other care company other than Caremark, they are great value for money. They treat me with dignity and treat my home with respect. Well done Caremark, you in my opinion are first class.
23 January 2023
We had Caremark carers from the day my late husband came home from hospital on 11th October 2022. My husband was completely bed bound and had to have two carers at a time to help him with changing, cleaning and administering his medication, three times a day. All the carers were very caring, kind, compassionate and treated him with dignity and respect. The carers were there to care for him until the day he passed away. For this, I am very grateful. The office staff were also very helpful and attentive if I had to call them for any issues we had and it was rectified immediately. My daughter and I are very happy with Caremark and would highly recommend them. Thank you again to all the staff at Caremark.
28 July 2022
Caremark visits my nan on a daily basis, and I can not fault them. All staff members are happy and polite and set her up for the day; they encourage her to do things I didn't think she would do again, little and often, but they really do spend their time wisely with her, and even when washing up, they keep the conversation going. Nan really loves her visits. The office staff go above and beyond to make sure my nan has her regular team and helps me with any questions I may have. We've had a few agencies over the years, and Caremark is by far the best I have dealt with. Thank you all.
17 June 2022
Staff very friendly, always try to put my mother at ease when going into hers by singing the old songs she knows from the past. The office staff are always friendly and willing to change or sort any problems. Very happy with Caremark!
15 June 2022
Having used six other care agencies who were only interested in completing their tasks as quick as possible, I can honestly say that Caremark Maidstone are a breath of fresh air. The management's priority is my husband, they have matched the right members of staff to him, they are so caring and professional they know how to bring the best out in him, they are always singing to him and making him laugh, it's like having an extended family. The management are very approachable, if ever I have any concerns or worries they are always there to help and support me. I cannot recommend them enough they are brilliant.
21 October 2021
The company is well over five-star. Every carer has been a credit to the company, they really make my dad important and really care about him. Always friendly and happy to be at work. All the staff are a credit to the owners. Well done to you all.
21 January 2021
When I had the assessment for a care package for my mother I was worried as you hear so many bad reviews in the press. The staff member who came out to see Mum and I was extremely professional and immediately put my mind at rest. She went through all the care plan and read out and explained what would happen. She informed me, who Mums two main carers would be. When the two young girls came in for the first time, they were professional, courteous and showed my Mum respect and explained everything they were going to do before they carried out each task. They have made the transition from caring for my Mum easy as I was unable to continue to do this. They take time to speak with her and make her feel at ease, and now she looks forward to them coming in. They are such wonderful young girls and they are an asset to your company.
28 February 2020
Care staff always smartly dressed, arrive on time and stay for allocated time to provide an all-round service. Everything requested takes place, most importantly they cheerfully greet my disabled partner, smile, ask him how he is and listen with interest to everything he says. Carers ask him what he'd like to eat and drink. Management staff deal promptly and with my concerns. Thank you.
16 December 2019
There are no words to explain how wonderful everyone at Caremark Maidstone is. From the management team who consistently go that extra mile to ensure that everything doesn’t just run smoothly, but that everything possible is done to brighten up my dad's day. We have the same 2 carers who are both just the loveliest people you could ever wish to meet – and they have such a close bond with my dad, which means the world to us all. What Caremark do is an amazingly difficult job, and I am incredibly grateful that I have them to support me and my family. Bottom line, the cost of care is reasonable; the peace of mind is priceless.
10 October 2019
They listened to what help I needed at home and have been able to provide the right person to do these tasks. I am very pleased with the services.
01 August 2019
Excellent service - Caremark were really attentive to my needs and always went out their way to ensure I was fully cared for - I would definitely recommend!
31 July 2019
A very positive experience with Caremark. I would highly recommend their extremely professional and compassionate attitude towards their clients.
25 July 2019
Professional and reliable service. I have found Caremark’s standard of care to be high and professional and their approach to my Mum has been warming and understanding towards her needs on all occasions. Some of the staff had gone beyond their duties in caring for her so I would like to say thank you to all staff who have and continue to attend to her.
24 July 2019
Extremely helpful and professional. Always on time and never gave us, as a family, any hassle. Will definitely recommend to any professionals working that need assistance. Great value for money!
24 July 2019
My friend's father (very close to us) needed care after he came back from hospital after surgery. With his wife working full time, there was no choice but to get a carer to help with bathing and helping him get out of bed. The basic stuff you cannot do for a few weeks after surgery. The staff has been very considerate and understanding. Treating him like a family member. I would not hesitate to recommend Caremark Maidstone to anyone looking for personal care around the Maidstone area! Thank you again
24 July 2019
Caremark (Maidstone) provided excellent care and service. I could not have asked for any better - would highly recommend to any one who requires similar treatments.
Latest Reviews for Caremark Maidstone & Swale
26 November 2024
I cannot speak highly enough of Caremark's exceptional care for both my mother and now my father. Their team has been a lifeline, providing consistent and compassionate support that has made a world of difference. The carers are not just employees, but caring individuals who go above and beyond their duties. They've built genuine relationships with my parents, offering companionship and assistance with a warm and friendly demeanour. The level of communication and support from Caremark's office staff has been outstanding. They've been incredibly responsive and helpful, always ensuring our needs are met. I wholeheartedly recommend Caremark to anyone seeking reliable, compassionate, and professional home care services. Their commitment to providing the highest quality care is evident in every interaction.
11 November 2024
Very impressed with the care my brother receives from Caremark. They are always willing to assist my brother with GP/ hospital appointments and they keep a close check on him maintaining his daily medicine. He gets on well with the carers and our family are appreciative of all they do enabling him to remain in his own home.
24 May 2024
I was pleased to have 2 regular carers looking after my dad so there was consistency in his care. They were reliable and established a routine culminating in him being washed, dressed, and given breakfast and all medication. Everything was left tidy, and my dad was in his armchair with a cup of tea when they left. I would recommend Caremark.
24 May 2024
Caremark is currently caring for my loved one. We had previously used a couple of agencies, which sadly didn’t work out. Since having Caremark we feel as a family more relaxed and now don’t feel we need to be at the home, checking in all the time and checking things are done. The office team are as caring as the carers, and seem to work as a unit, which is something we didn’t find with other agencies. The office communication is amazing and we have full trust in them as an agency, which is a relief for us as a family. On the assessment, we were told that Caremark works like a family, and we have to say you are true to your word, you do work as a family. We just want to say thank you to everyone for everything you are doing. We would recommend Caremark to anyone.
08 September 2023
I have nothing but praise for every Caremark carer who has walked into my home. They are so kind and considerate, nothing is too much for them to do for me, in my personal care, they keep my home immaculate, they are so gentle with me and they take time to talk to me at the end of their shift. I wouldn’t go to any other care company other than Caremark, they are great value for money. They treat me with dignity and treat my home with respect. Well done Caremark, you in my opinion are first class.
23 January 2023
We had Caremark carers from the day my late husband came home from hospital on 11th October 2022. My husband was completely bed bound and had to have two carers at a time to help him with changing, cleaning and administering his medication, three times a day. All the carers were very caring, kind, compassionate and treated him with dignity and respect. The carers were there to care for him until the day he passed away. For this, I am very grateful. The office staff were also very helpful and attentive if I had to call them for any issues we had and it was rectified immediately. My daughter and I are very happy with Caremark and would highly recommend them. Thank you again to all the staff at Caremark.
28 July 2022
Caremark visits my nan on a daily basis, and I can not fault them. All staff members are happy and polite and set her up for the day; they encourage her to do things I didn't think she would do again, little and often, but they really do spend their time wisely with her, and even when washing up, they keep the conversation going. Nan really loves her visits. The office staff go above and beyond to make sure my nan has her regular team and helps me with any questions I may have. We've had a few agencies over the years, and Caremark is by far the best I have dealt with. Thank you all.
17 June 2022
Staff very friendly, always try to put my mother at ease when going into hers by singing the old songs she knows from the past. The office staff are always friendly and willing to change or sort any problems. Very happy with Caremark!
15 June 2022
Having used six other care agencies who were only interested in completing their tasks as quick as possible, I can honestly say that Caremark Maidstone are a breath of fresh air. The management's priority is my husband, they have matched the right members of staff to him, they are so caring and professional they know how to bring the best out in him, they are always singing to him and making him laugh, it's like having an extended family. The management are very approachable, if ever I have any concerns or worries they are always there to help and support me. I cannot recommend them enough they are brilliant.
21 October 2021
The company is well over five-star. Every carer has been a credit to the company, they really make my dad important and really care about him. Always friendly and happy to be at work. All the staff are a credit to the owners. Well done to you all.
21 January 2021
When I had the assessment for a care package for my mother I was worried as you hear so many bad reviews in the press. The staff member who came out to see Mum and I was extremely professional and immediately put my mind at rest. She went through all the care plan and read out and explained what would happen. She informed me, who Mums two main carers would be. When the two young girls came in for the first time, they were professional, courteous and showed my Mum respect and explained everything they were going to do before they carried out each task. They have made the transition from caring for my Mum easy as I was unable to continue to do this. They take time to speak with her and make her feel at ease, and now she looks forward to them coming in. They are such wonderful young girls and they are an asset to your company.
28 February 2020
Care staff always smartly dressed, arrive on time and stay for allocated time to provide an all-round service. Everything requested takes place, most importantly they cheerfully greet my disabled partner, smile, ask him how he is and listen with interest to everything he says. Carers ask him what he'd like to eat and drink. Management staff deal promptly and with my concerns. Thank you.
16 December 2019
There are no words to explain how wonderful everyone at Caremark Maidstone is. From the management team who consistently go that extra mile to ensure that everything doesn’t just run smoothly, but that everything possible is done to brighten up my dad's day. We have the same 2 carers who are both just the loveliest people you could ever wish to meet – and they have such a close bond with my dad, which means the world to us all. What Caremark do is an amazingly difficult job, and I am incredibly grateful that I have them to support me and my family. Bottom line, the cost of care is reasonable; the peace of mind is priceless.
10 October 2019
They listened to what help I needed at home and have been able to provide the right person to do these tasks. I am very pleased with the services.
01 August 2019
Excellent service - Caremark were really attentive to my needs and always went out their way to ensure I was fully cared for - I would definitely recommend!
31 July 2019
A very positive experience with Caremark. I would highly recommend their extremely professional and compassionate attitude towards their clients.
25 July 2019
Professional and reliable service. I have found Caremark’s standard of care to be high and professional and their approach to my Mum has been warming and understanding towards her needs on all occasions. Some of the staff had gone beyond their duties in caring for her so I would like to say thank you to all staff who have and continue to attend to her.
24 July 2019
Extremely helpful and professional. Always on time and never gave us, as a family, any hassle. Will definitely recommend to any professionals working that need assistance. Great value for money!
24 July 2019
My friend's father (very close to us) needed care after he came back from hospital after surgery. With his wife working full time, there was no choice but to get a carer to help with bathing and helping him get out of bed. The basic stuff you cannot do for a few weeks after surgery. The staff has been very considerate and understanding. Treating him like a family member. I would not hesitate to recommend Caremark Maidstone to anyone looking for personal care around the Maidstone area! Thank you again
24 July 2019
Caremark (Maidstone) provided excellent care and service. I could not have asked for any better - would highly recommend to any one who requires similar treatments.