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17 Gordon Road, Carshalton, Carshalton, SM5 3RG
View Full Details of Premium Homecare LtdLatest Reviews for Premium Homecare Ltd
29 May 2024
Amazing carers who have brought my mother-in-law out of her shell and she was pleased with the Christmas and birthday presents and cards. Also they look after their carers better than other firms in the area.
01 May 2024
Experience was satisfactory with staff friendly and courteous, especially my main carer. One problem was erratic timekeeping, contracted time was 8 am, but arriving much later or earlier.
28 February 2024
I have my carer who looks after me, getting up, washed, dressed and breakfast. She is a great carer.
28 November 2023
Excellent company. Very professional and caring. They struggle to get to Mum sometimes due to public transport problems, but always let Mum know if they are running late. Vert tidy and clean. Makes my life easier, knowing they are there.
15 November 2023
The service has been invaluable. My parents rely on the excellent care Premium Homecare provides which makes their lives so much more comfortable. The carers are police, kind and very patient.
15 November 2023
Very happy with the company, and very understanding and supportive towards the patient. The carers are very well trained. Would recommend it highly. They really look after Mum very well. They take their time and do not rush the job at all. Their timekeeping is very good. Overall a very good company to deal with.
14 November 2023
I have found the carers to be efficient, always on time and trustworthy. They assist my husband each morning to have a shower and get dressed.
27 October 2023
I and my husband really enjoyed the care provided by the carers from Premium Homecare. The care and attention to detail have been almost perfect 9/10. All the carers who have taken care of dad have been friendly, professional and hard-working. I feel like a weight has been lifted from my shoulders with having help!
12 September 2023
The service provided by Premium Homecare Ltd is exactly what I need and is totally geared to my requirements. The carer is always on time, is smart and professional. She is always smiling and provides exceptional service, anticipates my needs and I cannot recommend her highly enough. Service is far superior to the other care providers I have used.
17 May 2023
It is a completely new experince, having just come out from a long stay in hospital. My carer has been helpful and as punctual as she's been able to. Help is at hand, but is still only two weeks since I was discharged. I've had the opportunity to listen to what help and assistance in on offer.
29 March 2023
After being cared for by various other agencies we finally received the correct care From Premium Homecare. The carers my mum had went above and beyond, it was peace of mind for me as I couldn't always be there but I was always informed of any issues. Mum had a lovely bond with the regular carers, they were so lovely to her and would cheer up when she was having a bad day. I really appreciated all the hard work that they put into caring for Mum even when she was being difficult they were so caring and professional towards her. Thank you to all who cared for her and the management who would also step in if there were staff shortages. Everything was really appreciated by all her family.
13 March 2023
My carer has cared for me a few times now, and on her first time looking after me I had an asthma attack we stopped doing what we were doing, washing. She helped me through my attack and stayed until my attack was over. She knows and understands my needs cares for me very well while making me feel like a have dignity. We talk like we're friends which makes me feel relaxed and at ease.
30 October 2022
The care that I have received from Premium Care was first class. Following a fall I had to have a four times a day care package for six weeks. All my carers were helpful, and encouraging when I felt low. They were cheerful and I looked forward to seeing them, they were the main part of helping me to recover successfully.
17 October 2022
Some carers have a bad press, our carer must be one in a million. Could not ask for anything better.
27 September 2022
The carers are so lovely, so happy and full of positive energy, they are always attending to our family members needs and always go the extra mile, there communication and updates are always so warming and you can tell just how much they care about their clients, another thing I would like to add is how involved the management is with the clients they come out the calls and introduce themselves. Its very comforting to know that our family members are well cared and catered for when family cant always be around 24/7, I cannot recommend this company enough, each and everyone of them brings such uniqueness to the care they deliver, we are so grateful to have them as part of our lives!
02 September 2022
My husband was put on end of life care and awarded continuing health care. The team attending him have been very professional and shown compassion. Very helpful.
02 September 2022
I am very pleased with the carer. they are punctual and friendly, and very patient. I wouldn't hesitate to recommend this company.
29 November 2021
Premium Homecare Ltd are a very professional organisation. Since my mum has gone out of hospital, they have shown a very caring attitude towards her care and nothing seems too much for them in making sure that all her needs are met. They are gradually building up my mum's confidence so she can lead as near as normal life as possible.
18 November 2021
Just a short note from our family to express our gratitude to you all for the wonderful service you have given us over the last four or five weeks. We were thrust into a very difficult situation with my father who seemed to have severe dementia, something his doctor has been denying for some considerable time. This coupled with (at least for us) a totally inadequate home care package prepared on the assumption that dad was in a lot better shape than he actually was. He seems rather adept at hiding these issues for short periods of time in front of doctors and guests so I can understand how the confusion arose. However heartfelt thanks must go to the manager and staff member who has been an absolute godsend to us and my father. Their patience, versatility and skills in caring for and indeed dealing with dad, during some very taxing times has been so reassuring to us and of course to dad. Thanks to them for all the hard work, it’s very much appreciated.
28 September 2021
It was much appreciated that my wife's carer had a great deal of experience and could therefore bring welcome advice.
Latest Reviews for Premium Homecare Ltd
29 May 2024
Amazing carers who have brought my mother-in-law out of her shell and she was pleased with the Christmas and birthday presents and cards. Also they look after their carers better than other firms in the area.
01 May 2024
Experience was satisfactory with staff friendly and courteous, especially my main carer. One problem was erratic timekeeping, contracted time was 8 am, but arriving much later or earlier.
28 February 2024
I have my carer who looks after me, getting up, washed, dressed and breakfast. She is a great carer.
28 November 2023
Excellent company. Very professional and caring. They struggle to get to Mum sometimes due to public transport problems, but always let Mum know if they are running late. Vert tidy and clean. Makes my life easier, knowing they are there.
15 November 2023
The service has been invaluable. My parents rely on the excellent care Premium Homecare provides which makes their lives so much more comfortable. The carers are police, kind and very patient.
15 November 2023
Very happy with the company, and very understanding and supportive towards the patient. The carers are very well trained. Would recommend it highly. They really look after Mum very well. They take their time and do not rush the job at all. Their timekeeping is very good. Overall a very good company to deal with.
14 November 2023
I have found the carers to be efficient, always on time and trustworthy. They assist my husband each morning to have a shower and get dressed.
27 October 2023
I and my husband really enjoyed the care provided by the carers from Premium Homecare. The care and attention to detail have been almost perfect 9/10. All the carers who have taken care of dad have been friendly, professional and hard-working. I feel like a weight has been lifted from my shoulders with having help!
12 September 2023
The service provided by Premium Homecare Ltd is exactly what I need and is totally geared to my requirements. The carer is always on time, is smart and professional. She is always smiling and provides exceptional service, anticipates my needs and I cannot recommend her highly enough. Service is far superior to the other care providers I have used.
17 May 2023
It is a completely new experince, having just come out from a long stay in hospital. My carer has been helpful and as punctual as she's been able to. Help is at hand, but is still only two weeks since I was discharged. I've had the opportunity to listen to what help and assistance in on offer.
29 March 2023
After being cared for by various other agencies we finally received the correct care From Premium Homecare. The carers my mum had went above and beyond, it was peace of mind for me as I couldn't always be there but I was always informed of any issues. Mum had a lovely bond with the regular carers, they were so lovely to her and would cheer up when she was having a bad day. I really appreciated all the hard work that they put into caring for Mum even when she was being difficult they were so caring and professional towards her. Thank you to all who cared for her and the management who would also step in if there were staff shortages. Everything was really appreciated by all her family.
13 March 2023
My carer has cared for me a few times now, and on her first time looking after me I had an asthma attack we stopped doing what we were doing, washing. She helped me through my attack and stayed until my attack was over. She knows and understands my needs cares for me very well while making me feel like a have dignity. We talk like we're friends which makes me feel relaxed and at ease.
30 October 2022
The care that I have received from Premium Care was first class. Following a fall I had to have a four times a day care package for six weeks. All my carers were helpful, and encouraging when I felt low. They were cheerful and I looked forward to seeing them, they were the main part of helping me to recover successfully.
17 October 2022
Some carers have a bad press, our carer must be one in a million. Could not ask for anything better.
27 September 2022
The carers are so lovely, so happy and full of positive energy, they are always attending to our family members needs and always go the extra mile, there communication and updates are always so warming and you can tell just how much they care about their clients, another thing I would like to add is how involved the management is with the clients they come out the calls and introduce themselves. Its very comforting to know that our family members are well cared and catered for when family cant always be around 24/7, I cannot recommend this company enough, each and everyone of them brings such uniqueness to the care they deliver, we are so grateful to have them as part of our lives!
02 September 2022
My husband was put on end of life care and awarded continuing health care. The team attending him have been very professional and shown compassion. Very helpful.
02 September 2022
I am very pleased with the carer. they are punctual and friendly, and very patient. I wouldn't hesitate to recommend this company.
29 November 2021
Premium Homecare Ltd are a very professional organisation. Since my mum has gone out of hospital, they have shown a very caring attitude towards her care and nothing seems too much for them in making sure that all her needs are met. They are gradually building up my mum's confidence so she can lead as near as normal life as possible.
18 November 2021
Just a short note from our family to express our gratitude to you all for the wonderful service you have given us over the last four or five weeks. We were thrust into a very difficult situation with my father who seemed to have severe dementia, something his doctor has been denying for some considerable time. This coupled with (at least for us) a totally inadequate home care package prepared on the assumption that dad was in a lot better shape than he actually was. He seems rather adept at hiding these issues for short periods of time in front of doctors and guests so I can understand how the confusion arose. However heartfelt thanks must go to the manager and staff member who has been an absolute godsend to us and my father. Their patience, versatility and skills in caring for and indeed dealing with dad, during some very taxing times has been so reassuring to us and of course to dad. Thanks to them for all the hard work, it’s very much appreciated.
28 September 2021
It was much appreciated that my wife's carer had a great deal of experience and could therefore bring welcome advice.