Submit a Review for SGM Care Agency Ltd
75-79, Plumstead Hight Street, Plumstead, London, SE18 1SB
View Full Details of SGM Care Agency LtdLatest Reviews for SGM Care Agency Ltd
21 June 2024
I highly recommend SGM Care, the care company that looked after my sister in May 2024. The staff showed exceptional professionalism, compassion, and dedication. The facilities were outstanding, creating a safe and nurturing environment. Communication was excellent, keeping me informed regularly. SGM Care exceeded my expectations and made a positive difference in my sister's life. Thank you, SGM Care!
06 June 2024
Excellent and caring staff I could always rely on. Very friendly and professional, willing to do anything asked of them. Always left my mother clean and comfortable. I have absolutely no complaints.
17 April 2024
I broke my leg badly and was also in a lot of pain. The carers have looked after me wonderfully and shown great care and have got me up and about and walking again. I am very grateful for all their love, care and support to get me well and strong again. Thank you kindly.
17 April 2024
The care I have has been very good. Some of the carers are very nice and helpful, but some are not.
02 April 2024
Excellent service they provide for my friend's father. He is satisfied with their service. Staff behaviour is too good. They are punctual. They always come on time. Any necessary they take action quickly.
30 November 2023
Very good care was provided by this care organisation. Staff treat their service users with dignity and respect. I recommend that they are the best care team. They ensure that their staff are fully trained and qualified.
01 February 2022
Carers good. Times of visits poor.
25 November 2021
Although my mum did not understand the relevance of this meeting, I realise the importance of collecting the information. Anything that can help in the care of my dad is appreciated. The main area of concern is late morning or late night calls but, hopefully, this can be resolved now we have discussed it.
21 June 2021
I needed an agency carer who was able to support my mum, who has Dementia, the following day. I had called two agencies before and was put off by the price but also the lack of interest as to what my mum's needs were. What first struck me when I contacted SGM was their professionalism, along with their compassion for my predicament and the willingness to want to know what my mum's needs were. I have to add that their price was the cheaper than the other two agencies. I was sceptical at first, only because they are a fairly new company, but that was soon dismissed. Mum required two carers, whom I can not fault; they are amazing with my mum and are still providing support. I can't thank the carers and the office staff enough for their support and compassion.
04 June 2021
Overall, the carers are very pleasant, however, they often arrive late in the morning to get Mum out of bed. Mum is very hard of hearing and has difficulty having a conversation with the carers.
11 March 2021
Care was provided at little notice. Very efficiently organised. Carers provided excellent care with compassion and professionalism.
09 October 2020
Excellent and caring service.
03 March 2020
I like the services provided by SGM Care. The carers and management are friendly and they do their job with respect and dignity. I am happy and my children are happy too. The manager always calls for a well done as do the carers.
03 March 2020
My friend gets services from this company. I am always with my Aunty when the carer arrives, she is so professional, she keeps to her times and is friendly. My Aunty has been very happy and she feels good at each visit the carer makes.
18 December 2019
I am comfortable with the care and the management are very supportive and they are flexible. I like their communication skills and they are good with timekeeping. I will say that I can and will recommend your care providers.
15 November 2019
I like the service that SGM Care has given me. They are good. Good communication and timekeeping. They do their job well and I am very happy.
14 October 2019
Good customer service and good timekeeping. The office staff are very polite and helpful. Since I started using SGM Care, my home and environment have changed to a clean home to stay and live. The carer is very polite and does her job well.
Latest Reviews for SGM Care Agency Ltd
21 June 2024
I highly recommend SGM Care, the care company that looked after my sister in May 2024. The staff showed exceptional professionalism, compassion, and dedication. The facilities were outstanding, creating a safe and nurturing environment. Communication was excellent, keeping me informed regularly. SGM Care exceeded my expectations and made a positive difference in my sister's life. Thank you, SGM Care!
06 June 2024
Excellent and caring staff I could always rely on. Very friendly and professional, willing to do anything asked of them. Always left my mother clean and comfortable. I have absolutely no complaints.
17 April 2024
I broke my leg badly and was also in a lot of pain. The carers have looked after me wonderfully and shown great care and have got me up and about and walking again. I am very grateful for all their love, care and support to get me well and strong again. Thank you kindly.
17 April 2024
The care I have has been very good. Some of the carers are very nice and helpful, but some are not.
02 April 2024
Excellent service they provide for my friend's father. He is satisfied with their service. Staff behaviour is too good. They are punctual. They always come on time. Any necessary they take action quickly.
30 November 2023
Very good care was provided by this care organisation. Staff treat their service users with dignity and respect. I recommend that they are the best care team. They ensure that their staff are fully trained and qualified.
01 February 2022
Carers good. Times of visits poor.
25 November 2021
Although my mum did not understand the relevance of this meeting, I realise the importance of collecting the information. Anything that can help in the care of my dad is appreciated. The main area of concern is late morning or late night calls but, hopefully, this can be resolved now we have discussed it.
21 June 2021
I needed an agency carer who was able to support my mum, who has Dementia, the following day. I had called two agencies before and was put off by the price but also the lack of interest as to what my mum's needs were. What first struck me when I contacted SGM was their professionalism, along with their compassion for my predicament and the willingness to want to know what my mum's needs were. I have to add that their price was the cheaper than the other two agencies. I was sceptical at first, only because they are a fairly new company, but that was soon dismissed. Mum required two carers, whom I can not fault; they are amazing with my mum and are still providing support. I can't thank the carers and the office staff enough for their support and compassion.
04 June 2021
Overall, the carers are very pleasant, however, they often arrive late in the morning to get Mum out of bed. Mum is very hard of hearing and has difficulty having a conversation with the carers.
11 March 2021
Care was provided at little notice. Very efficiently organised. Carers provided excellent care with compassion and professionalism.
09 October 2020
Excellent and caring service.
03 March 2020
I like the services provided by SGM Care. The carers and management are friendly and they do their job with respect and dignity. I am happy and my children are happy too. The manager always calls for a well done as do the carers.
03 March 2020
My friend gets services from this company. I am always with my Aunty when the carer arrives, she is so professional, she keeps to her times and is friendly. My Aunty has been very happy and she feels good at each visit the carer makes.
18 December 2019
I am comfortable with the care and the management are very supportive and they are flexible. I like their communication skills and they are good with timekeeping. I will say that I can and will recommend your care providers.
15 November 2019
I like the service that SGM Care has given me. They are good. Good communication and timekeeping. They do their job well and I am very happy.
14 October 2019
Good customer service and good timekeeping. The office staff are very polite and helpful. Since I started using SGM Care, my home and environment have changed to a clean home to stay and live. The carer is very polite and does her job well.