Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Families Care

stars
stars 30 May 2021
I have employed Families Care for the last 12-months to provide care for my dad who is 93 and has Alzheimer’s. They have been excellent, both Dad and I have appreciated their kindness, thoughtfulness and reliability. High standards and professionalism were evident at all times. Dad looked forward to their visits, the friendly conversation and attention to his needs made both him and me feel safe. He was always treated with kindness and dignity. The manager is very flexible in meeting your needs which is so important as situations can change rapidly. I highly recommend both the manager and her staff.
Review from Janet B (Daughter of Client/Service User)