Submit a Review for Radis Community Care (Live-in Services)
Mercia House, 15 Galena Close, Tamworth, B77 4AS
View Full Details of Radis Community Care (Live-in Services)Latest Reviews for Radis Community Care (Live-in Services)
21 November 2024
Highly recommended. Reliable, well-run service, whose staff treat their clients with kindness and respect. We have been completely satisfied with our dealings with this company and will continue using their services.
12 June 2024
We have used Radis live-in care for 2 years to provide the assistance my Mum and Dad both needed in order to stay together in their own home. After it became apparent that visiting carers 4 times a day was not enough continuous care for my parents, we found Radis. The live-in carer and temporary cover at all times were kind, attentive, friendly, professional and brilliant at the job we couldn't do. They provided personal support and great meals, helped with housework and were an essential help to me too, otherwise it would not have been possible to keep Mum and Dad at home for so long. I would not hesitate for a second in recommending using Radis for any family in need of care at home. Five stars for care and attention and value for money.
31 May 2024
My father was shown absolute kindness for his needs. My father was a difficult person and pushed the live-in carer to their limit, but they persevered and made his time with them comfortable. So much appreciation for the carers and management. Highly recommend.
07 May 2024
My experience with Radis was really excellent - I was so fortunate to find such a competent team to lead the care and support me in looking after my aunt over a period of over three years of her slowly declining health. She was cared for by two really long-term carers who were absolutely brilliant - personable, trustworthy, kind and competent - and with whom she formed a strong personal bond. The Radis supervisor sorted everything out and took all the stress and worry out of finding carers and then relief carers to fill in during holidays. I don't know how I would have managed without them and I am extremely grateful to the whole team. Thank you.
07 November 2023
After sadly losing Mum unexpectedly, we needed additional support to help with Dad's complex palliative needs. I was anxious about going on holiday while being able to ensure Dad's ongoing care needs were met. Radis provided a live-in carer while I was away. The manager came to discuss his personal preferences, needs and how they could best support him. They understood both his health and personal needs, including that he was grieving for my mum. The carer that came was kind, skilled and experienced, while also respecting Dad's need for privacy, respect and desire for independence as much as possible. While I was away Dad's health unfortunately declined, but his carer supported his needs, ensuring communication with me, his doctor and the hospital, keeping me updated as much as possible. I cannot express how grateful both my dad and I were for this support. I would recommend Radis Live In Carers, for both long-term support or for that much-needed respite - the difference it made was immeasurable.
20 February 2023
Dad needed extra care when he came out of hospital and we were told about the 24 hour care service. This has made all the difference as Dad has been able to stay in his own home, with support. All the carers have been lovely and look after his needs very well. Dad seems so much happier now!
05 September 2022
Radis Community Care (Live-in Services) has been providing care for my husband for the last three months of his journey of living with Motor Neurone Disease. From the start I was impressed with the professionalism of the care plans and the support our carer received during his time with us. His training and performance was carefully managed through regular liaison with us to ensure he was settling in well. I have every confidence in the organisation. My husband has quite complex needed requiring feeding and meds through his RIG five times a day, support with his home ventilation equipment, mobility, dressing and personal care. On a personal level, the live-in carer was a good fit for my husband and I and we now consider him part of our family. He was thoughtful, diligent, friendly and kind and it was a pleasure having him living in our home.
02 September 2022
We have been using Radis Community Care since November 2021 to look after my mother. All your carers were very attentive and respected her home and gave her excellent care. We did have a couple of carers from another agency as Radis had not got any cover however these were not very good and had to terminate their care.
02 September 2022
Care was provided under NHS continuing care contract. The live-in carer worked with daily travelling carers. We had mixed results three very good carers and two very bad carers. Due to demand and supply in the carer industry, it was not always possible to get Radis to provide carers. Two of these carers were not capable and could not be described as carers. Following complaints, Radis acted very quickly to remove the unsuitable carers. When it works, it works very well - when it doesn’t, it’s a real safeguarding issue. As a relative, you have to watch what is happening until you are confident of the care being provided and raise any concerns immediately; the Radis care manager was excellent in addressing and resolving issues when they happened. The rest of the review is regarding the last carer we had, who was excellent.
02 September 2022
They match expectations and go on to excel. One did an extremely messy job; thanking my stars, I did not have to do the job myself! They are good at doing the jobs that I used to before I became ill, very well indeed.
01 September 2022
The live-in carer has been with my parents for several weeks now and has been excellent throughout. She quickly built a bond with my parents. She is always alert to their needs and is very attentive but also allows them their own space. She goes above and beyond to make sure they are getting all the care and support they need. Thanks to her my parents are still happily together and in their own home.
10 November 2021
The care was good. The family got on well with carers. I think the downside of dad's care was the food and cooking.
23 September 2021
Radis Community Care (Live-in Services) has been providing care for my friend for a year. The live-in carer has been looking after her providing everything she needs day or night, the service she provides is more than anyone would expect. My friend is so happy to have her as her carer. The agency supports the live-in carer all the time. If we didn't have the live-in carer as her carer my friend would not be in her home today. As her friend, I would like to thank the live-in carer and Radis very much.
15 September 2021
The service provided has been adequate but frustrating at times due to language barriers with not very fluent English with some of the carers. Also frustrating that I cannot have the carers I have connected with.
02 September 2021
Radis supplied and managed full-time live-in care for my lovely mum for over 4 years. Although there were occasions where we had our difficult moments it was mostly brought about by 3rd party issues and our care managers always did their very best to resolve things as fairly and quickly as possible. In my view, Radis as a company are professional and conscientious in all respects. As difficult as the job can be at times the manager and the team also manage to retain a pragmatic level of flexibility and common sense when required. Regardless of who supplies the care, most importantly I believe it’s crucial to establish a clear understanding of what specific care is required for any individuals need. As a son, I knew my mum well and all her ways, finding the right care person as a companion is as important as the practical care and I think it’s true to say that the Radis team understood this and worked hard with me to fulfil this need. Overall I would highly recommend Radis to anybody.
01 September 2021
My son is well looked after. It is a peace of mind when we go away knowing he is in safe hands with his carers who are brilliant!
Latest Reviews for Radis Community Care (Live-in Services)
21 November 2024
Highly recommended. Reliable, well-run service, whose staff treat their clients with kindness and respect. We have been completely satisfied with our dealings with this company and will continue using their services.
12 June 2024
We have used Radis live-in care for 2 years to provide the assistance my Mum and Dad both needed in order to stay together in their own home. After it became apparent that visiting carers 4 times a day was not enough continuous care for my parents, we found Radis. The live-in carer and temporary cover at all times were kind, attentive, friendly, professional and brilliant at the job we couldn't do. They provided personal support and great meals, helped with housework and were an essential help to me too, otherwise it would not have been possible to keep Mum and Dad at home for so long. I would not hesitate for a second in recommending using Radis for any family in need of care at home. Five stars for care and attention and value for money.
31 May 2024
My father was shown absolute kindness for his needs. My father was a difficult person and pushed the live-in carer to their limit, but they persevered and made his time with them comfortable. So much appreciation for the carers and management. Highly recommend.
07 May 2024
My experience with Radis was really excellent - I was so fortunate to find such a competent team to lead the care and support me in looking after my aunt over a period of over three years of her slowly declining health. She was cared for by two really long-term carers who were absolutely brilliant - personable, trustworthy, kind and competent - and with whom she formed a strong personal bond. The Radis supervisor sorted everything out and took all the stress and worry out of finding carers and then relief carers to fill in during holidays. I don't know how I would have managed without them and I am extremely grateful to the whole team. Thank you.
07 November 2023
After sadly losing Mum unexpectedly, we needed additional support to help with Dad's complex palliative needs. I was anxious about going on holiday while being able to ensure Dad's ongoing care needs were met. Radis provided a live-in carer while I was away. The manager came to discuss his personal preferences, needs and how they could best support him. They understood both his health and personal needs, including that he was grieving for my mum. The carer that came was kind, skilled and experienced, while also respecting Dad's need for privacy, respect and desire for independence as much as possible. While I was away Dad's health unfortunately declined, but his carer supported his needs, ensuring communication with me, his doctor and the hospital, keeping me updated as much as possible. I cannot express how grateful both my dad and I were for this support. I would recommend Radis Live In Carers, for both long-term support or for that much-needed respite - the difference it made was immeasurable.
20 February 2023
Dad needed extra care when he came out of hospital and we were told about the 24 hour care service. This has made all the difference as Dad has been able to stay in his own home, with support. All the carers have been lovely and look after his needs very well. Dad seems so much happier now!
05 September 2022
Radis Community Care (Live-in Services) has been providing care for my husband for the last three months of his journey of living with Motor Neurone Disease. From the start I was impressed with the professionalism of the care plans and the support our carer received during his time with us. His training and performance was carefully managed through regular liaison with us to ensure he was settling in well. I have every confidence in the organisation. My husband has quite complex needed requiring feeding and meds through his RIG five times a day, support with his home ventilation equipment, mobility, dressing and personal care. On a personal level, the live-in carer was a good fit for my husband and I and we now consider him part of our family. He was thoughtful, diligent, friendly and kind and it was a pleasure having him living in our home.
02 September 2022
We have been using Radis Community Care since November 2021 to look after my mother. All your carers were very attentive and respected her home and gave her excellent care. We did have a couple of carers from another agency as Radis had not got any cover however these were not very good and had to terminate their care.
02 September 2022
Care was provided under NHS continuing care contract. The live-in carer worked with daily travelling carers. We had mixed results three very good carers and two very bad carers. Due to demand and supply in the carer industry, it was not always possible to get Radis to provide carers. Two of these carers were not capable and could not be described as carers. Following complaints, Radis acted very quickly to remove the unsuitable carers. When it works, it works very well - when it doesn’t, it’s a real safeguarding issue. As a relative, you have to watch what is happening until you are confident of the care being provided and raise any concerns immediately; the Radis care manager was excellent in addressing and resolving issues when they happened. The rest of the review is regarding the last carer we had, who was excellent.
02 September 2022
They match expectations and go on to excel. One did an extremely messy job; thanking my stars, I did not have to do the job myself! They are good at doing the jobs that I used to before I became ill, very well indeed.
01 September 2022
The live-in carer has been with my parents for several weeks now and has been excellent throughout. She quickly built a bond with my parents. She is always alert to their needs and is very attentive but also allows them their own space. She goes above and beyond to make sure they are getting all the care and support they need. Thanks to her my parents are still happily together and in their own home.
10 November 2021
The care was good. The family got on well with carers. I think the downside of dad's care was the food and cooking.
23 September 2021
Radis Community Care (Live-in Services) has been providing care for my friend for a year. The live-in carer has been looking after her providing everything she needs day or night, the service she provides is more than anyone would expect. My friend is so happy to have her as her carer. The agency supports the live-in carer all the time. If we didn't have the live-in carer as her carer my friend would not be in her home today. As her friend, I would like to thank the live-in carer and Radis very much.
15 September 2021
The service provided has been adequate but frustrating at times due to language barriers with not very fluent English with some of the carers. Also frustrating that I cannot have the carers I have connected with.
02 September 2021
Radis supplied and managed full-time live-in care for my lovely mum for over 4 years. Although there were occasions where we had our difficult moments it was mostly brought about by 3rd party issues and our care managers always did their very best to resolve things as fairly and quickly as possible. In my view, Radis as a company are professional and conscientious in all respects. As difficult as the job can be at times the manager and the team also manage to retain a pragmatic level of flexibility and common sense when required. Regardless of who supplies the care, most importantly I believe it’s crucial to establish a clear understanding of what specific care is required for any individuals need. As a son, I knew my mum well and all her ways, finding the right care person as a companion is as important as the practical care and I think it’s true to say that the Radis team understood this and worked hard with me to fulfil this need. Overall I would highly recommend Radis to anybody.
01 September 2021
My son is well looked after. It is a peace of mind when we go away knowing he is in safe hands with his carers who are brilliant!