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6 Faraday Court, Rankine Road, Basingstoke, RG24 8PF
View Full Details of Calida CareLatest Reviews for Calida Care
21 November 2024
I had a live in carer for 2 weeks post major surgery. She cooked, cleaned, laundered as well as generally looking after me and my needs. What a lovely person. She quietly got on with things without being intrusive. I would definitely recommend Calida Care. The manager kept in touch with me throughout and made sure the carer got here safely and was taken to her next post. I have not had carers before so don't know about costs, but I do feel I had a proper personal service from Calida, so would highly recommend to others.
14 June 2024
If it were not for Calida Care I would not be able to live independently. I have been abandoned by social services and my own family. The care and attention I get from Calida Care allow me to live an independent life. They are wonderful.
10 May 2024
I have only recently employed Calida for a specific set of needs for my mother. They have provided this care from the end of March and throughout April. I had to appoint them suddenly as a difficult situation manifested itself quite quickly. I was concerned that Mum got the right care with the right people. An initial meeting with the care manager and office manager in Mum's flat ensured all parties were able to become acquainted and all questions could be dealt with. As a result, Mum has had to get to know just 2 carers who look after all her current needs. Much of their work has been in taking Mum to various appointments at her surgery. Without fail they have turned up on time, leaving sufficient time to get Mum into and out of the car, etc. The manager has been on hand for me at all times as a point of contact and coordinated everything I have asked for straight away. She has also freely given her time to help me navigate government form filling. A first-rate service.
01 May 2024
Calida Care has been looking after me four times a day for just over a year now and every member of the team is friendly, knowledgeable, considerate, gentle, and very kind and caring. They are always going above and beyond to help make me more comfortable, safe, and content. The management team is in constant touch with my daughter and they keep us up to date with everything. The carers are always looking for jobs that need doing around the house as well as caring for me and my husband. It means so much to be able to trust them and rely on them.
01 May 2024
I have been using Calida Care for just over a year now and have recently had to increase their visits to three per day. All of the team of carers are a great company and it's such a relief to be able to trust them with my and my wife's needs. Nothing seems too much and the carers are all very friendly and considerate. My daughter is constantly in touch with the management team which enables them to deliver the best service. I have recently started using their emergency response service which has been invaluable as I tend to fall quite often. In particular, the care manager has been an absolute gem coming out to me in the early hours. I wouldn't want to use any other care company.
14 March 2024
After much concern for my father and with the assistance of the agency, Dad was convinced of the need for help. We had concerns based on the experiences of friends who'd used care agencies themselves. Without any reservations and with much relief, Calida's involvement has proved hugely beneficial to my father. Every one of the carers engages beautifully with him whilst remaining professional and respectful. The improvement in my father is beyond words and I cannot recommend Calida highly enough.
14 March 2024
The care workers from your company are of a very high quality. They are adaptable knowledge and good cooks. Willing to make a meal, clear the rubbish, tidy clothes, making a drink etc. Usually on time and reliable, in fact, first-class ladies.
13 March 2024
I approached Calida Care after picking up a pamphlet on the reception desk at a care home establishment. Carers always attended at the agreed time to shower my husband, always left the room tidy and towels folded. Would definitely recommend.
16 January 2024
Calida Care have been providing care for my mother for around 18 months now, after a few agencies prior to Calida there had been a lot of unsettlement for Mum and family over the past almost 6 years, inconsistency in standards, timekeeping etc, so anxieties were always high all round, which was not a good atmosphere for Mum, who is living with advanced dementia. This past 18 months, the care has been wonderful from Calida, every single carer has been and are always very professional, prompt and great with Mum, engaging with her in different ways, ie singing, chatting, having a giggle, and understanding her needs, and work well with Mum's live-in carer, we are all so much more relaxed and we know Mum is too! And we know we are always supported by the friendly office staff whenever we speak with them. We hope they will continue to provide care for Mum as long as she needs them.
08 January 2024
Provided short term personal care at short notice after my husband returned home from hospital after an emergency hip replacement after an accident. Carers arrived when expected and were professional and helpful.
31 May 2023
We have only started a few weeks ago, and we are so pleased with them. They go above and beyond the call of duty. All the time, nothing is too much trouble. At times, all I want to do is talk, and the level is very high.
31 May 2023
The Calida Care team provide a fantastic service mainly for my mother, a nine-year serious stroke survivor, and also serving meals to both parents. All of the team operate with a friendly smile, lots of patience and care; they are all very respectful and cheerful and make an effort to have conversations with both parents even though my mother has lost her speech! My parents have so much confidence in the team that they have allowed male carers to attend and are pleasantly surprised by how much they like them visiting. The care manager is in regular contact with me with updates and questions which really gives me peace of mind as I live an hour and a half away and visit once a week. Overall, we are very pleased with the service that Calida provides.
12 May 2023
Overall, very happy with this company, Calida Care, to whom have been providing personal care, sit calls for my mother for some time now. The management team have and are always so very helpful and friendly as are all the staff members/carers I've met over the years looking after my mother. I strongly believe they have a good, solid, reliable, punctual, interacting team to when it comes to the client, my mother, also where they're constantly interacting with her, making sure she feels comfortable/happy and at ease, where she suffers from anxiety and vascular dementia. I'd personally recommend this company to anyone who ever needs a helping hand caring for a loved one, everyone is so professional and it's always a pleasure when I do get the opportunity to talk to them. Many thanks Calida care. Keep up the good work.
15 March 2023
Always happy to help, friendly and chatty, we couldn't do without you people.
15 March 2023
I am so pleased with all the carers who look after me. They treat me with respect and dignity. They are always helpful and attend to my personal care and all my requests.
14 March 2023
Carers are always cheerful and willing, competent and reassuring to my wife.
14 March 2023
We have received wonderful service. Helpful and nothing is too much trouble.
14 March 2023
The staff and carers are brilliant, always happy and will help you as much as they can. I really enjoy it when it's the days they visit me. What a wonderful team of ladies and the boss as well.
13 March 2023
The ladies who came and sat with my mother while I took a break were very kind and helpful. I am very grateful for the service provided which means I do not have to worry about leaving my mother on her own.
10 March 2023
Calida Care has provided an excellent service in looking after my husband for just over a year now. Right from the beginning, l have found it a well-managed company and always ready to help out when extra care has been needed at a moment's notice. He has dementia and, having suffered a stroke, is now unable to walk, speak or read and is fed via a PEG as his swallow is poor. His care is complicated; medicine is time sensitive and he must be sitting up for 1 hour either side of a feed, so it’s essential that his care is reliable regarding the timing of the many calls he has daily. In spite of all his disabilities, the carers find a way to communicate and engage with him, their patience and kindness being rewarded with one of his lovely smiles and sometimes a wink and that means so much to me. We really couldn’t manage without them and it’s a delight to have them in our home.
Latest Reviews for Calida Care
21 November 2024
I had a live in carer for 2 weeks post major surgery. She cooked, cleaned, laundered as well as generally looking after me and my needs. What a lovely person. She quietly got on with things without being intrusive. I would definitely recommend Calida Care. The manager kept in touch with me throughout and made sure the carer got here safely and was taken to her next post. I have not had carers before so don't know about costs, but I do feel I had a proper personal service from Calida, so would highly recommend to others.
14 June 2024
If it were not for Calida Care I would not be able to live independently. I have been abandoned by social services and my own family. The care and attention I get from Calida Care allow me to live an independent life. They are wonderful.
10 May 2024
I have only recently employed Calida for a specific set of needs for my mother. They have provided this care from the end of March and throughout April. I had to appoint them suddenly as a difficult situation manifested itself quite quickly. I was concerned that Mum got the right care with the right people. An initial meeting with the care manager and office manager in Mum's flat ensured all parties were able to become acquainted and all questions could be dealt with. As a result, Mum has had to get to know just 2 carers who look after all her current needs. Much of their work has been in taking Mum to various appointments at her surgery. Without fail they have turned up on time, leaving sufficient time to get Mum into and out of the car, etc. The manager has been on hand for me at all times as a point of contact and coordinated everything I have asked for straight away. She has also freely given her time to help me navigate government form filling. A first-rate service.
01 May 2024
Calida Care has been looking after me four times a day for just over a year now and every member of the team is friendly, knowledgeable, considerate, gentle, and very kind and caring. They are always going above and beyond to help make me more comfortable, safe, and content. The management team is in constant touch with my daughter and they keep us up to date with everything. The carers are always looking for jobs that need doing around the house as well as caring for me and my husband. It means so much to be able to trust them and rely on them.
01 May 2024
I have been using Calida Care for just over a year now and have recently had to increase their visits to three per day. All of the team of carers are a great company and it's such a relief to be able to trust them with my and my wife's needs. Nothing seems too much and the carers are all very friendly and considerate. My daughter is constantly in touch with the management team which enables them to deliver the best service. I have recently started using their emergency response service which has been invaluable as I tend to fall quite often. In particular, the care manager has been an absolute gem coming out to me in the early hours. I wouldn't want to use any other care company.
14 March 2024
After much concern for my father and with the assistance of the agency, Dad was convinced of the need for help. We had concerns based on the experiences of friends who'd used care agencies themselves. Without any reservations and with much relief, Calida's involvement has proved hugely beneficial to my father. Every one of the carers engages beautifully with him whilst remaining professional and respectful. The improvement in my father is beyond words and I cannot recommend Calida highly enough.
14 March 2024
The care workers from your company are of a very high quality. They are adaptable knowledge and good cooks. Willing to make a meal, clear the rubbish, tidy clothes, making a drink etc. Usually on time and reliable, in fact, first-class ladies.
13 March 2024
I approached Calida Care after picking up a pamphlet on the reception desk at a care home establishment. Carers always attended at the agreed time to shower my husband, always left the room tidy and towels folded. Would definitely recommend.
16 January 2024
Calida Care have been providing care for my mother for around 18 months now, after a few agencies prior to Calida there had been a lot of unsettlement for Mum and family over the past almost 6 years, inconsistency in standards, timekeeping etc, so anxieties were always high all round, which was not a good atmosphere for Mum, who is living with advanced dementia. This past 18 months, the care has been wonderful from Calida, every single carer has been and are always very professional, prompt and great with Mum, engaging with her in different ways, ie singing, chatting, having a giggle, and understanding her needs, and work well with Mum's live-in carer, we are all so much more relaxed and we know Mum is too! And we know we are always supported by the friendly office staff whenever we speak with them. We hope they will continue to provide care for Mum as long as she needs them.
08 January 2024
Provided short term personal care at short notice after my husband returned home from hospital after an emergency hip replacement after an accident. Carers arrived when expected and were professional and helpful.
31 May 2023
We have only started a few weeks ago, and we are so pleased with them. They go above and beyond the call of duty. All the time, nothing is too much trouble. At times, all I want to do is talk, and the level is very high.
31 May 2023
The Calida Care team provide a fantastic service mainly for my mother, a nine-year serious stroke survivor, and also serving meals to both parents. All of the team operate with a friendly smile, lots of patience and care; they are all very respectful and cheerful and make an effort to have conversations with both parents even though my mother has lost her speech! My parents have so much confidence in the team that they have allowed male carers to attend and are pleasantly surprised by how much they like them visiting. The care manager is in regular contact with me with updates and questions which really gives me peace of mind as I live an hour and a half away and visit once a week. Overall, we are very pleased with the service that Calida provides.
12 May 2023
Overall, very happy with this company, Calida Care, to whom have been providing personal care, sit calls for my mother for some time now. The management team have and are always so very helpful and friendly as are all the staff members/carers I've met over the years looking after my mother. I strongly believe they have a good, solid, reliable, punctual, interacting team to when it comes to the client, my mother, also where they're constantly interacting with her, making sure she feels comfortable/happy and at ease, where she suffers from anxiety and vascular dementia. I'd personally recommend this company to anyone who ever needs a helping hand caring for a loved one, everyone is so professional and it's always a pleasure when I do get the opportunity to talk to them. Many thanks Calida care. Keep up the good work.
15 March 2023
Always happy to help, friendly and chatty, we couldn't do without you people.
15 March 2023
I am so pleased with all the carers who look after me. They treat me with respect and dignity. They are always helpful and attend to my personal care and all my requests.
14 March 2023
Carers are always cheerful and willing, competent and reassuring to my wife.
14 March 2023
We have received wonderful service. Helpful and nothing is too much trouble.
14 March 2023
The staff and carers are brilliant, always happy and will help you as much as they can. I really enjoy it when it's the days they visit me. What a wonderful team of ladies and the boss as well.
13 March 2023
The ladies who came and sat with my mother while I took a break were very kind and helpful. I am very grateful for the service provided which means I do not have to worry about leaving my mother on her own.
10 March 2023
Calida Care has provided an excellent service in looking after my husband for just over a year now. Right from the beginning, l have found it a well-managed company and always ready to help out when extra care has been needed at a moment's notice. He has dementia and, having suffered a stroke, is now unable to walk, speak or read and is fed via a PEG as his swallow is poor. His care is complicated; medicine is time sensitive and he must be sitting up for 1 hour either side of a feed, so it’s essential that his care is reliable regarding the timing of the many calls he has daily. In spite of all his disabilities, the carers find a way to communicate and engage with him, their patience and kindness being rewarded with one of his lovely smiles and sometimes a wink and that means so much to me. We really couldn’t manage without them and it’s a delight to have them in our home.